I absolutely love my new ivory Tignes Sofa!! It looks fabulous and is HUGE & really comfy. I was a little sceptical about ordering from an online company that I’ve never used before but after seeing... Ver más
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I absolutely love my new ivory Tignes Sofa!! It looks fabulous and is HUGE & really comfy. I was a little sceptical about ordering from an online company that I’ve never used before but after seeing... Ver más
La empresa ha respondido
Bought a sofa on the Friday, there was a 5 weeks estimated wait time on the website. I received a call on Wednesday to say that it was being delivered Saturday, only 8 days! I went for the Fratti... Ver más
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Amazing quality sofa, extremely happy with it, I am obsessed!! Very comfy, and the delivery was fantastic. Lovely, kind friendly men, called me to tell me the day before an estimated time, then called... Ver más
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Made my year, best sofa I’ve ever had Delivery was the smoothest and easiest I’ve ever had Great communication and film nights are the comfiest
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351 Purley way, CR0 4NW, Croydon, Reino Unido
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Ha contestado el 71% de las opiniones negativas
Suele responder en menos de 1 semana
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Great sofa great service right the way through good comunication and made quicker then expected.
The delivery drivers went above and beyond and made sure everything was right and took all packaging away 10/10

Respuesta de SOFAS and FRIENDS
Delivery was ok got it in myself mostly, sofa was insanely comfortable every night i fell asleep on it 😅 now its so uncomfortable I can feel what feels like a cross batten inside the sofa about half way? Not sure if that's normal or if anyone else has it? The electric extendable tignes one.
I think the batten has to be there to support the sofa as the base is soo big but its awful on my backside. Other people have noticed it aswell. If you scoot forward its soft. Backwards its soft but like you are sat in a dip.
Brilliant sofa, quality and sofa is excellent and exactly as shown in the store, which is more than can be said about larger retailers

Respuesta de SOFAS and FRIENDS
Fantastic sofa and chair the Tignes in Mocha (more dark grey which suits us). Communication via WhatsApp worked well and the guys answered swiftly. Delivery a little over 2.5weeks, lads assembled and took rubbish away. Measure your doors into your house, had to remove a unit to get it in..massive. Looks amazing and good quality. Well happy.

Respuesta de SOFAS and FRIENDS
Our sofa is amazing and delivery time was outstanding, also the workers was polite and handled the sofa with care.

Respuesta de SOFAS and FRIENDS
Sofa is absolutely fabulous!! Love it !! Customer service exceptional, was kept informed about the order, also on the day of delivery service was great, two guys unpacked it checked and took all the rubbish with them, the only thing that is not so perfect its the storage is hard to open as its so heavy but l don't use it daily anyway, thanks for my super sofa

Respuesta de SOFAS and FRIENDS
Absolutely over the moon with our sofa, we went for the tignes in rabbit and it’s so comfy I couldn’t actually believe the size of it!
I’m not overly impressed by the delivery company as they insisted they couldn’t fit it through the door ( they could with ease, they got a tape measure out to try and prove me wrong and it backfired massively) they also repeatedly ignored me as i asked them to leave the sofa in the middle of the room as I was paining still, they proceeded to push it up to the wall, luckily the paint had dried ..
but this had nothing to do with sofas and friends, delivery took 2 weeks and the sofa is amazing quality would 100% recommend

Respuesta de SOFAS and FRIENDS
Really good from start to delivery, I sent a video via WhatsApp to confirm the sofa would fit my access, saga was ordered and delivered in 10 days, the two delivery guys where spot on, set the sofa and chair up and even too the packaging away! The sofa itself is spot on, I would definitely recommend it

Respuesta de SOFAS and FRIENDS
I just received my tigna settee and it's gorgeous..am so happy with it...delivery guys were so nice ..I wouldn't hesitate to recommend

Respuesta de SOFAS and FRIENDS
I can’t say thank you enough to the 2 delivery guys they were amazing efficient, quick, friendly and answered our questions as they were building the sofa.
One item was missing and they got on the phone straight away and sorted it out.
The next day I called to chase the missing item, spoke to a lady who was so apologetic and advised she will get it out to me the same day, it arrived the next day so thank you.
Saved the best till last the TIgnes sofa I am obsessed it is fantastic quality, looks amazing and is so comfortable

Respuesta de SOFAS and FRIENDS
During the last 6 months I have ordered 2 sofas and the quality is excellent. They were both special orders and were made and delivered within 6 weeks of placing the orders.

Respuesta de SOFAS and FRIENDS
Great from start to finish.
Super fast delivery
respected my property unpacked the sofa took everything away.
I would definitely recommend this company & will 💯 use them in the future 🙌

Respuesta de SOFAS and FRIENDS
Ordered the 4 seater Tignes extendable sofa! & it is amazing, super comfy and so big! We love it thank you!

Respuesta de SOFAS and FRIENDS

Respuesta de SOFAS and FRIENDS
Gorgeous range, simple purchase with options to ease payments at 0% interest, quick delivery with good communication throughout & quality product. We are super happy!

Respuesta de SOFAS and FRIENDS
We purchased the tignes left corner sofa in mocha. It is a brilliant sofa - very comfortable. The process in buying was great. Always responded to messages. We went to visit the store before too and was really impressed with what we saw and the service from the staff at the store. The delivery was super quick, we had it within a week. The delivery people were very friendly too and helped put the sofa together. Thank you so much, we are already eyeing up getting a matching chair.

Respuesta de SOFAS and FRIENDS
Brilliant service from start to finish can’t fault anything smooth purchase and process from ordering to delivery!

Respuesta de SOFAS and FRIENDS
Brilliant delivery guys were amazing! Not long of a wait for delivery. And I have to say the sofa is beautiful

Respuesta de SOFAS and FRIENDS
Excellent sofa with outstanding quality and comfort. The materials and finishing feel premium and very durable. Staff were professional, helpful, and easy to deal with, and the delivery was on time and handled with care. Very satisfied with both the product and the service — highly recommended.

Respuesta de SOFAS and FRIENDS
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