Sky - Meadowhall Shopping Centre, Sheffield Opiniones 

51
•
TrustScore: 4.5 sobre 5

4,7

Sky Shop, Unit 53-53a, Meadowhall, High Street, S9 1EN Sheffield, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Turned up to the sky store very frustrated after moving to sky mobile and finding neither my husband or I had any phone signal/internet. Within 10 minutes Jason and Stuart got us up and running. Very... Ver más

Valorada con 5 estrellas sobre 5

Went to the meadowhall shopping centre today, to take out a new contract phone. We met the sales assistant "Michael" Service was amazing from start to finish, made the whole process so quick &... Ver más

Valorada con 1 estrellas sobre 5

Sky broadband have an offer of up to £200 credit towards leaving your previous provider early, But don’t expect them to pay it. I have been to our local sky shop on 3 occasions to try and get the c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lance was amazing. He explained all the options, terms & conditions, and benefits clearly, and helped set up the app on our mobiles. 10/10 would recommend.


Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones

Escrito por la empresa

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.


Información de contacto

  • Sky Shop, Unit 53-53a, Meadowhall, High Street, S9 1EN, Sheffield, Reino Unido

  • 01143 767090

4,7

Excelente

TrustScore: 4.5 sobre 5

51 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(51)

11.205 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Competent and efficient staff

Turned up to the sky store very frustrated after moving to sky mobile and finding neither my husband or I had any phone signal/internet. Within 10 minutes Jason and Stuart got us up and running. Very patient and helpful.

19 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lance was amazing

Lance was amazing. He explained all the options, terms & conditions, and benefits clearly, and helped set up the app on our mobiles. 10/10 would recommend.

5 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Michael... meadowhall

Went to the meadowhall shopping centre today, to take out a new contract phone.
We met the sales assistant "Michael"
Service was amazing from start to finish, made the whole process so quick & simple.
Went above and beyond to get me the best contract he could.
Also checked my existing account & told me I had accumulated a large amount of data in my piggy pot.
Which i didn't have a clue about.
Adjusted my existing contract to lower my cost to match what I have been using.
The best member staff I've had the pleasure of meeting at any sky shop 👏

1 de septiembre de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really friendly vibes in the shop

Really friendly vibes in the shop. Jacob was a very friendly, helpful, and informative person who helped us arrange a new contract. Would recommend and would happily come back. Thanks Jacob and team.

17 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Sky broadband scam.

Sky broadband have an offer of up to £200 credit towards leaving your previous provider early, But don’t expect them to pay it.
I have been to our local sky shop on 3 occasions to try and get the credit but they don’t want to know once you have signed up.
I have phoned sky customer services 4 times only to be left waiting long periods on the phone and the told each time to email our final bill and proof of payment from our previous provider, which I have done 3 times and now realised that I am just getting the runaround and sky are not going to ever credit me and their offer is just a scam.
Having received a reply from sky via trust pilot they want to discuss my problem via facebook or instagram both of which I have no idea how to use. It seems that sky think everyone is social media savvy, but unfortunately being elderly it has passed me by. So it looks like sky has fobbed me off again.

1 de agosto de 2026
Opinión espontánea
Logotipo de Sky - Meadowhall Shopping Centre, Sheffield

Respuesta de Sky - Meadowhall Shopping Centre, Sheffield

Good Morning Michael,

Thank you for taking the time to leave your review.

I'm sorry to hear about your experience with the switching credit offer. I can understand how frustrating it must be to have signed up expecting to receive credit towards your early termination charges, only to find yourself repeatedly contacting Sky and resubmitting the same documents without receiving a resolution.

It's disappointing to hear that you've visited a Sky Store on multiple occasions and contacted Customer Services several times, yet still feel no closer to having this resolved. I appreciate how being asked to provide the same evidence more than once would leave you feeling as though you're being passed from team to team without any clear outcome.

I also understand your concerns regarding the communication you've received about your claim. If you've already provided your final bill and proof of payment on several occasions, I can appreciate why you'd be questioning the process and feeling let down by the experience so far.

This isn't the experience I'd expect, and I'd like the opportunity to have this looked into further. You can get in touch with us by using these links:

📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click

📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click

Thanks again for taking the time to share your thoughts.

^Lorraine

Valorada con 5 estrellas sobre 5

Lance in the shop was absolutely…

Lance in the shop was absolutely outstanding helping us to switch from virgin, made it so much easier and did everything for us. Excited to with sky. Shop is fantastic, treated very well and so well informed, fantastic thank you

18 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Mick was awesome

Being far away from home for 90s fest and just popping in to see what offers sky had on. Mick was brilliant, taking time to explain all the option around a broadband a tv package. Mick was very friendly and relaxed, giving me confidence in the product. What was a quick check to see price turned into buying a package that suited the needs

10 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Visit - 22nd June

Stewart was very helpful and gave us plenty of options to sort our new phones!

We couldn’t be happier with how it was sorted and would highly recommend to people to come into this store with any tech queries

22 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lee was amazing

Lee was amazing, thank you so much for being so helpful when purchasing my wifi and tv!!! Would highly recommend 😄

27 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant

Brilliant! We had Jacob today. He was very friendly and extremely helpful. We were changing broadbands due to the last company’s customer service and help being extremely disappointing however todays process was made super easy whilst also making sure everything was thoroughly talked about in detail for the package we were looking at and Jacob made sure all our questions were answered before we left. We feel confident we have the package that best suits us and for the best deal. We’re extremely happy with our service today and can see ourselves being long standing customers thanks to our positive experience today. Thanks again to Jacob for making us feel so welcome and cared for!

10 de mayo de 2026
Opinión espontánea

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