sososwim.com Opiniones 

237
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Swimming costume looks great, but unfortunately is only good for sunbathing. Was not warned that if you’re a UK size 10, you should probably order a size L. Unfortunately after wearing my size M once,... Ver más

Valorada con 5 estrellas sobre 5

Love the swimwear, super flattering and material is such good quality. I needed to return my top for a different size and the lovely Gemma was so helpful making sure I got it before I went away on my... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The product is amazing, great colours, good double lined quality. I love their string tie pieces. Something I find difficult is their sizing, but they do make that very clear and aware to you t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I’ve now had 2 pieces from soso swim, a one piece and a bikini, and I’ve loved them both. The quality is very high and they have an amazing fit. I initially returned one of the pieces of the bikini to... Ver más

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4,1

Muy bueno

TrustScore: 4 sobre 5

237 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 93% de las opiniones negativas

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4,1

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(237)

82 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Item didn’t fit so I returned and…

Item didn’t fit so I returned and ordered another size. The return was received but a refund never issued. I have been in contact for weeks and nothing has been resolved, just been asked repeatedly to check with my bank. Even provided a copy of my bank statement so prove I hadn’t received refund. Wouldn’t recommend

20 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful customer service!

Awful customer service!! I have been admiring this brand for so long and thought I would finally treat myself to one of their swimsuits as they are an investment piece with a high price point. However, I like that that they are sustainable and use recyclable materials.

They originally sent me the wrong product in the wrong colour. This is annoying however mistakes happen and returned the item within 24 hours. 20 days after my original order they have now said the swimsuit is dirty and will not exchange or refund me!! I did not even try the swimsuit on due to being the incorrect product. I have yet to have response from them.

I am so disappointed as I wanted to love this brand and support a small business but it is completely unacceptable how rude they have been and it looks like I am not the only person to experience this. I do not recommend at all.

20 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing quality

The swim suit is amazing material, and fits so well, i am a size 10/12 on bottoms and a 6/8 on top. the medium swimsuit was so flattering, it did not dig into my hips like other ones have. Would highly recommend.

1 de febrero de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Pretty happy with it!

Very cute swimsuit and the quality was great, a tad bit skimpier than I thought but hugs the body pretty nicely (I'm a size small and 5"2).
Shipping also took incredibly long, although I doubt that's the poster's fault.
The straps are adjustable so you can cross them over in racerback style or have them come straight down!
I'm a 12C cup and my chest fit perfectly fine in the small, which I was pleasantly surprised with considering the cut of the swimsuit/past experiences.
Pretty happy with it! Haven't tested it in water yet but with my bust size I would expect to be careful when swimming around as the v-neck is quite deep down the middle - although if I wanna play around and do backflips I'd just wear a more supportive suit or a rash shirt on top.

12 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really loved this bikini top and…

Really loved this bikini top and bottoms great colour and quality , the top medium was slightly too big but returned easily for a small after very helpful customer service ! Small a perfect fit . Will definitely buy from this company again

3 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

SHOCKING customer service - DO NOT BUY

After exchanging a bikini because the sizing is so off to start, they sent me back incorrectly tagged bottoms which I only realised after wearing them. After saying I couldn't return them as they had been wrong but it was their error, the customer service was horrendous, taking ages to respond and sending messages that looked like they'd been generated by ChatGPT. I tried to leave a review on the website that was never uploaded, so I wouldn't trust anything on their website.

1 de enero de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

LOVE the swimsuit just expensive

LOVE the swimsuit and love the company’s goals with regards to making everything sustainable and removing fishing nets from the ocean. I will say they are very expensive for what they are, I saved up for a while to get this one piece but I wish I could buy more 😕. Nice fit, the only part that’s a little bit loose is the lower back area but that’s probably just my body shape.

Side note: I paid for express shipping (2 days) and it took 7 days to come so I couldn’t take it on my holiday which was a bit upsetting but it was Christmas time and customer service did respond well!

26 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrible experience

Horrible experience! I ordered a size small in one of their bikinis, received it, tried it on and sent it back the next day, as it was too small. The seller accused me of removing the hygiene strip, soiling the bikini, and leaving sweat marks around the lining. Completely false and untrue! I sent it back with the request of exchanging for a different size, why would I wear and soil an item that I plan to exchange and not receive a refund for? It makes no sense. Avoid this brand at all costs!!

20 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

TERRIBILE customer service

TERRIBILE customer service

Was super excited about receiving my bikini until I realised that I had been sent the wrong bottoms. The customer service team are impossible to get in contact with and haven’t been helpful at all despite this being their error, not mine. This is especially disappointing as the swimwear is expensive. Won’t be ordering again from this brand and I would advise anyone else against it unless you’re happy with random items turning up instead

20 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very poor customer service - refund still not received since returning over 7 weeks ago

I returned a swimsuit on 26th November and the tracking confirmed it was received by the warehouse on 3rd December, however I have still not received my refund, over a month later.

I have sent multiple emails and provided proof of return but have had very minimal contact from your customer service team. The return has obviously been lost once it arrived at the warehouse, which is not my responsibility. I would have expected the refund to have been issued once I provided proof of return, but still nothing.

I would appreciate a response and refund asap.

3 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely love it!

Absolutely love it!! Iʻve been looking for a one piece for so long and this is the first one Iʻve ever really loved.

16 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best bikinis!

My bikini was so high quality and flattering. It fits me perfectly and I would definitely reccomend

14 de enero de 2025
Opinión espontánea
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Respuesta de sososwim.com

yayyy we're so glad you love <3

Valorada con 5 estrellas sobre 5

Love my soso swimwear

Had been eyeing the swimmers up for ages before purchasing and so happy I did. I have the v-neck orange swimsuit and it is such great quality and such a flattering fit. They arrived within 2 days and I had no issues. Would 100% recommend getting your hands on a pair of these. I will definitely be purchasing more in the future

25 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Customer service is slow and unhelpful

Customer service is slow and unhelpful. I was sent the wrong bikini - was offered a 15% off voucher, but then after having to repay for delivery, I lost more money. I then returned my items and only received one refunded item back. The swimsuit shape and material is nice, but the service is poor.

5 de enero de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Colours great, sizing and style alright

I loved the colours, however the sizing is not true, I got a smaller sizing to what I was truly expecting. The top does not feel super supportive too, which was sad. However I hope they place padding and maybe make the bikini bottoms a bit more coverage.

20 de diciembre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Watch out for bad sizing!

I’m so disappointed in this brand! After eyeing up their swimwear on TikTok, I finally saved up to afford a few of their pieces only to be completely disheartened by their appallingly bad sizing.
Both their swimsuits and bikinis run way too small. I ordered a large in the bikini top and a small in bikini bottom because I have a small frame and larger bust but alas the bikini bottoms were tiny and barely covered anything in the front and the bikini top was somehow also tiny and barely covered half a boob! The swimsuit was also poorly sized and I couldn’t get it past my hips and was not long enough despite getting a regular fit which is labelled as 5’9 and I am 5’6 and 55kg.
I always prefer skimpy, small and thong type swimwear however these were just really bad sizing. It’s a shame because their pieces are actually really good quality and gorgeous! I might try again knowing that they run way smaller than stated but I was just taken aback at how inaccurate the sizing was!

22 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

absolutely shocking- avoid at all costs…

absolutely shocking- avoid at all costs if you have larger bust size. so not inclusive, impossible customer service not helpful at all. arrogant and useless. I had no direction at all and no help through the process, tried to get them to swap sizes before they sent off because they XL and the L are the same size. Apparently they can’t change it, expensive and not worth your time or money

23 de diciembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

In Love With My Swimsuit

In love with my swimsuit. I always buy cheap swimwear and never really invested in a high quality piece before, but I'm so glad I did. The quality and fit is so worth it, I loved the shape of my body when wearing it, it hugged in all the right places. I felt very comfortable and confident wearing it, which I never do when wearing swimwear. Majority of the time I wore it surfing and the quality is just great, I wore it nearly every day and no sign of wear or anything. Great product, great marketing, great ethos. Thank you!

11 de noviembre de 2024
Opinión espontánea

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