South London Heating Limited Opiniones 

559
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Engineer called to carry out annual boiler service. He arrived bang on time was friendly and helpful and answered the couple of questions I had about my central heating/thermostat. He carried out a t... Ver más

Valorada con 1 estrellas sobre 5

*EDIT: THIS COMPANY ASKED ME TO CHANGE MY REVIEW TO REMOVE THE NAMES OF THE STAFF* This company has shown its true colours recently and it really is terrible customer service. I’ve been a customer... Ver más

Valorada con 5 estrellas sobre 5

Engineer required for boiler leak. Arrived promptly within time scale given. Asked for details of problem. Laid down dust sheets and had shoe covers on. Explanation and shown what repair had been done... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had an engineer named George attended our property to replace a complete boiler unit. Done an absolutely wonderful job. Very professional. He left our home immaculate and gave us a full walk throug... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de instalación de gas
  2. también en la categoría
  3. Contratista de aire acondicionado
  4. Contratista de calefacción
  5. Ingeniero de gas
  6. Proveedor de sistemas de aire acondicionado
  7. Servicio técnico de calefacción y calderas

Escrito por la empresa

A name you can trust. We're your local heating specialist, an award winning heating company and we cover all aspects of central heating services, from full heating system upgrades and boiler replacements, to unvented cylinders, boiler installations and repairs. We’re proud to be one of only two heating companies in the UK to ever win the 'Which? Trusted Trader of the Year’ award! This coveted award highlights our company's ethos, our quality of work and excellent customer service. We love boilers and deliver premium boiler replacements and new boiler installations with exclusive guarantees. We are experts in boiler repairs, boiler services and Gas Certificates. We offer high standards of work at competitive pricing.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

559 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,4

Todas las opiniones

(559)

13 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Super professional, fast and high quality installers

South London Heating’s team of field engineers and in the office are awesome- from their speedy response to job quotes, to the quality of their work and commitment to doing a job well, through to the slick online invoice payment system, we’re really pleased we opted to use these guys as a local firm.
They recently completed a boiler replacement and heating system rebalance, and install of a new radiator and valve replacement. Jobs large and small; completed to an excellent finish by the team- with super fair and transparent pricing.
If you’re considering whether to go with a large, online boiler quote+fit service, but live in an area served by SLH, go SLH for sure.
They are all also really knowledgeable, and responsive. When our boiler failed first thing in the morning, I had a video call from the Director within 15 mins, 3 quote options generated within 30, and an appointment booked for the next working day within an hour. Thanks to Kerrie and the team!

12 de junio de 2023
Opinión espontánea
Logotipo de South London Heating Limited

Respuesta de South London Heating Limited

Hello BK,

Wow! What an amazing review! Thank you! It really means a lot. We are so pleased you were impressed with our team and its wonderful to hear we were able to provide you with the excellent service we strive to supply!

You'll be hearing from us next year for your annual boiler service!

Best Wishes,
South London Heating Team!

Valorada con 5 estrellas sobre 5

All appointments and agreed start dates…

All appointments and agreed start dates were adhered to. The work was also done sooner than expected which was great. Excellent service and communication from the office team really helped with being assured when a problem arose, which was sorted very quickly.

6 de junio de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

After meeting Mark the MD who came to our property he advised to the most suitable boiler for my being blind as all the other quotes we'd had were by email only with no personal touch it was refreshing to sit with someone and discuss what would be most practical as a lot of the new boilers would be unsuitable for a bind person to operate engineers turned up promptly carried out the work had the old boiler taken out and new boiler installed and running in just over three hours after installation Mark has been back to our property to explain the new boiler and check the work was carried out to the highest degree we would thoroughly recommend South London Heating on price and courtesy

31 de mayo de 2023
Opinión espontánea
Logotipo de South London Heating Limited

Respuesta de South London Heating Limited

Hello,

Wow! Thank you so much for such a positive review! We're so grateful.

We always take the time to ensure our customers fully understand the products they are purchasing and are always happy to provide extra assistance!

Best Wishes,

South London Heating Team

Valorada con 5 estrellas sobre 5

An honest and proficient response…

An honest and proficient response to a boiler/central heating problem which was undertaken promptly for a reasonable price. We would happily use them again.

30 de mayo de 2023
Opinión espontánea
Logotipo de South London Heating Limited

Respuesta de South London Heating Limited

Hello Gordon,

Thank you so much! We are so pleased to read that our efficient service will generate repeat business, we cant thank you enough!

Best Wishes,

South London Heating Team

Valorada con 5 estrellas sobre 5

Great service

Easy payment, good communication, friendly service.

24 de abril de 2023
Opinión espontánea
Logotipo de South London Heating Limited

Respuesta de South London Heating Limited

Hello Rowan,

Thanks so much for taking the time to leave a 5 star review! We really appreciate your feedback!

Best Wishes,

South London Heating Team

Valorada con 5 estrellas sobre 5

Excellent Boiler service

Courteous engineer. Thorough in the work checking for everything. Changed a fuse to be the right rating. Excellent administration as well.

17 de mayo de 2023
Opinión espontánea
Logotipo de South London Heating Limited

Respuesta de South London Heating Limited

Hello Mrs Davies,

Thank you so much for your wonderful review about our staff, that's very kind of you!

Best Wishes
South London Heating Team!

Valorada con 5 estrellas sobre 5

South London Heating installed my new…

South London Heating installed my new boiler just over a year ago, and recently gave it its annual service. The boiler has been faultless from day one, and still is, and they serviced it quickly, efficiently, when they said they would. My experience is that this firm does exactly what they say they will do, on time, for the price quoted.

16 de mayo de 2023
Opinión espontánea
Logotipo de South London Heating Limited

Respuesta de South London Heating Limited

Hello Ben,

Wow, thank you for leaving such positive feedback! We cant thank you enough! We will be contacting you again next year for your annual boiler service.

Best Wishes
South London Heating Team!

Valorada con 5 estrellas sobre 5

Replaced/ fitted a new boiler

Replaced/ fitted a new boiler , from the beginning the customer service was excellent my questions were quickly answered , on day of installation the engineer was polite, on time and tidy. And they also come back a few days later to ensure everything is ok, highly recommended.

24 de abril de 2023
Opinión espontánea
Logotipo de South London Heating Limited

Respuesta de South London Heating Limited

Hello,

We cant thank you enough for your positive review, we always strive to provide excellent customer service and really appreciate it when this is recognised! You'll be hearing from us next year for your annual boiler service!

Best Wishes,

South London Heating Team!

Valorada con 5 estrellas sobre 5

Very happy with the service

Very happy with the service. I will use them again. Professional, polite, knowledgeable, on time.

5 de mayo de 2023
Opinión espontánea
Logotipo de South London Heating Limited

Respuesta de South London Heating Limited

Hello Eva,

We really appreciate you taking the time to leave a lovely review, thanks very much!

Best Wishes,

South London Heating Team!

Valorada con 5 estrellas sobre 5

Great service

Great communication, good price, and the engineer was polite and knowledgable.

25 de abril de 2023
Opinión espontánea
Logotipo de South London Heating Limited

Respuesta de South London Heating Limited

Hello Richard,

Thanks so much for taking the time to share your feedback, we look forward to working with you again in the future!

Best Wishes,

South London Heating Team!

Valorada con 5 estrellas sobre 5

A good job very well done!

I needed two radiators replaced in our flat… I called South London Heating Ltd and found that the whole process from my initial call, to the assessment visit next day and radiator replacement 4 days later, was easy, reassuring and very impressive. All the staff on the phone and in person on site were polite, helpful, reliable and very professional. The fitter did a really good job efficiently and cleared up thoroughly at the end.
I would recommend South London Heating without any hesitation!

25 de abril de 2023
Opinión espontánea
Logotipo de South London Heating Limited

Respuesta de South London Heating Limited

Hello Maria,

Thank you, we really appreciate your positive feedback! Should you have any questions or need our services again, please don't hesitate to contact us as we're always here to help!

Best wishes.
South London Heating Team

Valorada con 5 estrellas sobre 5

Appointment for annual service followed…

Appointment for annual service followed a reminder , and then a booking was made within days that suited us. The engineer arrived on time, explained what he needed to do, and answered other queries we had after the service was carried out. We have been with this firm for nearly 10 years now, and have always been pleased with their work. I would recommend them to anyone needing central heating work done.

3 de abril de 2023
Opinión espontánea
Logotipo de South London Heating Limited

Respuesta de South London Heating Limited

Hello Kevin,

Many thanks for your kind words, we always strive to provide the best customer service possible and we're always delighted when this is recognized by our customers.

Best wishes from us all at South London Heating.

Valorada con 5 estrellas sobre 5

new boiler installation

Great, as usual. We get an annual boiler service from South London Heating and chose them for our new boiler. Reasonable price, very quick installation and courteous team. Very happy with everything.

12 de abril de 2023
Opinión espontánea
Logotipo de South London Heating Limited

Respuesta de South London Heating Limited

Hello,

Thank you for feedback! At South London Heating we like to make things as easy as possible for our valued customers. You’ll be hearing from us again next year for your annual boiler service reminder!

Kind Regards

South London Heating Team

Valorada con 5 estrellas sobre 5

Excellent

Excellent, professional service. Would highly recommend

17 de abril de 2023
Opinión espontánea
Logotipo de South London Heating Limited

Respuesta de South London Heating Limited

Hi James,

Thank you very much for leaving a 5 star review! We really appreciate your feedback!

Best Wishes,

South London Heating Team!

Valorada con 5 estrellas sobre 5

Annual boiler service

Our annual boiler service was carried out by a really polite and helpful engineer, he took the time to answer the questions we had regarding the boiler and radiators and gave us some helpful tips too

11 de abril de 2023
Opinión espontánea
Logotipo de South London Heating Limited

Respuesta de South London Heating Limited

Hello JR,

We cant thank you enough for your kind words! We really appreciate your feedback and we'll pass this on to our engineer!

Best Wishes,

South London Heating Team!

Valorada con 5 estrellas sobre 5

Exceptionally polite

Exceptionally polite, tidy and efficient engineers.

4 de abril de 2023
Opinión espontánea
Logotipo de South London Heating Limited

Respuesta de South London Heating Limited

Hi Tim,

Thank you so much for your 5 star review! We really appreciate it!

Best Wishes,
South London Heating Team!

Valorada con 5 estrellas sobre 5

Professional

Everything about South London Heating was excellent. The office staff were helpful and efficient. The boiler was installed within a week of my first call to them. The chaps were considerate and professional. Boiler is working well and was installed neatly. Very very professional throughout.

1 de marzo de 2023
Opinión espontánea
Logotipo de South London Heating Limited

Respuesta de South London Heating Limited

Hello Kate,

Thank you so much for your lovely words! We are so pleased you are happy with the installation and our team.

We'll be contacting you in a years time for your annual boiler service!

Best Wishes,
South London Heating Team!

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