Solios Watches Opiniones 28

Love the idea, concept, design etc. of the watches hence I ordered two watches, one for my partner and one for myself.

However, unfortunately, there are quality issues with both watches. One watch (Solar Classic) has a bit of dust under the glass and the other watch (Solar mini) has a small dent in the watch face as well as four dark areas between the watch face and glass which seem to be related to the construction but not visible on the product pictures on their website.

I reached out regarding both issues to Solios and the customer service is unfortunately absolutely poor. Very long response times and the only response I received so far is that they won’t cover/remove the dust underneath the glass. They told me they come back to me regarding the Solar Mini but I’m still waiting for another reply, even after asking about an update.

Love the idea of this watch, but I echo other comments here about the quality. I've only had my watch for 4 months and both the loops have come off the eco leather band, one at a time. Solios refuses to replace it. This is obviously a case of poor quality materials and design. It's a bad sign when a company refuses to stand behind its product.

Love the idea of a solar powered, sustainably sourced and ethically produced watch. I was sick of 'semi-disposable' smart watches and wanted something different. Sadly, the quality of the timepiece has been poor. The timekeeping itself has been acceptable (loses a bit of time but within parameters of normal). However, the longevity of the build is weak. The face shattered within a month of getting the watch when dropped (not from a significant height). OK - a bit of user error there. I got it fixed. The leather strap has worn hugely during the first year of use - one of the supporting straps that stops the end flapping lose has already broken, I expect the other to go soon. The seams are breaking. The quality of the build feels cheap, and the watch smith that fixed the face (with a better quality glass front than the original had) commented on the poor quality of the materials used. Though he did admire the solar ingenuity! I've also experimented and found the battery goes flat after 4 weeks of being in a draw - so much for the 6 months of life of a charge marketing.

Great idea - not impressed yet.

Bought the watch from Solios in August, 2022. Love the watch, what the company stands re sustainability, their donations to the Rainforest Trust, and their commitment to a more eco-friendly future!! I also received wonderful service. As an added bonus, the founders and company are in Montreal, my hometown!!

Researched watches for a very long time - loved how this company and the watch appeared. Bought the classic rose gold with the vegan eco leather strap. Unfortunately less than a year after purchasing the hour hand turned black and the minute hand has white spots. The eco leather strap clasps both popped and I had to super glue it back to the strap. Reached out to the company as they talk about their 3 year warranty endlessly only to find out that they don't cover the hour hand turning black? Odd for the price that you pay. Wouldn't recommend if you're looking for a watch to last over a few months!

This company is a complete scam, please avoid for your own sake. I made an order and I never received my product, the "customer success" person kept saying for weeks that they were "working on it", a month passed and I got nothing, not even my money back.

My experience as an international customer has been really challenging with Solios particularly returning the watch.

I received the watch and unfortunately the solar watch did not keep time accurately. I then returned this as a refund to Solios. However after sending this back over 2 months ago I am yet to receive a refund.

Bought a ladies watch as a gift recently from this small Canadian company, having found their website rather by accident. They make very stylish solar-powered watches and I liked the look of the minimalist design and their emphasis on sustainability. I was a little nervous about ordering from a company with no UK distributors and few reviews, but I did not need to be! I found their customer service excellent, with a very helpful agent called Danie answering all questions quickly and clearly via the online chat. Solios are able to charge UK VAT at source, so no messing around with paying the courier on delivery. Delivery was by DHL Express - quoted as a week but was actually delivered in 3 days, which was most impressive. Item was well packed and as a nice touch, Solios had even set the watch to UK timezone before dispatch. I would highly recommend this company.