Visited Sky retail store at Hempstead Valley in Gillingham Kent today as needed to switch from Virgin Media. Massive thanks to Ian who was so incredibly helpful, he went well above and beyond giving u... Ver más
Localización
Cambiar localizaciónHempstead Valley Shopping Centre, Hempstead, ME7 3PD Gillingham, Kent, GB
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Consulta las opiniones de los clientes
Terry was very helpful and polite and ran through everything with me to make sure I was getting exactly what I wanted. He wasn't pushy which some sales people are. Only downside was sitting in dire... Ver más
My phone contract with another company was coming to an end and I just wanted to check out other options. Lee was really helpful and went over several options with me which have effectively cut my... Ver más
wish there was a no star but 1 star will do .dredfull company ive ever had to deal with poor service poor internet poor customer service none of them know what there doing
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Información sobre la empresa
Escrito por la empresa
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Información de contacto
Hempstead Valley Shopping Centre, Hempstead, ME7 3PD, Gillingham, Kent, Reino Unido
- 01634 364150
4,8
Excelente
79 opiniones
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Spoke to lee in the morning with virgin…
Spoke to lee in the morning with virgin he convinced me to join sky saving me money and great service o far I appreciate it. Thank you lee again
28 de abril de 2026
Opinión espontánea
Lee was very helpful and knowlegeable…
Lee was very helpful and knowlegeable and made it a very enjoyable experience.
25 de abril de 2026
Opinión espontánea
Had the pleasure of dealing with Terry…
Had the pleasure of dealing with Terry today, discussing a plan right for me, totally helpfull provisional, very attentive, happy with the deal we agreed on.
Demonstrated how to use etc. very. Pleased with my visit today.
19 de abril de 2026
Opinión espontánea
Really helpful
Really helpful, Terry helped us sort our broadband out to change back to sky & helped me sort out a extra sim
17 de abril de 2026
Opinión espontánea
Changing my entertainment package
Ian the Sky representative was very thorough and provided all the required information.
15 de abril de 2026
Opinión espontánea
Ian was very friendly and explained…
Ian was very friendly and explained well, providing the best deal for me and my family.
14 de abril de 2026
Opinión espontánea
Lee was Absolutely brilliant good not…
Lee was Absolutely brilliant good not ask for anymore. He was fantastic in helping me with my bill and sorting out a new phone and sim for my son. Once my contract and daughter's ends . I will be definitely moving to sky . Can not thank him enough.
10 de abril de 2026
Opinión espontánea
Had a fantastic experience at Hempstead…
Had a fantastic experience at Hempstead Valley with Lee today. We are moving and our new house is not covered by our current provider. Lee helped me set up our new contract with Sky and explained everything clearly and concisely. Cheers! Definitely recommended.
4 de abril de 2026
Opinión espontánea
Terry was very knowledgeable with…
Terry was very knowledgeable with information regarding broadband and mobile phone sim
3 de abril de 2026
Opinión espontánea
Terry was amazing
Terry was amazing
Helped me save money on my mobile
3 de abril de 2026
Opinión espontánea
Spoke to Lee today I come back to see…
Spoke to Lee today I come back to see him as he was very helpful and explain a package what benefited me great service I would recommend to anyone
2 de abril de 2026
Opinión espontánea
Lee was very helpful and we have now…
Lee was very helpful and we have now switched back to you thank you Lee
25 de marzo de 2026
Opinión espontánea
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
wish there was a no star but 1 star…
wish there was a no star but 1 star will do .dredfull company ive ever had to deal with poor service poor internet poor customer service none of them know what there doing
23 de marzo de 2026
Opinión espontánea
Respuesta de Sky - Hempstead Valley Shopping Centre, Gillingham
Hi John,
Thanks for your review. I'm really sorry to read about your experience. Feeling unsupported when you’ve tried to get help is understandably very frustrating. This isn’t the level of service we want for any customer. If you’re happy for us to review your account, we can check what’s been happening with your services and look into this further for you.
You can get in touch with us by using these links:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks again for taking the time to share your thoughts. We’re here whenever you need us.
Thanks, Gillian
Lee made it so easy
Lee made it so easy. Really helpful. Good experience
21 de marzo de 2026
Opinión espontánea
Proper service, well done
Proper service and made sense of everything. Ian at Hempstead Valley was so helpful and explained all of the different package options, sky stream options and sky glass options so we could select the right package for us. Very polite and friendly, Ian done all he could to make sure our experience was perfect. Thank you.
21 de marzo de 2026
Opinión espontánea
Recommend
I had a brilliant experience when I went to Hempstead Valley and Lee helped me through recontract renewal and got my bills down . Also saved me money on bringing my sim only over to Sky lovely person.
17 de marzo de 2026
Opinión espontánea
Lee was very helpful and explained…
Lee was very helpful and explained everything so I could understand everything.
8 de marzo de 2026
Opinión espontánea
Lee was very helpful and explained…
Lee was very helpful and explained everything clearly . We've left Virgin and joined Sky
5 de marzo de 2026
Opinión espontánea
Ashley was great very helpful and…
Ashley was great very helpful and explained everything to me
4 de marzo de 2026
Opinión espontánea
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