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Sky - Telford Shopping Centre, Telford Opiniones 

53
•
TrustScore: 4.5 sobre 5

4,7

Proveedor de servicios de telecomunicaciones
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Telford Shopping Centre, Town Centre, TF3 4BX Telford, Shropshire, GB

•
01952 291552

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Not very happy. Got stopped at the sky stand. The advisor Raj stopped me and asked if I wanted free add ons not telling me that they were free for 2 months. I didn’t ask for the add ONS as I’m keeping... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Reps at sky especially Liam, were very helpful in getting me the best deal possible even beating my current provider by some distance really happy with the deal but dealing with sky direct is the issu... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Tom was very helpful in saving us money and making some recommendations about in app benefits we weren’t using- much easier and less frustrating than phoning in …I’d recommend any sky customers pop in... Ver más

Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones

Escrito por la empresa

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.

Información de contacto

  • Telford Shopping Centre, Town Centre, TF3 4BX, Telford, Shropshire, Reino Unido

  • 01952 291552

4,7

Excelente

TrustScore: 4.5 sobre 5

53 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(53)

10.705 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Not very happy

Not very happy. Got stopped at the sky stand. The advisor Raj stopped me and asked if I wanted free add ons not telling me that they were free for 2 months. I didn’t ask for the add ONS as I’m keeping to a budget but raj just put them on and when I got home I noticed a email saying thank you for adding content. I would let people know not to stop for raj as all he cares about is badgering to get a sale.

7 de agosto de 2026
Opinión espontánea
Logotipo de Sky - Telford Shopping Centre, Telford

Respuesta de Sky - Telford Shopping Centre, Telford

Hi there,

I'm really sorry to hear about your experience. I can completely understand how frustrating it must be when you're trying to stick to a budget and find that services have been added to your account that you weren't expecting.

It's disappointing to hear that you left the conversation with the impression that the full details of the offer weren't made clear. I can appreciate why receiving an email confirming additional content had been added would come as an unwelcome surprise, especially if it wasn't something you felt you had agreed to.

I understand your concerns, and it's important that customers feel fully informed about any products or offers being discussed so they can make the right decision for their circumstances.

If you would like to discuss this in more detail, please use the contact details below:

📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click

📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click

Thanks again for taking the time to share your thoughts. I'm here whenever you need me.

Thanks,
Jennifer.

Valorada con 5 estrellas sobre 5

Michael made the switch so easy and…

Michael made the switch so easy and comfortable and made me laugh throughout the conversation. A very warm and enthusiastic and knowledgeable person. Michael made my morning by doing the switch from virgin and saving me some money. Well done. Highly recommend

5 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Michael was brilliant

Michael was brilliant, very helpful, friendly approachable. Told us everything we needed to know with switching and made the process absolutely seamless!

1 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Glad we stop to talk

The sale rep was very helpful understanding and we was able to save £780 over the next 18 Months Compared with the other broadband provider. Thank you for your time

22 de julio de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Sales good customer service awful

Reps at sky especially Liam, were very helpful in getting me the best deal possible even beating my current provider by some distance really happy with the deal but dealing with sky direct is the issue wrong quantity of equipment turned up not willing to rectify the mistake had to unfortunately cancel after 48 hours sky help desk not interested.

12 de julio de 2026
Opinión espontánea
Logotipo de Sky - Telford Shopping Centre, Telford

Respuesta de Sky - Telford Shopping Centre, Telford

Hi John,

Thank you for your review. I'm delighted to hear Liam was able to help you find a great deal and provide a positive sales experience.

I'm sorry to learn things didn't go as expected with the equipment delivery and that this impacted your order. I understand how disappointing that must have been, especially after finding a package you were happy with. Your feedback about the support you received has been noted, as this isn't the experience we aim to provide.

We appreciate you taking the time to share your experience and wish you all the best moving forward.

Thanks, Nicole

Valorada con 5 estrellas sobre 5

Raj was great

Raj was great, he go me an upgrade on tv and phone, extremely helpful, polite and all round an amazing person!
Thanks again Raj!

2 de julio de 2026
Opinión espontánea

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