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Sky - Trafford Centre Pod, Manchester Opiniones 

35
•
TrustScore: 4.5 sobre 5

4,7

Proveedor de servicios de telecomunicaciones
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Sky Pod UMC3, The Trafford Centre, Trafford Park,, M17 8AA Manchester, GB

•
01617 494907

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Haroon was fantastic, incredibly knowledgable, not a pushy sales guy! Incredibly friendly and spent time making sure we got the right product!

Valorada con 5 estrellas sobre 5

Sarah did an amazing job today for me when I was asking about my Sky details She was efficient, knowledgeable and oh so helpful in every way. An amazing advisor who helped me reduce my bill! She ce... Ver más

Valorada con 1 estrellas sobre 5

I’ve been dealing with an ongoing complaint with Sky since January, and unfortunately the experience has been incredibly frustrating. Despite multiple attempts to resolve the issue, I’ve found c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Big shoutout to Saif, sorted my internet issues out which I’ve been stressing about for quite some while. Amazing service and deal package in the end. Very happy!

Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones

Escrito por la empresa

Entertainment and Connectivity. Discover more unmissable TV and stream it all through one simple subscription with Sky. Plus superfast broadband, flexible mobile and more at unbeatable value. Find out more at Sky.com.

Información de contacto

  • Sky Pod UMC3, The Trafford Centre, Trafford Park,, M17 8AA, Manchester, Reino Unido

  • 01617 494907

4,7

Excelente

TrustScore: 4.5 sobre 5

35 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(35)

9891 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Haroon was fantastic

Haroon was fantastic, incredibly knowledgable, not a pushy sales guy! Incredibly friendly and spent time making sure we got the right product!

4 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have been coming to Hamza for over a…

I have been coming to Hamza for over a year and he always gives me the best offers and makes sure to take care of me. He explains everything and makes sure I understand properly. Hamza is the guy you want to go to.

30 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Big shoutout to Saif

Big shoutout to Saif, sorted my internet issues out which I’ve been stressing about for quite some while. Amazing service and deal package in the end. Very happy!

25 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible service (customer service and signal)

I’ve been dealing with an ongoing complaint with Sky since January, and unfortunately the experience has been incredibly frustrating. Despite multiple attempts to resolve the issue, I’ve found customer service to be unhelpful and unable to provide a satisfactory solution.

What was particularly disappointing was being advised by a representative to simply cancel my mobile contract rather than having the issue properly investigated and resolved. As a long-standing customer, this felt dismissive and completely unacceptable.

Communication has been poor throughout, and there seems to be very little ownership of customer problems. I would expect a company of Sky’s size to provide far better support and accountability. Based on my recent experience, I cannot recommend their customer service.

4826190649 complaint

23 de abril de 2026
Opinión espontánea
Logotipo de Sky - Trafford Centre Pod, Manchester

Respuesta de Sky - Trafford Centre Pod, Manchester

Hi there, Thank you for taking the time to share your experience, we’re really sorry to hear how frustrating this has been for you.

An issue remaining unresolved since January, along with the level of service you’ve described, is far from what we aim to provide. We completely understand how disappointing it must feel, especially as a long-standing customer, to feel that your concerns haven’t been properly addressed or taken ownership of.

We’re particularly concerned to hear that cancelling your contract was suggested as a solution, rather than taking steps to fully investigate and resolve your complaint. That’s certainly not the experience we want you to have, and we’ll be taking this feedback seriously.

We’d really appreciate the opportunity to review your case in detail and work towards a proper resolution for you. Please get in touch with us directly, and we’ll ensure this is escalated and handled with the attention it deserves.

Thank you again for bringing this to our attention, and we’re genuinely sorry for the impact this has had. We hope we can begin to restore your confidence in us.

You can get in touch with us by using the following link or by using the MySky App 📲:

🖥️ https://www.sky.com/help
📘 Facebook: https://www.facebook.com/SkyHelpUK?irct=trustpilot&ircid=facebook_click
📸 Instagram: https://www.instagram.com/sky_uk/?hl=en&irct=trustpilot&ircid=instagram_click

Thanks, Norelle

Valorada con 5 estrellas sobre 5

Saif was fantastic

Saif was fantastic. He clearly and concisely explained the benefits of your products and made sure that we were happy with everything. A true credit to your business

8 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Met Hamza at the Trafford centre

Met Hamza at the Trafford centre. Certainly helped me with the right deals for mobile and TV. Such a lovely lad very intelligent. Made everything very simple to understand and we felt really relaxed talking to him. What a star!

2 de junio de 2026
Opinión espontánea

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