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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I contacted them about renting a flat, they sent me an application forms which I filled out right away then I received a confirmation email saying they got it. Been about a week now and no response,... Ver más

Valorada con 1 estrellas sobre 5

Worst agent "Richard Thomson" ever!!, rude saying I "waisted" my time and his time, when I offered a lower rent offer due to house having no clothes poles, garden fence falling down, cables cut dang... Ver más

Valorada con 1 estrellas sobre 5

Very rude employee, had to call them to explain our situation as we are in England so can’t come for viewing to Scotland . I was first asked to email and not to call and that too very rudely. When... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Hi.When I simply requested information about my deposit refund, I was ignored three times by employee Emma, who didn't respond to any emails. Then I was ignored twice by phone by employees whose manne... Ver más

Información sobre la empresa

  1. Agentes inmobiliarios
  2. también en la categoría
  3. Agencia de alquiler de apartamentos
  4. Agencia de alquiler de inmuebles
  5. Agencia inmobiliaria
  6. Asesor inmobiliario
  7. Compañía de administración de propiedades

Información proporcionada por diversas fuentes externas

Smart Move is a low-cost independent estate agency and letting agency, servicing West and Central Scotland.


Información de contacto

1,4

Muy malo

TrustScore: 1.5 sobre 5

74 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,4

Todas las opiniones

(74)

3 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Amazing team

Amazing team, communicative, flexible and understanding. They made the process seamless from viewing to moving in. Would recommend them for their personal yet professional touch. Special mention to our Allocated lettings consultant Ailis who could not have been more accommodating.

11 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely great service… friendly and…

Absolutely great service… friendly and helpful and very willing to support there clients old and new. Iv been renting through with Smart move for nearly a year with no issues or worries. I would recommend these guys to anymore wanting to rent or buy a property.

Zak

11 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great job and clear.

Were very efficient in what they did and kept us up to date every step of the way. They did a fantastic job and very happy with the service received.

4 de agosto de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Agent is Lackadaisical!!

Started off really well with admin staff being helpful and giving necessary information. Agent Richard Thomson is lackadaisical, it took three emails for him to respond even after an application and over two weeks for him to advice if application is successful! Not even a call to find out about the viewing or give the necessary information to rent the property.

29 de mayo de 2021
Opinión espontánea
Logotipo de Smart Move Estate Agents

Respuesta de Smart Move Estate Agents

Good Morning, I have checked all applications on our system and there is not one in the name 'Valerie. I have also spoken to Richard and he advises that he has had no emails from anyone called 'Valerie' recently. Could you give me a call on 0141 552 2107. Regards George

Valorada con 5 estrellas sobre 5

First Class Service. Thank you.

I have now sold 3 properties through Smart Move (mainly dealing with George & Shiobhan) estate agents. TBH, I was sceptical, at first, as their costs were so much lower than “traditional” estate agents but I could not have been more wrong. They were, truly, magnificent, totally professional, prompt and a delight to deal with from start to finish.

I would not hesitate to recommend Smart Move to any prospective sellers.

23 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

They had me at hello...

Last year I got my first buy to let property and had no clue on where to start or what a landlord had to have in place before I could get a tenant. Smart Move was recommended to me and in 1 phone call I had my agents. They got to work immediately arranging all the safety checks and everything I needed to comply. They guided me on every step and my property was advertised really quick with regular updates from the team, in less than 2 weeks my 1st tenant was in. The staff are friendly, efficient and their knowledge of letting is impressive. I receive my rent every month promptly and any maintenance is taken care of, I can't fault the service from Smart Move.

17 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am very pleased with smart move so…

I am very pleased with smart move so far.
Easy to get hold of and deals with issues promptly and you don't need to follow up on stuff.
Compared to the rates of other letting agencies I find there rates to be very fair for the level of management that is offered.

16 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dependable Agents

We’ve been Landlords with a portfolio in Scotland for over 10 years now and have always had Smartmove manage our properties.

They are professional, keep us informed and always make sure the properties and the tenants are well looked after, I wouldn’t hesitate recommending them, they always go the extra mile, and keep us informed at every stage, simply wouldn’t go anywhere else.

13 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very professional and efficient…

Very professional and efficient company. They have an excellent on line system for landlords to keep track of every aspect of their portfolio. Very responsive to any request.
They have made letting properties hassle free. I wouldn’t use anyone else now!

13 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Support

George and Team have consistently provided excellent support and services to assist myself and my family to manage our property whilst living abroad. We are very happy to have our property managed by Smart Move Estate Agents.

12 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, my property is certainly in save hands.

George and the team are excellent and can’t recommend highly enough.

12 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

We began our tenancy during the…

We began our tenancy during the pandemic and everything from start to finish was very smooth. Everything was dealt with electronically , all repairs that have arisen during the first days were dealt with timeously, safely and efficiently. emergency repairs have been carried out within no more than fee hours from reporting and All the repair men are always so nice and pleasant. Communication is always good and I cannot complain about it at all. So far we've have been very happy. Great service!

12 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Tenant twice

I have been a tenant with this company for 8 years with 2 different properties. Excellent staff and company to deal with. Nothing is ever an issue regarding repairs or their contractors.

They are a well oiled machine from top to bottom.

12 de marzo de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have been dealing with Smart Move for…

I have been dealing with Smart Move for over 10 years and cannot praise the staff and operations enough. George and his team are always professional and and knowledgable on many of the issues I have came across. Smart Move strive for the optimal service and always deliver when required in a timely manner.

If you are looking to rent your property or require a new home, make the Smart Move and give their office a call for more infomation.

12 de marzo de 2021
Opinión espontánea

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