A very positive response to my problem of being able to pay. The problem being self filling payment and address data not compatible with the company/new banking requirements. Richard took the prob... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
My existing tap seemed to be made of water soluble material and started leaking in a number of places. It was made by a well known sink / tap manufacturer with a name beginning in F. Decided to repla... Ver más
La empresa ha respondido
Amazing service by Richard who helped us immensely when our kitchen provider let us down with the sink - we needed the sink asap as the worktops are being templated today - ordered at 14.20 yesterday... Ver más
In the past few months I have ordered a Bluci Rubus circular stainless steel sink/draining board and a "matching" wood chopping-board which is designed for use with this unit. They are both att... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
We are the UK's largest and most established online retailer of sinks, taps and accessories. Established in 1999 and based in York, we strive to offer the best customer service to all of our customers. Unlike others, we open and inspect all of products before delivering to you via our reliable carrier or our own, home delivery service, which includes our own vans and our fully trained and professional drivers. Visit us today for top brand products and expert advice.
Información de contacto
Unit 4, Blenheim Park, YO42 1NR, York
- 01759 307 262
- enquiries@kad-group.co.uk
- www.sinks-taps.com
Ha contestado el 50% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Charge a lot more for delivery to Northern Ireland
Disappointed by the hefty extra charge for delivery to Northern Ireland.

Respuesta de sinks-taps.com
Excellent Customer Service.
I ordered a sink and tap, these were delivered quickly and the delivery driver was courteous and helpful - he put the pallet containing the sink into our garage for us rather than leaving is kerbside. The sink was well protected by a lot of bubble wrap so arrived in excellent condition.
The tap I had ordered didn't fit where I had intended to put it - I contacted sinks-taps and they sent an alternative (of my choice) via next day delivery. They also arranged to take back the tap I no longer required. This was all done with no fuss and they were very helpful throughout.
All in all I was very impressed with the service provided and would happily use them again (and recommend them to others).

Respuesta de sinks-taps.com
Very good product
Good quality & design, very pleased with purchase

Respuesta de sinks-taps.com
Good service but...
I got my filters as scheduled and they were exactly what I ordered but the packaging was a bit damaged (filters were okay - I think/hope). The filters were in the original boxes but they were wrapped in a grey plastic bag so they got crushed, banged up. Should have been in a more sturdy box.

Respuesta de sinks-taps.com

Respuesta de sinks-taps.com
Wish they had a minus star system.
Do not use. I repeat. Do not use.
Rude staff members, unacceptable behavior and unreasonable attitude towards their customers. Even the delivery driver was complaining about the company.

Respuesta de sinks-taps.com
Spray head only connects to cold tap
The product itself is beautiful and the quality is excellent (I'm a big fan of Abode designs) - the issue for me is that, with this model, the hand spray only connects to the cold tap, and this wasn't made clear online. When I called sinks-taps, I was told that, in a bid to keep the product descriptions short, there is not enough page space to go into minute detail, and that I should have telephoned to ask about the product before placing my order online. Although I am a regular customer, I have to admit to being disappointed by the customer service in this instance and I see that the product description has not been updated. It is possible to buy an additional connector valve from a plumbing supplier, but at £60, this is obviously an unwelcome expense and hassle!

Respuesta de sinks-taps.com
Great service, excellent product
Helpful staff when i called with questions. Lovely product, would recommend.
No messing
Found exactly the product I wanted, at a good price, and it arrived when it sad it would
Sorted
Thanks!
Sink and Taps
Excellent website, prompt delivery.
Very grateful to Richard for research to find appropriate sink.
Easy to speak with a 'real person'!
Competitive prices.
Knowledgeable company on-line sales helped make the right tap choice
The Co has a good website with tech help pages on what and how to specify. The lady on the sales line gave me more help on interpretation. The tap took a couple of extra days to arrive but this was because they check manufacturers' pack contents before dispatch and in my case caught a "part complete".
Excellent service
Great Service
For me working shift patterns that vary, I made the call and the lady had no problem organising a day that suited me, I am thrilled with sink it is beautiful and has finished my kitchen beautifully.
great service
Product came promptly, well packaged and as advertised.
ceramic sink
Ordering sink was simple. Package arrived safely on date given. Really pleased with product, it just finishes off the kitchen.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







