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Sky - Liverpool One Shopping Centre, Liverpool Opiniones 

53
•
TrustScore: 4.5 sobre 5

4,7

Proveedor de servicios de telecomunicaciones
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Sky Shop, Liverpool ONE, 5 Wall Street, L1 8JQ Liverpool, GB

•
01517 099013

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Spoke with Elena today in store. I asked for assistance in obtaining a PAC code which no other department within Sky could resolve for me. This was done without fuss or debate and resolved within minu... Ver más

Valorada con 5 estrellas sobre 5

Warm friendly greeting by sales person Ilay,who then invited us both in a room with relaxing comfy surroundings. ILya knowledge of products for tv broadband packages was amazing thanx you ILya. W... Ver más

Valorada con 5 estrellas sobre 5

We went to the Liverpool one store for two new iPhones and “ Liam” could not have been more helpful. Answered all our questions and set our phone up. I also signed up for sky essentials with him.... Ver más

Valorada con 1 estrellas sobre 5

The worse internet tha I have gotten am asking for help and there leaving me on the line for 40 minutes without any help don’t join

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Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones

Escrito por la empresa

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.

Información de contacto

  • Sky Shop, Liverpool ONE, 5 Wall Street, L1 8JQ, Liverpool, Reino Unido

  • 01517 099013

4,7

Excelente

TrustScore: 4.5 sobre 5

53 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(53)

10.809 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información
Valorada con 5 estrellas sobre 5

Ilya was really helpful

Ilya was really helpful. He explained everything really clearly and answered all of our questions. Great service

27 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Spoke with Elena today in store

Spoke with Elena today in store. I asked for assistance in obtaining a PAC code which no other department within Sky could resolve for me. This was done without fuss or debate and resolved within minutes via the My Sky app. This option was not given to me previously. Absolutely outstanding customer service and I would like my comments to be conveyed to her supervisor. She has reaffirmed my confidence despite previous bad experiences

25 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Liverpool one store

We went to the Liverpool one store for two new iPhones and “ Liam” could not have been more helpful. Answered all our questions and set our phone up. I also signed up for sky essentials with him. 10/10customer service
Tricia & Paul

6 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

The worse internet tha I have gotten am…

The worse internet tha I have gotten am asking for help and there leaving me on the line for 40 minutes without any help don’t join

25 de julio de 2026
Opinión espontánea
Logotipo de Sky - Liverpool One Shopping Centre, Liverpool

Respuesta de Sky - Liverpool One Shopping Centre, Liverpool

Hi Sara,

Thank you for taking the time to leave a review. I'm sorry to hear that your experience with your broadband service has been so frustrating.

I can understand how disappointing it must be when your internet isn't performing as expected and you're trying to get help, only to find yourself waiting for long periods without a resolution. A reliable connection is important for everyday life, and when problems occur, customers should feel supported and kept informed throughout the process.

It's particularly disappointing to hear that you spent around 40 minutes waiting for assistance and were left feeling that your concerns weren't being addressed. We appreciate how frustrating that can be when you're already dealing with service issues.

If you'd like to discuss this further, the teams on the channels below can help you find the right support:

📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en

Thank you again for sharing your feedback. We're sorry that your experience has left you feeling this way. Thanks, Becca.

Valorada con 5 estrellas sobre 5

Warm friendly greeting by sales person…

Warm friendly greeting by sales person Ilay,who then invited us both in a room with relaxing comfy surroundings.
ILya knowledge of products for tv broadband packages was amazing thanx you ILya.
We ended us with sky glass package,so happy with the purchase and excited to get it.
ILya so well manned very patient and warm and wel spoken and reassuring us of the deal going threw everything with us.
Weldone and thanx u ILyafrom liverpool one store 💯 customer service with a smile and making us relaxed and at ease.
Goodbye Virginia media for 28yrs HELLO SKY and welcome to our home 🏡

30 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ilya could not have been more helpful

Ilya could not have been more helpful. We had to set up new email addresses to allow me to join the Sky network and eventually we were able to accomplish this. I would certainly recommend him to anyone who needs help

6 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ilya was super helpful and as soon as I…

Ilya was super helpful and as soon as I came in he smiled then I explained my situation. He sat me down and got it all sorted super quick and explained everything which is great. He is a very good sales person and is very professional and helpful.

6 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ilya

Ilya, great guy and happy to assist me in getting a new fone. Highly recommended 👍👍

4 de mayo de 2026
Opinión espontánea

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