The people I found working àt the store were very helpful and welcoming. They explained and gave all the requested information and made sure I understood every step. Am amazed at the great servi... Ver más
Localización
Cambiar localizaciónSky Pod Kiosk 11UM, The Oracle Shopping centre, Bridge Street, RG1 2AG Reading, GB
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Consulta las opiniones de los clientes
I had an amazing experience at the Sky in Oracle. I went to see my man Vincenzo and he kindly gave me the new iPhone 18 Pro Max. He demonstrated excellent customer service explaining the swap process... Ver más
Bad internet conectivity and charges to exit. I moved to Sky in December, during the 6 months my internet was bad, intermitent connection, I lost connection during calls. I did all the steps by steps... Ver más
La empresa ha respondido
Peter sales advisor was very helpful at reading store. Really appreciate good service
Información sobre la empresa
Escrito por la empresa
Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.
Información de contacto
Sky Pod Kiosk 11UM, The Oracle Shopping centre, Bridge Street, RG1 2AG, Reading, Reino Unido
- 01189 505940
4,4
Excelente
17 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Good and easy to understand…
Pete Good and easy to understand presentation.
9 de octubre de 2026
Opinión espontánea
Everything was explained
Everything was explained. Peter was brilliant
9 de octubre de 2026
Opinión espontánea
From minute one the guy(pete) told me…
From minute one the guy(pete) told me everything. Very good knowledge and also very friendly. Brilliant . He made the transfer really easy. Thankyou
9 de octubre de 2026
Opinión espontánea
Peter sales advisor was very helpful at…
Peter sales advisor was very helpful at reading store. Really appreciate good service
9 de octubre de 2026
Opinión espontánea
The people I found working àt the store…
The people I found working àt the store were very helpful and welcoming. They explained and gave all the requested information and made sure I understood every step.
Am amazed at the great servive, especially from Peter!
Well done. I would recommend
9 de octubre de 2026
Opinión espontánea
Super helpful and friendly and amble to…
Super helpful and friendly and amble to complete everything there and then.
2 de octubre de 2026
Opinión espontánea
Very good service from Peter
Very good service from Peter, very honest and polite
2 de octubre de 2026
Opinión espontánea
I’m very good with sky peter give me…
I’m very good with sky peter give me very good service I love I enjoy sky network
2 de octubre de 2026
Opinión espontánea
I had an amazing experience at the Sky…
I had an amazing experience at the Sky in Oracle. I went to see my man Vincenzo and he kindly gave me the new iPhone 18 Pro Max. He demonstrated excellent customer service explaining the swap process and even changed my address. He also offered to guide me through returning my old phone and getting a new one.
29 de septiembre de 2026
Opinión espontánea
Mohammed was a really exceptional…
Mohammed was a really exceptional colleague and offered me a great deal saving me a lot of money and delivered world class customer experience and service for me.
Barun was also a superb colleague and helped me get a good deal on my sim contract.
26 de agosto de 2026
Opinión espontánea
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Bad internet conectivity and charges to…
Bad internet conectivity and charges to exit.
I moved to Sky in December, during the 6 months my internet was bad, intermitent connection, I lost connection during calls. I did all the steps by steps of the app, I open tickets in several times and they never solved the issues. I work and study from home, so I had no other option of leaving. Of course, even the poor service they charged me for early termination. The poor connection really affected my work performance and studies. I wouldn't recommend at all. Previous was BT perfect service, and now Hyperoptic perfect connection and answers too.
26 de junio de 2026
Opinión espontánea
Respuesta de Sky - The Oracle Shopping Centre, Reading
Hi Agustina,
Thank you for your review. I'm sorry to read about your experience. I apologise for the ongoing issues with your connection and the lack of resolution despite multiple contacts, as this is not the level of service we aim to provide. We understand how this has impacted your work and studies. Please contact us directly if you need assistance and we can work towards addressing your concerns.
You can get in touch with us by using these links:
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click
Thanks again for taking the time to share your thoughts. We’re here whenever you need us.
Thanks, Gillian
Pete has provided excellent service…
Pete has provided excellent service showing endless patience and kindness.
20 de mayo de 2026
Opinión espontánea
Ravi was helping me to switch the…
Ravi was helping me to switch the broadband/tv contact. He was very helpful, he is the BEST.
🌟🌟🌟🌟🌟
18 de abril de 2026
Opinión espontánea
Hi from reading I’m sky customer from…
Hi from reading I’m sky customer from last 2/3 year and I really appreciate Jammy and Abbas service from your staff they are so nice persons whenever I get stucked to buy any products from sky they always guide me with politely and friendly…
6 de abril de 2026
Opinión espontánea
Excellent service very knowledgeable…
Excellent service very knowledgeable and helpful in finding the right package for our needs.
4 de abril de 2026
Opinión espontánea
Excellent and professional advice with…
Excellent and professional advice with the product
28 de marzo de 2026
Opinión espontánea
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