Somerset Early Scans Opiniones 

670
TrustScore: 5 sobre 5

5,0

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had the lovely Beata for both our early 7 week scan and a scan at 17 weeks. She made the whole experience stress free and feel very special. She was very personable and happy to answer all of our q... Ver más

Valorada con 5 estrellas sobre 5

Very pleased with my recent visit to Somerset Early Scans in Paulton. Very friendly and professional staff. Sonographers are experienced and knowledgeable. The report and the images were avail... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Angela made us feel as ease and comfortable from the moment we entered the room. She was very caring and considerate and took us through everything extremely throughly. She went above and beyond to ma... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a couple of scans with Beata and I had a great experience both times. Beata was really professional, but also caring which was something I really appreciated and needed. Beata gave me all the re... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Centro de salud comunitario

Escrito por la empresa

Healthcare company


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5,0

Excelente

TrustScore: 5 sobre 5

670 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

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(670)

64 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We have used somerset early scans a few…

We have used somerset early scans a few times now and always so happy with the service. We bought our 2 year old son to our last scan and they even gave him a box of toys to play with. Would recommend them to anyone

10 de septiembre de 2023
Opinión espontánea
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Respuesta de Somerset Early Scans

Thank you Alice for giving us a 5* review. Its always lovely to see you but we are pleased to hear that you have been happy with the service we provide.

Valorada con 5 estrellas sobre 5

Very kind and thoughtful ladies that…

Very kind and thoughtful ladies that carry out the scans and support the sonographer.

26 de agosto de 2023
Opinión espontánea
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Respuesta de Somerset Early Scans

Thank you Megan . We are happy to hear that you found our staff supportive and reassuring.

Valorada con 5 estrellas sobre 5

Really lucky to have this service so close.

I was incredibly anxious going for an early scan following a previous chemical pregnancy. The staff were so kind and understanding with me and were really reassuring. It was a really positive experience. We would definitely go back for additional scans.

19 de agosto de 2023
Opinión espontánea
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Respuesta de Somerset Early Scans

Thank you Alex for your lovely review. I am happy to hear that you had a positive experience and we look forward to seeing you in the future.

Valorada con 5 estrellas sobre 5

The team were very kind and took time…

The team were very kind and took time to explain everything to me properly. I sadly didn't have the outcome I was hoping for but they couldn't have been nicer/more professional and I felt in very safe hands. Thank you to you all.

15 de agosto de 2023
Opinión espontánea
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Respuesta de Somerset Early Scans

We are so happy that you felt your scan was explained to you and you found us professional. Many thanks for your 5* review.

Valorada con 5 estrellas sobre 5

Lovely staff and very sensitive…

Lovely staff and very sensitive informed experience

26 de agosto de 2023
Opinión espontánea
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Respuesta de Somerset Early Scans

Thank you Becky for your feedback. We are so pleased that you found our staff lovely and you had a good experience

Valorada con 5 estrellas sobre 5

The best experience

The best experience! And so handy it was on a Sunday. Really lovely.

13 de agosto de 2023
Opinión espontánea
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Thank you Justine . So happy to hear that you were happy with your scan

Valorada con 3 estrellas sobre 5

The nurses were lovely

The nurses were lovely, very sweet in a difficult situation. However the outcome of our visit weren’t forwarded to our nhs hospital as agreed with lead to me having to have difficult conversations. I also think receiving a feedback request following a very sad and sensitive appointment is inappropriate

1 de agosto de 2023
Opinión espontánea
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Respuesta de Somerset Early Scans

Thank you, Georgia, for taking the time to leave us a review. I am very pleased that you felt so well cared for during what was a difficult time. We are grateful that you were happy to talk to us yesterday about your feedback. It was good to be able to confirm that the reports had been sent by Somerset Early Scans to the NHS and to your portal and that there had been a breakdown in communication with the hospital. As discussed, in future, we will ensure reports are followed up with a call when any referrals are sent to the NHS. We will also raise this next quarterly meeting to ensure that we all learn from your feedback and are more careful about when we request reviews.

Valorada con 5 estrellas sobre 5

Positive experience

Helpful, friendly staff. Very clear pictures

6 de agosto de 2023
Opinión espontánea
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Respuesta de Somerset Early Scans

Thank you Sarah for sharing your experience with us. I am happy to hear that you found us friendly and helpful,

Valorada con 5 estrellas sobre 5

Stands out as the most professional

Compared to other private scan locations, Somerset Early Scans stands out as the most professional one. I have experienced other scan centres where they try to sell unnecessary products and encourage you to take photos for social media. Somerset Early Scans, however, provides a simple and genuine scan experience. Friendly and caring staff.

22 de julio de 2023
Opinión espontánea
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Respuesta de Somerset Early Scans

Thank you so much for your lovely review. We are so pleased to hear that you found us professional, friendly and caring.

Valorada con 5 estrellas sobre 5

Just absolutely lovely service

Just absolutely lovely service, could not have been a more special moment. Victoria and Bridget explained everything and were incredibly reassuring. Print outs in a folder was also a lovely touch!

22 de julio de 2023
Opinión espontánea
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Respuesta de Somerset Early Scans

Thank you Sarah for sharing this. We are so pleased that you had a lovely experience with us.

Valorada con 4 estrellas sobre 5

The staff were lovely

The staff were lovely from the lady on reception to the two ladies who welcomed us in.
The only thing I’d suggest would be to send a confirmation letter with a map of the location also containing the date and time of appointment as the email confirmation only gave the date I’d put the holding payment. I also emailed for more information but not all of my questions were answered.

4 de julio de 2023
Opinión espontánea
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Respuesta de Somerset Early Scans

Thank you for taking the time to leave us a review. We are so pleased you had a positive scan experience with us. Thank you for your feedback. We will be looking at our templates as youve suggested.

Valorada con 5 estrellas sobre 5

Another positive experience

Very informative, friendly and professional staff. Our appointment was on time.

3 de julio de 2023
Opinión espontánea
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Respuesta de Somerset Early Scans

Thank you Chloe for your feedback. We are happy to hear that you had a positive experience.

Valorada con 5 estrellas sobre 5

Calm atmosphere

The ladies scanning me were so lovely! They calmed me down and didn't think I was silly at all. They spent time going through everything with me, made sure I was happy with everything etc. They could not have done more. Went in an absolute mess and came out so content and happy.

27 de junio de 2023
Opinión espontánea
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Respuesta de Somerset Early Scans

Thank you Freya for your feedback. It is lovely to hear that you were reassured and happy during your visit to us.

Valorada con 5 estrellas sobre 5

Fantastic!

Everyone was lovely and made me feel really comfortable. My scan was thorough and overall I couldn’t have asked for a better experience.

1 de julio de 2023
Opinión espontánea
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Respuesta de Somerset Early Scans

Thank you Ashleigh for replying to our request. It is lovely to hear that you felt comfortable during your scan and you enjoyed the experience.

Valorada con 5 estrellas sobre 5

Best images that i've had so far

Best images that i've had so far, was able to video and take lots of really great pics - much more and better than the NHS and lovely team, all so helpful

1 de julio de 2023
Opinión espontánea
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Respuesta de Somerset Early Scans

Thank you Michaela for sharing your experience. Happy to hear that you received good images and video.

Valorada con 5 estrellas sobre 5

Definitely worth the cost

Was able to get a health scan so much sooner than an NHS referral and it was 100% worth it. Very professional and informative staff, took their time with me and calmed my concerns.

27 de mayo de 2023
Opinión espontánea
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Respuesta de Somerset Early Scans

Thank you Kirsty for your reply. We are happy to hear that you left informed and reassured with your concerns.

Valorada con 5 estrellas sobre 5

Great experience

Both myself and my husband were super anxious after a long fertility journey with multiple losses. We put at ease instantly and the sonographer showed us everything they could see and assured us everything looked fine and they would have told us any concerns. I would recommend to anyone

31 de mayo de 2023
Opinión espontánea
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Respuesta de Somerset Early Scans

Thank you for this 5* review. We are happy to hear that you were reassured during your visit to us. Thank you for the recommendation

Valorada con 5 estrellas sobre 5

Fantastic service

From the minute we arrived, I was made to feel very welcome, and was asked if I wanted to see the scan on the screen as it was done.
Sadly I got the news that no one wants, however Debbie was so supportive and compassionate. She spoke through all of my 'what to do now options'

6 de junio de 2023
Opinión espontánea
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Respuesta de Somerset Early Scans

Thank you Wendy for taking the time to write this review. We at Somerset Early Scans wish you all the best for the future

Valorada con 5 estrellas sobre 5

Positive first scan experience

Professional, compassionate, knowledgeable staff. Put our minds at ease!

6 de junio de 2023
Opinión espontánea
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Respuesta de Somerset Early Scans

Thank you Ella for your reply and your 5* review

Valorada con 5 estrellas sobre 5

Ladies that work here are amazing

Ladies that work here are amazing , over the years they’ve supported us through the hardest times and now some happy ones. Can’t thank you ladies enough for their warmth and attention to detail as just making the whole experience heartwarming.

5 de junio de 2023
Opinión espontánea
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Respuesta de Somerset Early Scans

Thank you so much for your lovely review. We are so happy to hear that you have always felt supported whenever you have come to us.

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