Rubbish ! Snooper used to be a good name but now cheap chinese crap with the snooper lable.....myspeed XL alerts are a joke beeping and voice alerts cancel each other out sounds horrendus and you cann... Ver más
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Consulta las opiniones de los clientes
Used the snooper my speed xl 4 times and it's failed twice. The only way to get it to work is to spend £75 for an £8 micro sd card to correct the processor problems. Snooper are very crafty, witho... Ver más
La empresa ha respondido
Manoj who responded to my call, could not have been more helpful. He fully understood my problem and guided me step by step through the process of getting it resolved. It was necessary to return my... Ver más
La empresa ha respondido
Brand new S5100 My speed XL + took 2 reps & 4 mails to register & the update process was so out of date & old-fashioned. Achieved eventually after 2 more Emails. Customer service was excellent. Rapid... Ver más
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Información sobre la empresa
Información proporcionada por diversas fuentes externas
Browse our latest range of automotive products for Trucks, Caravans and Cars direct from the manufacturer Snooper UK. Buy online today.
Información de contacto
DB House, Rani Drive., NG5 1RF, Nottingham, Reino Unido
- 03302322020
- customerservices@snooper.eu
- www.snooper.co.uk
3,0
Medio
281 opiniones
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Ha contestado el 57% de las opiniones negativas
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Not great.
Not great.
I bought one and it lasted 3 years of very little use , I sent it to snooper for repair and was told it was irreparable . I bought a second one which has lasted longer but as a few others on here I couldn’t update the maps and the update program removed the ones I had. Resulted in buying a new sd card which was very pricey and at 5 years old it has started with the issues the first one had ,meanwhile my 17 year old tomtom is going strong.It has a dash cam inbuilt but the windscreen bracket interferes with the view and obscures part of the image. I would not buy again.
26 de septiembre de 2022
Opinión espontánea
Respuesta de Snooper UK Website
Dear David,
Sorry to learn of your problems however what you write is not true. All our products less than 8 years old can still be updated. You have not written the model of your Snooper so it is difficult for us to verify your review as true. I have requested more information so we can contact you directly and learn the age of your product. Remember lifetime maps are free our products have a 12 months warranty.
Respuesta de Snooper UK Website
Hi
Thank you for your comments.
I’m so glad you’re happy with the service you received! We greatly appreciate your feedback.
Katie
Been with snooper (truckmate) decades
Been with snooper (truckmate) over 10 years don't get me wrong with 5 stars you get the occasional glitch with products sometimes it's my fault sometimes not but the tech team and customer services are always on hand to get you back up and running as quickly as possible. Recently I tried a competitors truck satnav as mine had crashed (out of warranty) within 2 days of using it I'd sent mine off for testing and repair and once returned I sold the other satnav within days. I will never buy a different brand of truck satnav again. I also had the dvr4hd for a time which was also very good the software was awkward to use but also wasn't required either if you just wanted to view video without map and speed details. I believe the software has been updated since as its best part of 10 years since I tried it. All in all Snooper as company are brilliant there are products for all needs. Give them a try you won't be disappointed....
26 de septiembre de 2022
Opinión espontánea
Respuesta de Snooper UK Website
Hi,
Thank you for taking the time to provide us with your feedback, we greatly appreciate it. Also a huge thank you for your loyalty!
We’re glad that you’re happy with our services
I am sure the teams who work daily to make things right for our customers and improve our services will be happy to read what you wrote.
Thank you for your kind words.
Bought to replace a series of Road…
Bought to replace a series of Road Angel Gems. Functional and robust it does the job. My major criticism is that the maximum volume on the alert is too low. For convertibles or to be heard over the radio it is an unnecessary issue .
26 de septiembre de 2022
Opinión espontánea
Respuesta de Snooper UK Website
Hi
Thank you for taking the time to provide us with your feedback, we greatly appreciate it.
I am sure the teams who work daily to make things right for our customers and improve our services will be happy to read what you wrote.
Thank you for your kind words.
Red hot Snopper
This is the best equipment I have ever bought easy to use and when using spot on it has saved my driving licence well worth the money
14 de septiembre de 2022
Opinión espontánea
Respuesta de Snooper UK Website
Hi
Thank you for your comments.
I’m so glad you’re happy with your product! We greatly appreciate your feedback.
Katie
Great product , I would purchase again
Great product, I have had a snooper sat nav for 5 years now and honestly it's excellent, the ability to customise the colour schemes make for easy viewing. Updates are free and relatively easy to do. The only reason I have not given snooper 5 stars is, the live traffic updates are terrible.
Would I purchase another snooper , yes most definitely.
26 de septiembre de 2022
Opinión espontánea
Respuesta de Snooper UK Website
Hi
Thank you for taking the time to provide us with your feedback, we greatly appreciate it.
We’re glad that you’re happy with our services
I am sure the teams who work daily to make things right for our customers and improve our services will be happy to read what you wrote.
Thank you for your kind words.
S8000 purchased for my motorhome
S8000 purchased for my motorhome. It has taken me all round Europe. It is an excellent piece of kit.
26 de julio de 2022
Opinión espontánea
Respuesta de Snooper UK Website
Hi
Thank you for taking the time to provide us with your feedback, we greatly appreciate it.
We’re glad that you’re happy with our services
I am sure the teams who work daily to make things right for our customers and improve our services will be happy to read what you wrote.
Thank you for your kind words.
I have been using my Snooper for a long…
I have been using my Snooper for a long time now, and it's been brilliant.
26 de septiembre de 2022
Opinión espontánea
Respuesta de Snooper UK Website
Hi
Firstly, thank you for your loyalty!
We’re glad that you’re happy with our services
I am sure the teams who work daily to make things right for our customers and improve our services will be happy to read what you wrote.
Thank you for your kind words.
Ich habe das Snooper 8110 seit vielen…
Ich habe das Snooper 8110 seit vielen Jahren im LKW im Einsatz, funktioniert problemlos.
Lediglich der Update Vorgang könnte etwas einfacher sein.
26 de septiembre de 2022
Opinión espontánea
Respuesta de Snooper UK Website
Hi,
Thank you for your comments.
I’m so glad you’re happy with the service you received! We greatly appreciate your feedback.
If you need any additional help with updating please email us at support@snooper.eu
Hi,
Vielen Dank für Ihre Kommentare.
Ich freue mich sehr, dass Sie mit dem erhaltenen Service zufrieden sind! Wir freuen uns sehr über Ihr Feedback.
Wenn Sie weitere Hilfe bei der Aktualisierung benötigen, senden Sie uns bitte eine E-Mail an support@snooper.eu
Respuesta de Snooper UK Website
Hi
Thank you for your comments.
I’m so glad you’re happy with the service you received! We greatly appreciate your feedback.
Katie
Hi
Thank you for your comments.
I’m so glad you’re happy with Snooper! We greatly appreciate your feedback.
Katie
Keeping us safe on the roads
I’ve been using snooper products for over 10 years and found the customer service 100% always there to advise me on the latest products and any advise I need .i highly recommended them and for keeping us safe on the roads
26 de septiembre de 2022
Opinión espontánea
Respuesta de Snooper UK Website
Hi
Thank you for your comments.
I’m so glad you’re happy with the service you received! We greatly appreciate your feedback. Stay Safe!
Katie
Purchased a "Shotsaver" golf
Purchased a "Shotsaver" golf
distance device many years ago(2010) it is still going strong and can still be easily updated
26 de septiembre de 2022
Opinión espontánea
Respuesta de Snooper UK Website
Hi
Thank you for your comments.
We are glad your Shotsaver is still going strong! Take care.
Katie
User since 2015
I have a Snooper S6800 since 2015 and i trust it completly.
It never send me wrong, me and my camper, so thank you for your product.
26 de septiembre de 2022
Opinión espontánea
Respuesta de Snooper UK Website
Hi
Thank you for your comments.
I’m so glad you’re happy with the service you received! We greatly appreciate your feedback and thank you for your loyalty.
Katie
Hgv driver
I have been using snooper for the last 18 years. They have always got me to the correct location. The newer 8000 series is even better.
26 de septiembre de 2022
Opinión espontánea
Respuesta de Snooper UK Website
Hi,
Thanks for your comments.
I’m so glad you’re happy with the products and continued service you receive! We greatly appreciate your feedback and of course your loyalty over the last 18 years.
Katie
Customer service
Gevraagd wanneer tbv Snooper S8000 de updates mbt ACSI, Alan Rogers en Bordatles beschikbaar zijn.
Dezelfde dag werd geantwoord. Een prima service.
5 de mayo de 2022
Opinión espontánea
Respuesta de Snooper UK Website
Hi,
Thank you for your nice comments. If there's anything we can do to make your experience 5 stars instead of 3, let us know atsupport@snooper.eu
Hoi,
Bedankt voor je leuke reacties. Als er iets is dat we kunnen doen om uw ervaring 5 sterren te maken in plaats van 3, laat het ons dan weten op support@snooper.eu
Would you believe it i read this…
Would you believe it i read this morning ,and used my snooper sat nav yesterday to find a farm to take the wife for her first clay Pidgeon shoot, and she his old will not say her age but she was born in 1950s , snooper or good products and was after a dash cam so who knows.
25 de septiembre de 2022
Opinión espontánea
Respuesta de Snooper UK Website
Hi
Thank you for your comments.
I’m so glad you’re happy with the service you received! We greatly appreciate your feedback.
Katie
Snooper Dash Cams - Simply amazing bit of kit.
I recently purchased 2x Snooper dash cams, one for my van and one for my wife's car. They where both very easy to install and set up. These do not have a screen on them, so I downloaded the app from Google play store and connected to the camera. This allowed me to see live view to help with setting up the best location in my car. The dash cam automatically detects incidents and locks the memory of said incident to prevent it from being overwritten. Once a week, I connect with the app and download all the videos that have been 'locked'.
We have been helped by the dash cam on 2 occasions already. 1 of the times involved someone driving on the wrong side of the road and another time was a road rage incident.
Would I recommend Snooper products? Absolutely!
6 de septiembre de 2022
Opinión espontánea
Respuesta de Snooper UK Website
Hi
Thank you for taking the time to provide us with your feedback, we greatly appreciate it. We’re glad that you’re happy with our services.
I am sure the teams who work daily to make things right for our customers and improve our services will be happy to read what you wrote.
Thanks for your kind words.
Sehr gutes Navi auch für Wohnmobile
26 de septiembre de 2022
Opinión espontánea
Respuesta de Snooper UK Website
Hi
Thank you for your comments.
I’m so glad you’re happy with the service you received! We greatly appreciate your feedback.
Katie
Snooper is the best 💪🏻💪🏻💪🏻
Wonderful products, practical, providing security and pleasure when driving a car. Products that fully correspond to their description and purpose. 💪🏻💪🏻💪🏻The pleasure of using them is indescribable. In a few words - a person starts driving the car better. 💪🏻💪🏻💪🏻🍀☘️. Not to forget, the service, customer support is remarkable, helping before and after purchase. Great Snooper .🙏🏻🙏🏻🙏🏻. They are worth every penny of the price. 🙏🏻🙏🏻🙏🏻✌🏻🍀☘️💪🏻 🙏🏻🙏🏻
26 de septiembre de 2022
Opinión espontánea
Respuesta de Snooper UK Website
Hi
Thank you for taking the time to provide us with your feedback, we greatly appreciate it. We’re glad that you’re happy with our services.
I am sure the teams who work daily to make things right for our customers and improve our services will be happy to read what you wrote.
Thank you for your kind words.
Respuesta de Snooper UK Website
Hi,
Thank you for taking the time to review Snooper.
Lifetime maps are always honoured.
If your device cannot cope with the amount of data due to the data size (usually meaning your device is over 6 years old) then the device can no longer support the map size which is available today.
While we appreciate this is not what you like to hear, your device will still work and still be fully functional.
To clarify, Maps for life = the life of the unit.
I would be happy to discuss this with you further if you would like to email us at support@snooper.eu
Many Thanks,
Katie
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