South London Heating Limited Opiniones 

558
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Air conditioning installed. Workers completed task within stated timeframe. Friendly and helpful in every way. Respective of home environment. Clean and tidy. Recommend South London Heating with no h... Ver más

Valorada con 1 estrellas sobre 5

*EDIT: THIS COMPANY ASKED ME TO CHANGE MY REVIEW TO REMOVE THE NAMES OF THE STAFF* This company has shown its true colours recently and it really is terrible customer service. I’ve been a customer... Ver más

Valorada con 5 estrellas sobre 5

Engineer required for boiler leak. Arrived promptly within time scale given. Asked for details of problem. Laid down dust sheets and had shoe covers on. Explanation and shown what repair had been done... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had an engineer named George attended our property to replace a complete boiler unit. Done an absolutely wonderful job. Very professional. He left our home immaculate and gave us a full walk throug... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de instalación de gas
  2. también en la categoría
  3. Contratista de aire acondicionado
  4. Contratista de calefacción
  5. Ingeniero de gas
  6. Proveedor de sistemas de aire acondicionado
  7. Servicio técnico de calefacción y calderas

Escrito por la empresa

A name you can trust. We're your local heating specialist, an award winning heating company and we cover all aspects of central heating services, from full heating system upgrades and boiler replacements, to unvented cylinders, boiler installations and repairs. We’re proud to be one of only two heating companies in the UK to ever win the 'Which? Trusted Trader of the Year’ award! This coveted award highlights our company's ethos, our quality of work and excellent customer service. We love boilers and deliver premium boiler replacements and new boiler installations with exclusive guarantees. We are experts in boiler repairs, boiler services and Gas Certificates. We offer high standards of work at competitive pricing.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

558 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(558)

12 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Reliable and trustworthy service

I’ve relied on South London Heating for boiler servicing and repairs for several years and can’t recommend them highly enough. They provide a reliable and trustworthy service. Their technicians are knowledgeable and courteous and aim to resolve issues on the first visit whenever possible. They are very good about advising on the most cost effective way to address issues and I’ve found their charging practices to be extremely fair and transparent.

27 de marzo de 2024
Opinión espontánea
Logotipo de South London Heating Limited

Respuesta de South London Heating Limited

Hello,

Wow, thank you for such a glowing review! We are so grateful!

We really appreciate you taking the time to share your experience. It’s wonderful to hear that we were able to supply you with the excellent service that our company strives to provide!

Best Wishes,

South London Heating Team!

Valorada con 5 estrellas sobre 5

Prompt response to Boiler Service…

Prompt response to Boiler Service request, engineer arrived on time and completed the work in good time. Great customer service.

25 de marzo de 2024
Opinión espontánea
Logotipo de South London Heating Limited

Respuesta de South London Heating Limited

Hello,

Thank you so much for your 5 star review! We really appreciate it.

Excellent customer service is our top priority!

Best Wishes,

South London Heating Team!

Valorada con 5 estrellas sobre 5

Complex boiler fault

Our boiler fault was quite complex to diagnose. John did a great job, working out what the problem was, checking with the manufacturer, then fitting a new part.
The office staff, and all admin communications were friendly and efficient.

12 de marzo de 2024
Opinión espontánea
Logotipo de South London Heating Limited

Respuesta de South London Heating Limited

Hello,

Thank you so much for leaving a lovely positive 5 star review!

We all work really hard to ensure excellent customer service is provided at all stages!

Best Wishes

South London Heating Team!

Valorada con 5 estrellas sobre 5

Boiler installation

We needed a new boiler pretty quickly as ours was old and on its very last legs. The quote online on their website was a brilliant start as it gave us an immediate idea of the cost. We wanted to have a Vaillant boiler, so all was arranged in no time and after a chat and survey, the boiler was replaced in no time. The job done was good and neat. Really happy.

26 de febrero de 2024
Opinión espontánea
Logotipo de South London Heating Limited

Respuesta de South London Heating Limited

Hello,

Wow! We cant thank you enough for your lovely words!

We always try to make sure our valued customers receive the best possible customer service from our office staff and engineers.

We really appreciate such a positive 5 star review!

Best Wishes,

South London Heating Team!

Valorada con 5 estrellas sobre 5

Really excellent company

Really excellent company. They fitted my boiler and recently did the annual service. Very efficient and thorough and easy to deal with. Highly recommend.

12 de febrero de 2024
Opinión espontánea
Logotipo de South London Heating Limited

Respuesta de South London Heating Limited

Hello,

Thank you so much for your kind words! We really appreciate your positive feedback and 5 star review!

We look forward to working with you again!

Best Wishes,
South London Heating Team!

Valorada con 5 estrellas sobre 5

Great service - admin and engineers

Dealing with South London Heating is always a pleasure. They have now both installed a boiler for me a few years ago and this time replaced and repaired some radiators and did a flush. Their front of house admin are responsive and understanding, and the engineer who came out was efficient, courteous and friendly and very tidy. And I now have a spanky new radiator in my new bathroom that looks great and a toasty warm flat again.

26 de enero de 2024
Opinión espontánea
Logotipo de South London Heating Limited

Respuesta de South London Heating Limited

Hello,

We cant thank you enough for such a positive review!

We really appreciate your returning business and we're so pleased you're happy with the works!

Look forward to working with you again in the future.

Best Wishes,
South London Heating Team!

Valorada con 5 estrellas sobre 5

Prompt and thorough service

The engineer arrived promptly, as per appointment, carried out a thorough check and service and didn’t mind answering my various questions about what he was doing (I am a curious customer and many tradesmen do not like that :))

5 de febrero de 2024
Opinión espontánea
Logotipo de South London Heating Limited

Respuesta de South London Heating Limited

Hello,

Thank you so much for leaving a 5 star review!

We're always happy to answer any questions our customers may have, providing our customers with excellent service is our top priority!

Best Wishes,

South London Heating Team!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Very competent and tidy engineers. Highly recommended.

1 de febrero de 2024
Opinión espontánea
Logotipo de South London Heating Limited

Respuesta de South London Heating Limited

Hello,

Thank you so much for leaving a lovely review! We really appreciate it.

Best Wishes,
South London Heating Team!

Valorada con 5 estrellas sobre 5

South London Heating were amazing

South London Heating were amazing! We were having real issues with the hot water coming through to the shower and other taps so we needed a new boiler. Lucy K. was really helpful and managed to book us in really quickly for one to be fitted, and kept us updated throughout the process. George Lands was brilliant, a really hard worker, very diligent and made us feel really comfortable. We can't thank them enough!! They did a really thorough job from start to finish.

25 de enero de 2024
Opinión espontánea
Logotipo de South London Heating Limited

Respuesta de South London Heating Limited

Hello,

Wow, thank you so much for your amazing 5 star review!!

Our staff, both on and off site, work really hard to provide an excellent service and its great when this is recognised!

We're so pleased your happy with your brand new boiler and the installation!

Best Wishes,
South London Heating Team!

Valorada con 5 estrellas sobre 5

Great service

Prompt arrival, thorough work, good advice given.
I will use this engineer and company again.

18 de enero de 2024
Opinión espontánea
Logotipo de South London Heating Limited

Respuesta de South London Heating Limited

Hello,

Thank you for your 5 star review! We look forward to working with you again!

Best Wishes,
South London Heating Team!

Valorada con 5 estrellas sobre 5

Efficient and personable

The engineers that surveyed and then replaced my boiler were efficient, personable, explained clearly the issues with my previous unit and let me know all available options. 5 stars!

8 de enero de 2024
Opinión espontánea
Logotipo de South London Heating Limited

Respuesta de South London Heating Limited

Hello Poppy,

Thank you so much for your lovely 5 star review, we cant thank you enough for the wonderful feedback!

Best Wishes,
South London Heating Team!

Valorada con 5 estrellas sobre 5

Arrived on time.

Arrived on time.
Heating engineer friendly abb no d helpful

3 de enero de 2024
Opinión espontánea
Logotipo de South London Heating Limited

Respuesta de South London Heating Limited

Hello, thank you very much for your 5 star review! We really appreciate it!

Best Wishes,
South London Heating Team!

Valorada con 5 estrellas sobre 5

Great customer service and friendly…

Great customer service and friendly Service Techs.

20 de diciembre de 2023
Opinión espontánea
Logotipo de South London Heating Limited

Respuesta de South London Heating Limited

Hello,

We're really pleased you were happy with our service technician! We cant thank you enough for the positive feedback!

Best Wishes,
South London Heating Team!

Valorada con 5 estrellas sobre 5

Trustworthy, thorough, friendly professional

After the initial contact, Mark visited the property and pointed out my 15mm pipe leading to the old and faulty boiler.
This has never been noticed but was of utter importance because it meant that a 25kw boiler was the most powerful I could have. The pipework was also like picadilly circus.

A very detailed and clear quote was produced, adding things like new TRVs that were no longer working.
This was not a straightforward job, being on the second floor and a recent boiler installed incorrectly with the overflow pipe just sticking out of a large hole, dripping straight out into the garden below, along with the flu sticking out a gaping hole.

The installer, Louis was very professional and extremely thorough, working magic removing everything and setting up the new boiler with such care and devotion.

I have had thr boiler in for 3 days now, with absolutely no faults or problems.

Mark, the owner and he does with every single boiler instillation his company carry out. Now that is the pier de resistance for me.

I highly recommend this company.

2 de enero de 2024
Opinión espontánea
Logotipo de South London Heating Limited

Respuesta de South London Heating Limited

Hello,

Wow! Thank you for such a glowing review! Our team work really hard to ensure our customers are provided with the best possible service and we're so happy with this is recognised!

Thank you so much for taking the time to share your experience, we will be contacting you again next year for your annual boiler service.

Best Wishes,
South London Heating Team!

Valorada con 5 estrellas sobre 5

South London heating are very efficient…

South London heating are very efficient and helpful. The engineer completed my service very well and sorted out a minor leak. Would recommend.

8 de diciembre de 2023
Opinión espontánea
Logotipo de South London Heating Limited

Respuesta de South London Heating Limited

Hello,

Thank you for your wonderful review! We really appreciate the positive feedback, we will be contacting you again next year for your annual boiler service!

Best Wishes,
South London Heating Team!

Valorada con 5 estrellas sobre 5

New Vaillant boiler Installation

The engineer, Jamie, who installed our new boiler was excellent. Installation and power flush was done in one long day. All professionally done with minimum fuss. On the day, the remote controller we ordered had not arrived so they called, upgraded and fetched another at cost. However, he couldn't get the remote controlled bits to work despite a long time trying, but came back the next working morning to get it all sorted. Made sure all was in order and we understood the system and controls.

17 de noviembre de 2023
Opinión espontánea
Logotipo de South London Heating Limited

Respuesta de South London Heating Limited

Hello,

A big thank you from us here at South London Heating! We always try to go above and beyond for our valued customers.

We'll pass on your feedback to our engineer!

Best Wishes,
South London Heating Team!

Valorada con 5 estrellas sobre 5

Replacement boiler

I have just had my boiler replaced with South London Heating Limited - a fantastic experience from start to finish (both with engineers and office staff). Polite, courteous and punctual. Would highly recommend and shall definitely be using them for services and any further needs in the future. Many thanks!

24 de noviembre de 2023
Opinión espontánea
Logotipo de South London Heating Limited

Respuesta de South London Heating Limited

Hello,

Thank you for leaving such a lovely review, we really appreciate it! Our aftercare is just as important as the service we provide on site so its brilliant to hear you were pleased with our team on and off site, we'll certainly pass that on!

Best Wishes
South London Heating Team!

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