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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I too wish I had read this first. I placed an order a month ago and got very much the same experience as other reviewers. They are the worst company ever to deal with. I have written to Trading Standa... Ver más

Valorada con 1 estrellas sobre 5

Ordered on 6th Feb 2011. Money taken immediatley. No delivery after 2 weeks so contacted via phone. Only get answerphone. Emailed and received email from a [name removed](possibly a mystical figure !)... Ver más

Valorada con 1 estrellas sobre 5

I paid back in Oct 10 for eyessential, false eye lashes and St Topez tanning lotion total of £73.13. Todate dispite numerous promises of immediate delivery made by [name] nothing has been received,... Ver más

Valorada con 1 estrellas sobre 5

Ten months yes! Ten months ago I ordered an item off this site , after numerous e-mails saying the same old thing, like we've just got stock in, it will be sent out right away, they've now had my mone... Ver más

Información sobre la empresa

  1. Perfumería
  2. también en la categoría
  3. Proveedor de productos de belleza
  4. Tienda de artículos de belleza
  5. Tienda de cosméticos

Información proporcionada por diversas fuentes externas

Online Retailer of Branded Beauty Products


Información de contacto

1,1

Muy malo

TrustScore: 1 sobre 5

368 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,1

Todas las opiniones

(368)

0 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Couldn't possibly score them but have too - DO NOT ORDER

I agree with Louise we must all complain to Consumer Direct. I placed an order which has never arrived and now they are on a 30 day refund which ends tomorrow and I know that I will not receive my money back. Consumers direct currently have a file open for me and will keep them informed and do my best to stop these people from trading.

I plan to share this site with Consumers Direct so that they can actually see how many people are being scammed out of their hard working cash.

19 de julio de 2011
Opinión espontánea
Valorada con 1 estrellas sobre 5

BEWARE BEWARE BEWARE

BEWARE OF THIS COMPANY!!! CHANCEA ARE IF YOU HAVE GOT TO THIS SITE YOU HAVE ALREADY BEEN CONNED. YOU NEED TO DEMAND A CHARGE BACK FROM YOUR BANK AND ALSO COMPLAIN TO TRADING STANDARDS, CONSUMER DIRECT, WATCH DOG AND LOCAL FRAUD SQUAD. THE COMPANY ARE SUPPOSEDLY BASED IN CARDIFF HOWEVER NO ONE IN THE ALLEDGED BUILDING HAS HEARD OF THEM, WE MUST ALL COMPLAIN THEN THE WEBSITE CAN GET TAKEN DOWN.

17 de julio de 2011
Opinión espontánea
Valorada con 1 estrellas sobre 5

Why Are These Still Trading

I ordered my goods in April it is now July and have received nothing
i have reported them to trading standards and watchdog and also told them i have a solicitor involved nothing seems to work
They must be raking in thousands off unsuspecting customers
WHY they are still being allowed to trade is beyond me
If they think i am going to give up they are sadly mistaken

13 de julio de 2011
Opinión espontánea
Valorada con 1 estrellas sobre 5

RIPP OFFF. so NOT special

placed an order 2 months ago!!! no order no money back no nothing!!!! DO NOT BUY FROM THEM. THEY ARE SCAMMERS. HOW THEY MANAGE TO STILL BE ON?? BASTRADS!!!

6 de julio de 2011
Opinión espontánea
Valorada con 1 estrellas sobre 5

MONEY TAKEN - NO PRODUCT

REALLY REALLY BAD COMPANY. DON'T TOUCH THEM. TOOK MY MONEY IN APRIL - NOW JULY. COULDN'T DELIVER PRODUCT - NO REFUND SO FAR AFTER ENDLESS EMAILS AND LETTER TO CUSTOMER CARE.

5 de julio de 2011
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAMMING...ROBBING....B***TARDS!

TRIED TO PLACE ORDER FOR YSL TOUCHE ECLAT BUT AFTER I ENTERED MY BANK DETAILS THE PAGE JUS FROZE AND DID NOT TAKE ME TO AN ORDER PROCESSED SCREEN. HOWEVER WHEN I LOOKED ON ORDER HISTORY IT SAID THE ORDER HAD BEEN CANCELLED, YET WHEN I CHEKED MY BANK ACCOUNT I HAD BEEN CHARGED STRAIGHT AWAY! SENT NUMEROUS EMAILS, TRIED TO CALL THEIR FAKE NUMBER, HAVE GOTTEN NO WHERE! AVOID AT ALL COSTS!

29 de junio de 2011
Opinión espontánea
Valorada con 1 estrellas sobre 5

zero stars

Even zero stars is to much for this company. Dont order anything from this company you will never recieve your order. They should be banned from trading. So special i dont think so more like not so special

28 de junio de 2011
Opinión espontánea
Valorada con 1 estrellas sobre 5

W*****S THEY ARE THIEVES, CHOP THERE HANDS OFF!!

SO SPECIAL.... YES THEY ARE.... TRY FINDING THIS ADDRESS:

Pascoe house 54 Bute Street
CF10 5AF Cardiff
United Kingdom


YOU WILL "NOT" FIND IT... THE POST CODE YES.... BUT PUT THE WHOLE ADDRESS IN!! "NOT FOUND"

I HOPE LIKE US YOU PAID BY CREDIT CARD.... GET A REFUND FROM THEM AND LET THE CREDIT CARD COMPANY CHASE THEM FOR THE MONEY.

26 de junio de 2011
Opinión espontánea
Valorada con 1 estrellas sobre 5

fraud

what a complete waste of time, this company charges you when the item is not even in stock, surely you would charge the customer once the item has been dispatched, they are very slow to respond, said takes 7-14 days to refund? are you kidding me!!
update:
I have finally got my refund after waiting 4 weeks, what a complete nightmare, they caused me nothing but stress, DO NOT EVEN THINK OF REGISTERING/BUYING FROM THIS WEBSITE, STAY AWAY!

To all those trying to get their money back, keep fighting for it, email them everyday if you have to and contact your bank, you will have to wait 30 days before your bank can start looking into claiming this money back, luckily for me a woman called Jody refunded me finally, I did also report them to the fraud org.

22 de junio de 2011
Opinión espontánea
Valorada con 1 estrellas sobre 5

So Special = Scam Website

i have order some fake tan at a cost of £25, no delivery - no reply to my numerous emails, the phone number doesnt work!

I have today cancelled the order but i hold out little hope of getting my money back!

Does anyone have any other ways of contacting this person?

i am so anoyed this website is still trading

16 de junio de 2011
Opinión espontánea
Valorada con 1 estrellas sobre 5

A Scam!!

I ordered £25 worth of perfume on line in February, I still don't have the perfume or my money back despite numerous emails to the infamous "[name removed]. It's now in the hands of my bank who are trying to retrieve my money. Wish I had read these reviews before I ordered! You have been warned !

8 de junio de 2011
Opinión espontánea
Valorada con 1 estrellas sobre 5

Another order that doesn't arrive!

I wish I could have given no stars
I have found these reviews 6 weeks after placing an order that doesn't arrive and is associated with the same emails giving excuses. I wish I had seen these before I used the company! A lesson learned, I just hope I can get my money back. I have now started the cancellation process and will follow all the advice given by others.
I would strongly advice not using this company.

2 de junio de 2011
Opinión espontánea
Valorada con 1 estrellas sobre 5

zero rating DO NOT ORDER FROM THIS COMPANY

Had the same problem as everyone else. Ordered my goods worth £65 on the 23/12/10 6 months later after at least 2-3 emails being sent every week during that 6 months and sometimes getting a reply with the usual poor excuses she has given everyone else, i decided to get nasty. I sent an email stating letters were being prepared via my solicitor to her I stated Watch Dog will also be informed also Trading Standards and reported to googlemail. I gave her 7 days to send my goods if they wasn't received then as soon as she receives my letter via solicitor she should act swifty and pass it onto her legal team. My goods arrived 3 days later. Guessing I'm one of the lucky ones.

30 de mayo de 2011
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT BUY, AVOID THE WEBSITE

I placed an order for Fake Bake kit on 26/04/2011 for a wedding that i was attending. I received email from company stating 'that once they received the item, they would ship out to me'. I checked the order online and confirmed that they was awaiting stock and would send out to me straight away once in. As the wedding was on 07/05/2011 and i still hadn't received by the 5th i sent email.

Received email back with the usual jargon, saying 'Fake Bake also have no stock, but item has now been received and if i still want my order they will ship out straight away! I cancelled the order on the 5th May and it confirmed that i would receive refund in 3-5 working day. I have still not received the refund or the item and keep getting emails saying 'they are doing there best to get item out'. I have replied but i get no response from her.

It is my understanding that they are not suppose to take funds until item is dispatched. Which is clearer not the case for this company! I will be raising a crime report and contact trading standards, as i am shocked that this company is still doing business and getting away with it.

24 de mayo de 2011
Opinión espontánea
Valorada con 1 estrellas sobre 5

Still nothing dont buy form them!!!!!!!

Ordered my item On :22/03/2011 I purchased Xen Tan from them for the value of £34.77 its now the 24/05/2011 and still haven't received my goods only had one response saying would I like a refund or the items sent out straight away I said either but wanted it done by the end of the week that was 2 weeks ago still no goods and no replay!!

Have contacted trading standers and the Cardiff police so hopefully something will now be done.

Don't buy anything form this company!!!!!!!!!!!!!!!!!!!!!!!!

24 de mayo de 2011
Opinión espontánea
Valorada con 1 estrellas sobre 5

Still chasing a refund months after cancelling the order

I placed 2 orders October 2010 , when it was clear i was not going to receive them a few weeks later I cancelled the order. I did not receive the cancellation notice as detailed in their refund policy and when i chased the refund I received a lot of email from them saying they would send the goods/didnt understand why i had not received etc.. The same then happened when I eventually asked for a refund. This went on for weeks until eventually in Feb 2011 I contacted trading standards and sent them a recorded delivery letter. Nothing has happened as yet and they still continue to ignore my emails .... but I will keep on trying .....

22 de mayo de 2011
Opinión espontánea
Valorada con 1 estrellas sobre 5

total fraud site

I ordered goods a couple of weeks ago still never received them. Have tried to phone on numerous occasions comes up no number exists.
Don't reply to my e-mails. Have now passed on to my credit card company to try and retrieve the money back hopefully.
How does this company get away with it? it is stealing.
Total fraud web site.

14 de mayo de 2011
Opinión espontánea

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