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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Do not order from hear my partner just had it and she was sick straight after she has eaten it so just be careful the food come cold don’t look anything like the pictures !

Valorada con 1 estrellas sobre 5

Really poor food - £100 for two burgers plus fries would have expected better quality. Double bacon burger with black garlic ended up being McDonalds style burger with no bacon, half a cheese slice an... Ver más

Valorada con 1 estrellas sobre 5

Terrible Order wrong multiple times Meat given to vegan and no refunds or actual way of contacting anyone about it! Food cold and customer service abysmal

Valorada con 2 estrellas sobre 5

Half of our order is missing, we checked with the driver who did not have another bag from the restaurant and said he only was given one. I could understand one item being left but this is a lot. I... Ver más

1,6

Muy malo

TrustScore: 1.5 sobre 5

88 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,6

Todas las opiniones

(88)

74 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Half of our order is missing!

Half of our order is missing, we checked with the driver who did not have another bag from the restaurant and said he only was given one. I could understand one item being left but this is a lot. I also appreciate things happen, items run out etc but had absolutely 0 communication from the restaurant to tell us if this was the case.
The food was ok, good portions but only average taste unfortunately.
This has definitely put us off from ordering them in the future, which is a shame.

27 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Missing food from order….

Missing food from order….. the delivery time kept changing. And when requested a refund off Deliveroo because you can’t contact them directly as there is no number, I only got offered £4 for something that cost £11. Food wasnt even hot. Waste of time. Avoid

23 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappointed & Concerned

Disappointed & Concerned – Sobe Burger Orpington Experience

I do not usually leave reviews of this nature, however after my recent experience with Sobe Burger Orpington, I felt it was important to share my concerns in the hope that standards may improve moving forward.

Unfortunately, I was served what appeared to be raw / significantly undercooked food, which was deeply concerning and disappointing. As a paying customer, one expects meals to be prepared safely and to an acceptable standard, particularly when food safety is involved.

Following consumption, I experienced symptoms consistent with food poisoning, which caused considerable discomfort and distress. While I appreciate mistakes can happen in hospitality, incidents involving food safety should be taken extremely seriously.

This experience was particularly worrying for me due to my personal health circumstances. I live with significant medical vulnerabilities and a compromised immune system, meaning that food which may simply upset another person can potentially have much more serious consequences for me.

In addition, I am autistic and live with OCD, and experiences involving contamination concerns, food safety, and unexpected health risks can be especially distressing and overwhelming. Instead of feeling reassured after ordering food, I was unfortunately left anxious and concerned about what I had consumed.

The situation naturally raised several questions for me:

* Were proper food temperatures checked before the meal left the kitchen?
* Were quality control procedures followed?
* Was adequate oversight in place regarding food preparation standards?

I understand restaurants can become busy and errors may occasionally occur; however, serving food in a condition that appears unsafe understandably affects trust and confidence in the service being provided.

I sincerely hope Sobe Burger head office and management take this feedback constructively and review food preparation standards, staff checks, and quality control procedures. No customer, particularly those who are medically vulnerable or disabled, should be left feeling unsafe after ordering a meal.

At present, I remain deeply disappointed by the experience and would appreciate a full refund, compensation, and a clear explanation regarding how this occurred.

I genuinely hope this feedback is taken seriously so that future customers have a better and safer experience than I unfortunately encountered.

12 de junio de 2026
Opinión espontánea

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