smartdriving.co.uk Opiniones 

282
TrustScore: 4 sobre 5

4,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have been really pleased with the level of support and response from smart driving throughout my ADI training journey. The training content is excellent and very detailed and any questions I have as... Ver más

Valorada con 5 estrellas sobre 5

Had Daryl as my driving instructor, he was very professional and helped me a lot on my Journey. Would 100% recommend, made me feel at ease and comfortable. Did not feel like I was being watched or jud... Ver más

Valorada con 5 estrellas sobre 5

Passed my ADI Pt1 theory test (first attempt) today, Friday 20 Feb 2026. I couldn't do all these without the continuous guidance and advise provided by smart driving support team. Exceptional advocat... Ver más

Valorada con 1 estrellas sobre 5

Course support is poor . contacting them is nye on impossible , facebook seesm to be the main resource where they use students to answer other students questions very understaffed and not we... Ver más

Información sobre la empresa

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Escrito por la empresa

SmartDriving was founded in 1999 by industry expert John Farlam to help driving instructors realise their full potential and build lifetime careers in the driver training industry.


Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

282 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 16% de las opiniones negativas

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4,2

Todas las opiniones

(282)

39 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

I had the worst experience

When I wanted to stop after the first month, and asked for a refund after paying £322.76 for this, I received only 3 books and a £15 website subscription. The answer I received was no. I am going through a dispute with the bank to get my money back. Now they are demanding a further £887.49 and threating court action if I do not pay. I have evidence for my statement to prove this review.
I have not even had one single driving lesson. How on earth is this fair? I truly regret the day joining Smartdriving. I would never recommend this company to anyone.

7 de septiembre de 2022
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Respuesta de smartdriving.co.uk

THIS REVIEW CONTAINS UNTRUE INFORMATION THAT WE HAVE CHALLENGED WITH TRUSTPILOT AND PROVIDED EVIDENCE TO PROVE THIS.


Dear Mr Ali,

We are sorry you have felt the need to give us a 1 star review.

However we MUST STRESS that you have already been asked by TrustPilot to remove a number of untrue statements about us already and this review still contains untrue information.

1) You paid a non refundable first payment, so no, there is no refund on this amount paid. We have delivered what was agreed.


2) On the 02 Aug 2022 11:13. you also agreed to our course T&Cs online that this is a non refundable amount.

If this is worthy of a 1 star review, then so be it, but we delivered what we said we would and have spent far more on you with support and materials etc than what has been paid to us, so no, there is no refund due.

3) Your bank has NOT raised a dispute with us - this is 100% UNTRUE.

We am sorry but you are completely incorrect - we 100% REFUTE in the STRONGEST POSSIBLE TERMS that we have done anything wrong and we DO NOT deserve this 1 star review and your comments that you would not recommend us.

We have respectfully asked to remove this completely untrue statement.


SmartDriving

Valorada con 5 estrellas sobre 5

Drive - Fantastic

Drive have been fantastic throughout, I've now qualified as an ADI, the course is fantastic and Mike in particular was brilliant support, I had plenty of queries and questions and Mike always answered, nothing was ever an issue and I can't thank him enough. I wish you all good luck for the future and hopefully our paths will cross again, David.

15 de agosto de 2022
Opinión espontánea
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Respuesta de smartdriving.co.uk

Hi David,

Thank you for your review and for your great comments.

We will certainly pass this onto Mike for you.

All the best.

SmartDriving Support

Valorada con 5 estrellas sobre 5

Honest Relevant and Current Professional Advice

I needed advice regarding development for, and options for ADI Part 3. I spoke with Adam who was extremely knowledgeable and helpful in understanding my particular situation and in offering honest, relevant and current professional advice. DVSA advice and recommendations can be somewhat confusing, but Adam de-mystifyed these, and exlained the real and best educational and cost-effective options for me before taking ADI Part 3. Thanks Adam, your help is very much appreciated and I am happy to confirm my 5 star review of Smart Driving.

22 de julio de 2022
Opinión espontánea
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Respuesta de smartdriving.co.uk

Hi Glyn,

Thank you for your kind words and for your review.

I'm glad we could help you.

SmartDriving Support

Valorada con 5 estrellas sobre 5

A big thanks to Chris and Janet very…

A big thanks to Chris and Janet very nice people very understanding and helpful the course didn't work out for me but I learnt so much and will use it going forward kind regards.
Kevin

5 de julio de 2022
Opinión espontánea
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Respuesta de smartdriving.co.uk

Hi Kevin

Thank you for your 5 star review.

And thank you for you kind words.

We will pass on your comments to Chris and Janet.

All the best.

SmartDriving Support

Valorada con 5 estrellas sobre 5

Excellent company.

I enjoyed all my time with smart driving, very informative, well thought out, and the support is amazing, there anytime you need them. I've felt very comfortable and supported throughout.

29 de junio de 2022
Opinión espontánea
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Respuesta de smartdriving.co.uk

Hi Jo

Thank you for your 5 star review.

And thank you for you kind words.


The effort and hard work has been worth it.


All the best and remember to get in touch if you need anything.

SmartDriving Support

Valorada con 5 estrellas sobre 5

Great training from the team

Great training from the team
Really helped at every step and I become a full driving instructor recently .
Courses with other companies are way more expensive and than paying for separate training with trainers .
I definately recommend them as they know what they are doing .
The team is fantastic with lots of experience.

29 de junio de 2022
Opinión espontánea
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Respuesta de smartdriving.co.uk

Hi Ravinder

Thank you for your 5 star review.

And thank you for you kind words.

Your hard work has been worth it. Well done.

All the best and remember to get in touch if you need anything.

SmartDriving Support

Valorada con 5 estrellas sobre 5

Smartdriving Training support

Smartdriving have provided all the support and training I needed to complete my ADI training. Great service

29 de junio de 2022
Opinión espontánea
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Respuesta de smartdriving.co.uk

Hi Christopher,

Thank you for you kind words.

And thank you for your 5 star review.


The effort and hard work has been worth it.


All the best and remember to get in touch if you need anything.

SmartDriving Support

Valorada con 5 estrellas sobre 5

Can't fault it

Can't fault it. Started my training last April and found the I course in depth and very informative. The in car training was excellent both for part 2 and 3. I have just started as a PDI and already have a full diary after only one week on the road.

29 de junio de 2022
Opinión espontánea
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Respuesta de smartdriving.co.uk

Hi Hayden

Thank you for your 5 star review and thank you for you kind words.




We keep working together to help you get where you are going!


All the best and remember to get in touch if you need anything.

SmartDriving Support

Valorada con 5 estrellas sobre 5

Excellent support from start to finish

I started my training with Drive November 2019. Then as you can guess the dredded covid came upon us and it slowed everything down.
Drive were supportive throughout and extended my part 1 training with no questions asked as there were no part 1 tests available.
The online course went above and beyond what was required to pass the part 1 which I did first time as soon as I could.
The part 2 training was arranged and was a good experience pointing out what was required to pass the part 2 which I again took as soon as I could and passed first time.
Part 3 in car training was again arranged quickly and provided by same trainer as my part 2 which allowed me to work up a good relationship with him. He was very supportive throughout the training right up to time of taking the part 3. Knowing how tough the part 3 is I allowed time to fully prepare for it following my trainers advice. When I did take it I passed first time.
All I can say is even though I've only actually met my in car trainer face to face every time I've needed any help, it's been provided. The support from Drive has been excellent and that's all you can ask, we'll apart from providing the training to get to ADI, for me they have done it.
Thank you. Mark Hill

29 de junio de 2022
Opinión espontánea
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Respuesta de smartdriving.co.uk

Hi Mark,

It has been a looong road!

Thank you for your 5 star review.

And thank you for you kind words.

All the best and remember to get in touch if you need anything.

SmartDriving Support

Valorada con 5 estrellas sobre 5

Smart Driving support

Very glad I signed up with smart driving. Got a call from the support team just checking in on how I was progressing etc. Professional and courteous. Brilliant service thank you.

29 de junio de 2022
Opinión espontánea
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Respuesta de smartdriving.co.uk

Hi S

Thank you for your 5 star review.
All the best for your training and remember to get in touch if you need anything.

SmartDriving Support

Valorada con 5 estrellas sobre 5

I spent some time looking for ADI…

I spent some time looking for ADI training and found Smart driving fitted in with my personal training schedule. I paid less than 2k for the course.
On-line course very good with lots of help from the training team when needed and other useful tools provided FOC.
Part two on-line training was great and very helpful as was the in car training, additional training was offered without additional costs but not needed and a clean sheet recorded for my Part two test.
Part 3 training has been great, with on line training and zoom meetings.
I'm now doing the in car training sessions and have found plenty of help from the Drive team and have a great trainer.
Highly recommend Drive, very helpful, professional and customer centered.
Martin Burtenshaw PDI Brighton.

29 de junio de 2022
Opinión espontánea
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Respuesta de smartdriving.co.uk

Hi Martin

Thank you for your 5 star review.

All the best and remember to get in touch if you need anything.

SmartDriving Support

Valorada con 5 estrellas sobre 5

TRAINING WITH SMARTDRIVE

I started this training just prior to the pandemic so it has been a little longer than normal but everything connected to the pandemic has been affected, I chose SmartDriving for their training after a lot of research on many different major national companies providing training and have found them to be incredibly supportive throughout my training, I'm now working as a PDI toward my part 3 after having top notch in car training with Mike but the support from the DRIVE support team is excellent too, can't fault them.

John

29 de junio de 2022
Opinión espontánea
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Respuesta de smartdriving.co.uk

Hi John

Thank you for your 5 star review and thank you for you kind words.

The effort and hard work has been worth it.

All the best and remember to get in touch if you need anything.

SmartDriving Support

Valorada con 5 estrellas sobre 5

Brilliant training provider and…

Brilliant training provider and supportive throughout the process from the start. I had joined a different school before and noticed the great difference hence why i joined them. The initial course is constructive and prepare you for the real job giving all aspects beforehand so you can know what you facing. I had 2 different trainers they both are excellent at a high standard training level and the training is always focused on me to successfully go through. I'm grateful to the team for the efforts they put into it and even when i had an issue it's dealt with in good time and excellent outcome.
I've passed part1 part2 both first time and exited to start my trainee licence working under their franchise 1st of August.
More than happy with so far.

29 de junio de 2022
Opinión espontánea
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Respuesta de smartdriving.co.uk

Hi Sarkees

Your effort and hard work has been worth it.

Thank you for your 5 star review and thank you for you kind words.

All the best and remember to get in touch if you need anything.

SmartDriving Support

Valorada con 5 estrellas sobre 5

Knowledge and time.

So much support, and genuine care for how you’re getting on. Amazing knowledge base to get through your tests, and just a lovely company to be part of.

29 de junio de 2022
Opinión espontánea
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Respuesta de smartdriving.co.uk

HI Becki

Thank you for your 5 star review and thank you for your kind words.


The effort and hard work has been worth it.


All the best and remember to get in touch if you need anything.

SmartDriving Support

Valorada con 5 estrellas sobre 5

SUPERB TRAINING 👌

SUPERB TRAINING 👌 I 1st started training with Smartdriving 5yrs ago, passed my Part 1 & 2 but had to put on hold due to family deaths. Due to time lapse I had to start again, then covid hit & yet again had to start again. I wouldn't of gone with any other company as ALL the team at Smartdriving have done their best to accommodate me time & time again. I'm now on my PDI Badge with them & their training is so in depth because of all their knowledge. I would recommend them to anyone who is thinking about going on this journey. Well Done Smartdriving & thank you so much for sticking by me through some difficult times.

29 de junio de 2022
Opinión espontánea
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Respuesta de smartdriving.co.uk

Hi Caz,

Thank you for your 5 star review and thank you for your kind words.


The effort and hard work has been worth it.


All the best and remember to get in touch if you need anything.

SmartDriving Support

Valorada con 5 estrellas sobre 5

Smart driving has been great from the…

Smart driving has been great from the start if u put in the work at the start you will start to see the rewards . My part 2 training was fantastic passed my part 2 test first time and now I’m working on my pink licence and have a franchise with drive which has been great aiming to pass my part 3 . I can’t fault them they have been fantastic from start to finish

29 de junio de 2022
Opinión espontánea
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Respuesta de smartdriving.co.uk

HI Darren

Thank you for your 5 star review and thank you for your kind words.


The effort and hard work has been worth it.


All the best and remember to get in touch if you need anything.

SmartDriving Support

Valorada con 5 estrellas sobre 5

I went with Smart Driving after they…

I went with Smart Driving after they were recommended. I had a lengthy conversation before making my decision and they were able to answer all my questions. The training has been excellent, very in-depth, both the online training and in car training when you reach part 2. The support throughout has been very good also. I felt I needed the support of a franchise when I made the decision to train as an instructor. I am grateful to have the support of smart driving.

29 de junio de 2022
Opinión espontánea
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Respuesta de smartdriving.co.uk

Hi Helena

Thank you for your kind words and great review.

We are pleased we have been able to help you on your journey!

As always we are just call of email away.

SmartDriving Support

Valorada con 5 estrellas sobre 5

Brilliant Recruitment Team.

I have wanted to become a driving instructor for over 30 years. And now with the help from the SmartDriving recruitment team my dreams are now coming true.

All i can say is that the whole team are great.
Thank you all.

24 de marzo de 2022
Opinión espontánea
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Respuesta de smartdriving.co.uk

Hi Chris

Thank you so much for your review and for your kind words! Really appreciate it.

We are here to help and the support is unlimited !

Good luck in your studies.

SmartDriving Support Team

Valorada con 5 estrellas sobre 5

Making Dreams come True

From beginning to end I cannot rate SmartDriving enough, the training material has been extremely thorough and I do believe had I have gone with another training school or had gone with independent trainers and found my own way I wouldn't be feeling anywhere near as confident in my abilities to teach as I do now. I have been fully loaded with information to assist and answer any questions that my learners may throw at me.
The online course has been most helpful and I know if I ever need it I still have access to that content.
The support team have been absolutely amazing also, if I had any queries they would do their best to answer as soon as possible. Emails were followed up and answered well within the 48 hours. I had excellent feedback from my coursework I have submitted.
I started on this journey in October 2020 and was on the road on my pink licence in October 2021, knowing I had the backing and support from the team behind the scenes - All of you (You know who you are) thank you from the bottom of my heart, you helped make my dreams come true

20 de marzo de 2022
Opinión espontánea
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Respuesta de smartdriving.co.uk

Well, Charli, what can we say!!

Thank you so much for your words and review...

HOWEVER... To anyone reading this, Charli has worked so hard and put the effort in too, so it is a TEAM EFFORT.

All the best Charli...

SmartDriving Support

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