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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered via their Amazon site. Both times was advised the item was in stock, albeit at a good price. The delivery was by the following Wednesday (ordered the previous Friday). These were... Ver más

Valorada con 1 estrellas sobre 5

I have just received my goods, I have been mugged, a total rip off and joke, no way are these stiffeners, so thin they give no protection, obviously they have become very greedy... I will enforce... Ver más

Valorada con 1 estrellas sobre 5

Very poor quality mailers... soft thin card... and the corners of your record will stick out of the corners of mailer... Would not protect your record in post... Wouldn't except return unless I paid f... Ver más

Valorada con 1 estrellas sobre 5

False statements and incorrect information. It seems you don't know what you have in stock, advise you've sent goods you don't have then follow up with lame excuses. Really poor. I pity anyone who o... Ver más

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1,7

Muy malo

TrustScore: 1.5 sobre 5

55 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,7

Todas las opiniones

(55)

7 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I have ordered from this company over…

I have ordered from this company over twenty times, and NEVER had any problem at all. This time, one box from my order was misplaced by the courier. When I emailed Sounds Wholesale about this, they immediately sent a replacement, which arrived the next day.

When the original finally arrived, they refused to accept full payment for it, although I would have been happy to pay, as I will use it eventually.

Excellent service. Thank you.

20 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Have bought 450 guage vinyl sleeves 3…

Have bought 450 guage vinyl sleeves 3 times and every purchase has been a great experience. Well packaged and prompt delivery. I would definitely recommend and would use them again without hesitation.

28 de junio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is a dishonest company who claim…

This is a dishonest company who claim to be imminently shipping goods that do not arrive.

Ordering from this company is a complete waste of time and money.

If I do not receive a prompt refund I shall report the matter as fraud.

See the many other negative reviews and beware.

AVOID AVOID AVOID.

28 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have been a customer of…

I have been a customer of Soundswholesale for a few years. They have been fine until my last order. Order placed 6th of November, never arrived as of12.17pm, 15th November. Tried to ring and their phone number is just busy all day. When the phone rings, no one answers. How is that? Obviously they are dodging customer calls. E-mailed Matt Priest and no reply. Opened a PayPal case but that is also taking days to resolve. All together, I ended up having to source my packaging from another supplier and fingers crossed they have better service than Sounds Wholesale. Awful customer experience, I do not believe the items were ever posted. They blatantly lie and promise items will be delivered within 24hours on their site. And even with covid, etc, doesnt stop someone from reassuring a customer, but nope, I suppose they just dont value their customers. DON’T BUY FROM SOUNDSWHOLESALE! TERRIBLE service!!!

15 de noviembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

bought a cabinet via eBay

bought a cabinet via eBay, it did not turn up on the given day, I asked for and got a refund, but it came with a sarcastic comment attached, I should have checked on here before placing an order with this lot.

21 de abril de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

no delivery

no delivery, promised , then turns up late with less stock, get accused of incorrect info, second order promised, then again does not come. bad.

18 de diciembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Damaged and bad customer service

I bought off this company on ebay

I orderd some plastic Cd cases and some of the cases were broken and I almost cut myself on a broken part.

I messaged the seller to inform them and asked for replacements, but before you know it they had refunded me a pound although i never asked for a refund... I wanted a replacement. I orderd 25 cases and can only use 22...i bought 25...because funny enough I need to use 25! They then went on to say they had to part refund to claim off royal mail (makes me wonder if they'll claim for the whole £8 or just the £1 of damages)
Matt was really rude and the last message I received from them was "i refunded you what YOU had damaged" ..... Absolutely disgusting . I work in customer service and would never talk to anyone who spent money with me like that, but after reading these reviews it doesn't look like he gives a toss.... Maybe he needs to look at a new career?

26 de octubre de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

Good seller!

Ordered 4 boxes of cardboard sleeves and everything went fine, no superfast shipment, but nowadays 2/3 weeks UK to Belgium ain't bad... And for this prices you can't expect this...

17 de septiembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

WORST CUSTOMER SERVICE EVER

Ordered 100 record mailers through ebay. Not delivered. Contacted them. First they said they had been delivered. Next said wrong address. Said they would redeliver. No item turned up. We contacted them again & they said WE WERE TRYING TO SCAM THEM!!! Got a refund cos ebay decided in our favour otherwise I suspect we would have lost £50. AVOID

1 de junio de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

PROFITEERING OUT OF A CRISIS

Just bought off this company off eBay, I have been totally ripped off buying loo rolls. They have false advertised on eBay, I have reported the matter. I did not received the items I ordered, they tried to fob me off with a stupid reply. First order I made was not the loo rolls I ordered, second order I made was only half of what it should have been, second order was ordered before I received the first, yes, stupid mistake to make on my behalf.
It has cost me £49.00 for 24 tiny cheap and nasty little loo rolls that you can buy anywhere for under a £1 for four. Talk about profiteering out of a crisis. Please think twice before buying from this horrid company, you have been warned.

24 de marzo de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

DISMAL!

DISMAL!
Company has gone South.
Been dealing for years.
Last Order they sent faulty stuff
Collected it
Won't issue refund
USED TO BE OK - NOW BEST AVOIDED - NOT WORTH THE TROUBLE

16 de febrero de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible service, real shame

Really gone down the pan, used to be a great service but an absolute shambles now. "Next day delivery" turned into almost 2 weeks chasing and then having to cancel the order. Lost my business along with many others by the looks of it.

3 de diciembre de 2019
Opinión espontánea

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