Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I’ve never had an issue with SPIERS GUMLEY, any interaction I have had with them has been promptly dealt with. All my contacts with them have been through Carri and I have always found her to be effic... Ver más

Valorada con 5 estrellas sobre 5

I recently contacted my property manager Susie regarding cladding remediation works. She took the time to provide a very detailed response for me, which I am sure she must have given to other owners.... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Since Allan taken over our property, things improved with easy communication, prompt response and action (where possible) not easy with so many to try and get agreement from. I really hope keeps up.... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Terrible company. Issues never get dealt with despite repeated emails, unble to manage the development over what should be simple things to control. They don't come out to inspect the development in... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de administración de propiedades
  2. Asesor inmobiliario
  3. Inspector de bienes raíces comerciales

Escrito por la empresa

Speirs Gumley are Residential and Commercial Property Management Specialists with our Head Office based in Glasgow. Our modern approach is balanced with the traditional values we have forged from over 195 years of experience in the property industry. We invest in innovative technology to deliver outstanding service without losing sight of our core values. Please call 0141 332 9225 for more information.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

158 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 88% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,0

Todas las opiniones

(158)

87 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Property Manager Bruce McKerrow replied…

Property Manager Bruce McKerrow replied within a few das of my email concerning a prowler and asking to let all the residences know. He said he would look into costing fro cameras on the building and run it past owners.
Also he asked owners who are non-resident to pass on information to their tenants.

25 de junio de 2025
Logotipo de Speirs Gumley

Respuesta de Speirs Gumley

Hi Alison,

Thanks so much for taking the time to leave a review, we're delighted to hear you're happy with the service you've received from your property manager Bruce. We'll pass your comments to Bruce, he'll be very glad to hear them!

Kind Regards,

Speirs Gumley

Valorada con 5 estrellas sobre 5

Speirs Gumley staff are all very…

Speirs Gumley staff are all very friendly and helpful when I’ve had to contact them. Very quick to respond. If you get to speak to Abbi it’s the easiest experience, was very keen to help.

24 de junio de 2025
Logotipo de Speirs Gumley

Respuesta de Speirs Gumley

Hi Caitlin,

Thanks so much for taking the time to leave a review and for your kind words about Abbi and the rest of our team. We'll make sure these are shared with the team.

Kind Regards,

Speirs Gumley

Valorada con 5 estrellas sobre 5

Prompt satisfactory resolution.

Speirs Gumley's property inspector promptly arranged a discussion with myself which achieved a satisfactory resolution of my concern.

24 de junio de 2025
Logotipo de Speirs Gumley

Respuesta de Speirs Gumley

Hi Charles,

Thanks so much for taking the time to leave a review, we're delighted to hear you're happy with the service you've received from your Property Manager.

Kind Regards,

Speirs Gumley

Valorada con 4 estrellas sobre 5

Allan Lavery Property Manager very…

Allan Lavery Property Manager very professional- Great Communication - Takes time to listen -Cares about results.

23 de junio de 2025
Logotipo de Speirs Gumley

Respuesta de Speirs Gumley

Hi Rod,

Thanks so much for taking the time to leave a review and for your kind words about Allan. We'll make sure these are passed on to Allan.

Kind Regards,

Speirs Gumley

Valorada con 5 estrellas sobre 5

Good clear communications and…

Good clear communications and responsive to queries. Very happy to have had Speirs Gumley as our trusted factors during our period as property owners in Glasgow.

18 de junio de 2025
Logotipo de Speirs Gumley

Respuesta de Speirs Gumley

Hi David,

Thanks so much for taking the time to leave a review, we're delighted to hear you're happy with the service you've received from our Team.

Kind Regards,

Speirs Gumley

Valorada con 5 estrellas sobre 5

Professional service

We deal directly with Allan Lavery for all issues relating to our property. Allan is professional, knowledgeable and efficient. We have faith in his opinions and recommendations. We are also impressed with Accounts and the communication relating to payments and costs etc.
Any concerns and issues tend to be dealt with quickly and without the need for ongoing upset.

21 de junio de 2025
Logotipo de Speirs Gumley

Respuesta de Speirs Gumley

Good Morning,

Thanks so much for taking the time to leave this thoughtful review. We're delighted to hear that your experience with Allan has been such a positive one.

We're also pleased that our Accounts team and communication around payments have met your expectations — clear, prompt communication is a priority for us.

We'll pass your comments on to Allan and our Accounts Team who'll be so glad to receive them.

Best Regards,

Speirs Gumley

Valorada con 5 estrellas sobre 5

Lynne responds very promptly any time I…

Lynne responds very promptly any time I contact her. She is always positive and helpful.

17 de junio de 2025
Logotipo de Speirs Gumley

Respuesta de Speirs Gumley

Good Morning,

Thank you for taking the time to leave this review, we're so glad to hear you've received great service from Lynne. We'll pass your comments to Lynne who'll be delighted to hear them.

Best Regards

Speirs Gumley

Valorada con 5 estrellas sobre 5

Bruce McKerrow

Bruce McKerrow, our new S&G property officer, in Scapa Way block of flats in Stepps, is the most effective and conscientious officer we have worked with.

18 de abril de 2025
Opinión espontánea
Logotipo de Speirs Gumley

Respuesta de Speirs Gumley

Hi Richard,

Thanks so much for taking the time to leave a review, we've shared your words with Bruce and his line manager, they're very much appreciated.

Best wishes,

Speirs Gumley

Valorada con 1 estrellas sobre 5

*****PLEASE PLEASE AVOID*****

This company was in charge of maintaining our local area, costing around £10 per month.
The overall maintenance in my 8 years, was to a 'reasonable standard', but the hidden" invoice charges " on the statements are very vague, with large sums being deducted.
When questioning Speirs Gumley, what EXACTLY these charges cover, ( as i think it's reasonable for an explanation as its my money they are using, but they totally sidestepped giving any answer)
A learning curve for me and hopefully others is, when Buying / Renting a property is do your homework, as it can be stressful enough at times, but being tied by ' terms and conditions ' by a property management company that clearly does not have good reviews just adds to the stress, and with their rudeness, bullying, uncaring attitude does not help matters.
Me ...Well I've learned a valuable lesson, and an expensive one which I will NEVER repeat again, ....and that lesson is I will never have anyone tie me down to unreasonable ' terms and conditions' like this outfit did.
I honestly can't understand why so many companies in the United Kingdom get away with draining money from citizens without being properly investigated.
If you ever get involved with this company, chances are you will be weighed down by unreasonable ' Terms and Conditions '. PLEASE PLEASE AVOID.
As for the amount of 4/5* reviews popping up in a short space of time, i find this HIGHLY suspicious, and would not take them seriously if your considering using this lot !!, oh and when they are backed into a corner, by a review they know there in the wrong, they simply brush it aside by replying with a load of drivel " we are sorry youre experience blah blah blah "

13 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

S&G scam artists

Recently bought and moved into my home start of may 2024, so far I have received invoices for works done from before we moved in and invoices for works that have not been carried out varying from £75 to £150 . when I reached out to them to tell them I was not paying the fees as the work was not done I was met with a rude and disrespectful email, as well a threatened with lawyers. To make matters worse this was not brought to my attention once that I would be required to pay for maintenance of the estate, horrible company should be shut down for good.

9 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could put no stars I would!!

If I could put no stars I would!!

They are everything and worse than the worst reviews you've seen here, they are thieves especially on larger developments because they can hide behind the cost looking a lot less due to the division in cost amongst all the apartments. They overcharge on anything they can get away with. Avoid if you can!!!

12 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Thieves Without Masks!!

Every time they send us a bill for ‘property management’ it makes me feel physically sick! First of all, they insist on a float payment - £100 which sits in their account - that you only get back if/when you sell your house. Except this isn’t really true because this money is allegedly used to cover legal fees to change the names on the paperwork to whoever buys your house. That’s if they don’t go bust or get bought over or you just forget in 40 years time.

Additionally, I, along with most other residents do not directly benefit from the services they apparently provide. There is maybe 2 areas of grass they cut and a small play park which I have never laid eyes on they charge us for to repair and maintain.

This month, they are charging the resident a share of a £10,000 bill to replace 22 fence posts and dispose of a bit of a dirt.

When will this almost criminal behaviour stop?! The residents need to get together and put a stop to these companies immediately. If they made sure my bins were put out and washed every week I would happily pay it but a bit of grass cutting and someone popping their head round a corner to see if a play park is still intact constitutes tens of thousands of pounds every year…????? Disgusting! Sickening! And in a time when we are struggling to pay bills and put food on the table to have to fork out for this scam behaviour…abhorrent!

A horrible, mickey mouse, thieves without masks of a company and should be avoided at all costs!!!!

1 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

This Company is a nightmare to deal…

This Company is a nightmare to deal with. Unfortunately, they are the factor of our estate and instead of getting the usual three quotes for work to be carried out, they TELL US what contractor they are using, no matter what cost it is to the estate residents.
I have asked THREE times for transparent quotes stating the number of materials to be used, and to be quite honest they try to fob me off at each turn, sending me half-hearted non-transparent estimates I am looking into Companies House and they seem to have various business interests intertwined.
Honesty integrity and transparency should be mandatory for all businesses.

24 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Speirs Gumley are the most incompetent company

Speirs Gumley are quite possibly the most incompetent company I have ever dealt with. They charge through the teeth for managing the property and then fail to do so, not including commissions they are paid through insurance products.
We have issues with our property, namely the roof, and they simply don't care, it has been ongoing for years and they are yet to resolve it. They take days to respond to any emails and when they do they just repeat the same nonsense.

30 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Dreadful..

Dreadful... We pay £90 a month each for this company to manage our block of flats and they are nothing short of useless. Latest issue is that I reported water ingress in September, was away for a period of time and it wasn't until 1st December they managed to get a temporary repair done. We've been asking for a permanent repair for years. They have no accountability and quite frankly dont care if water is pouring through the roof of a property they are paid a huge amount to manage.

1 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Spiers Gumley-generous with other peoples money

Last year the caretaker was given not only a considerable raise but also a bonus. This year? Another 9% raise.

CM (name abbreviated) has a history of being very generous with other peoples (those paying the service charge) money, but not her own. How about she take a pay cut to fund this? We are already paying more money to maintain the flats each month than we pay the council to maintain the whole of Glasgow including adult and social care, etc and they want to give excessive pay increases to their staff.

CM how about at a time when mortgage costs are very high you stop at the bonus and large pay increase last year.

14 de julio de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

crooks....

had a private flat for less than a year and a half,repeated bills for repairs of water ingress,NEVER fixed properly....now asking for a minimum upfront payment of £10000, to fix £600.000 to a £1,000.000 of damage they have not repaired since 2015...whistle ya crooks...lawyers are on it

10 de febrero de 2023
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más