My contract was renewed by sky without my knowledge or approval and when I wanted to cancel sky sports there was a charge of £60. I have therefore moved to another provider. Skys contract cancellation... Ver más
Localización
Cambiar localizaciónSaint Michaels Way, Metrocentre, NE11 9YG Gateshead, England, GB
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Consulta las opiniones de los clientes
I had the misfortune to visit your Sky store at Metro centre Gateshead. Disgraceful customer service!! They stand in a line at the front of store. Only interested if you purchasing. I already... Ver más
La empresa ha respondido
Been without broadband for 5 days with no sign of it coming back online!
La empresa ha respondido
Big thanks to John, knew exactly what he was talking about, very informative and helpful. Also great patience when the system crashed. So good so far, hopefully more 5 starts throughout the set up and... Ver más
Información sobre la empresa
Escrito por la empresa
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Información de contacto
Saint Michaels Way, Metrocentre, NE11 9YG, Gateshead, England, Reino Unido
- 0191 460 0256
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Nigel from the metrocentre branch…
Nigel from the metrocentre branch helped with an upgrade on broadband and mobile phone packages . He was very knowledgeable about what sky had to offer . Very good customer service
Nigel was very helpful on switching…
Nigel was very helpful on switching broadband and mobile phone over to sky great customer service
Came in to get a new phone with sky as…
Came in to get a new phone with sky as a first time customer and had a great experience. Lauren was lovely and so friendly and helpful and made the whole process feel soooo easy. Thank you Lauren for all your help 😊
My contract was renewed by sky without…
My contract was renewed by sky without my knowledge or approval and when I wanted to cancel sky sports there was a charge of £60. I have therefore moved to another provider. Skys contract cancellation charges are punishingly high!
John was helpful
Angela was a great help and sorted out…
Angela was a great help and sorted out everything I needed.
John was very helpful to get me the…
John was very helpful to get me the right package that I needed
Activating Discovery +
We went into the store as I couldn't speak to someone via website or app as it was saying my email was wrong when trying to activate Discovery +.
The sales guy called Paul helped with this straight away and got us up and running! We were told initially "everyone comes in about it" and there's nothing you can do!
Well ask for Paul! He was a diamond
Kirsty and Jade helped sort all of our…
Kirsty and Jade helped sort all of our queries and were both lovely.
Kirsty & Jade excellent customer service
Kirsty & Jade excellent customer service
Kirsty and jade fantastic service
Kirsty and jade fantastic service, fast service and sorted everything I needed
Stuart and Chris very helpful
Stuart and Chris very helpful, professional and efficient.
Michael was professional and helpful in…
Michael was professional and helpful in giving information about the options available to me. I was given time to consider what I needed without pressure sales to make me buy more than necessary. A positive experience.
Kirsty was amazing
Kirsty was amazing - really nice to see shop staff engaging with my daughter. Made us feel really at ease. We purchased sky stream which just started as a quote to compare to an offer I had seen through work. 0 pressure applied from Kirsty but fantastic service and couldn’t recommend her more!!
Great service
HI , LAUREN , KRIS AT THE SKY SHOP IN THE METRO CENTRE TODAY , AND ALSO LAST WEEK. COULD NOT HAVE BEEN MORE HELPFUL. ESPECIALLY LAUREN , WHO WAS EXTREMELY POLITE , AND KNOWLEDGEABLE. " ONE CAN NOT IMPROVE UPON PERFECTION " . I HONESTLY , HAVE NEVER MET A MORE HELPFUL PERSON , IN MY ENTIRE LIFETIME. THANKYOU TO ALL THE TEAM. KIND REGARDS , STEVEN HUTCHINSON.
Wonderful customer service
My sales advisor Kirsty was amazing. She was extremely helpful, really polite and very competent. I've made the switch from EE broadband and mobile to Sky today, and it was because of the wonderful customer service I received from Kirsty. Thank you very much for your help.
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Been without broadband for 5 days with…
Been without broadband for 5 days with no sign of it coming back online!

Respuesta de Sky - Metrocentre, Gateshead
Great service and saved us money
Dealt with Kirsty today in store, Kirsty was lovely very approachable and friendly. We came in store with an issue with our sky Ariel. Kirsty changed our box and upgraded our broadband all while saving us money each month. Great service, thank you.
John was very helpful in assisting my…
John was very helpful in assisting my choice of Apple Watch
Jade was very helpful full of knowledge…
Jade was very helpful full of knowledge a pleasure to deal with her 10/10
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