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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The fabric material is amazing and makes the body look super sculpted. The delivery was super fast too!!

Valorada con 4 estrellas sobre 5

***update*** Customer service reached out to me via email shortly after I posted the below feedback to offer assistance. They then provided me with 2 new shipping info links for the missing items... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I only received half of my order. I have called the customer service but got no replied yet. I was planning to buy much more but since i read the bad reviews, i tried to buy some just to prove it an... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Awful service! Place an order and received only half of it without the tracking number. Then after sending several email, asking them to send me the last, they wrote me back to ask me to provi... Ver más

La empresa ha respondido

Información sobre la empresa


Información de contacto

3,6

Medio

TrustScore: 3.5 sobre 5

22 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,6

Todas las opiniones

(22)

2 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 1 estrellas sobre 5

Abysmal customer service

Abysmal customer service - dont even bother trying to return something, they have a vague policy and will avoid as much as possible offering any returns of resolutions despite wanting to seem helpful. Worst online retailer customer service I've ever had

15 de agosto de 2025
Opinión espontánea
Logotipo de Spiceposh

Respuesta de Spiceposh

Hey there,

Thank you for sharing your feedback — we truly appreciate it, as it helps us learn and grow.

We’re sorry to hear about your experience and regret that it didn’t meet your expectations. We always strive to provide clear communication and fair policies for all our customers. As stated in our policy, items marked as final sale are not eligible for return or exchange.

If there’s anything else we can assist you with, please don’t hesitate to reach out. We’re here to help however we can within our guidelines.

Best regards,
Spiceposh Team

Valorada con 5 estrellas sobre 5

I only received half of my order

I only received half of my order. I have called the customer service but got no replied yet. I was planning to buy much more but since i read the bad reviews, i tried to buy some just to prove it and they were right. I spent almost 100 euro and only received half of them it's really hurful.

*UPDATE*: they proceed my case and i just recieved the rest of the packages. Thank you so much spiceposh. I would order some more soon.

9 de julio de 2025
Opinión espontánea
Logotipo de Spiceposh

Respuesta de Spiceposh

Hey there,

Thank you for your message. We understand your concerns and truly value your feedback. However, we’d like to clarify that we did communicate with you in a timely manner and provided you with the tracking information for your order.

According to our records, the issue was resolved, and we did our best to assist you throughout the process. Our goal has always been—and continues to be—making sure our customers are satisfied and supported.

If there's anything else we can do for you, please don't hesitate to reach out.

Thank you again for your time and understanding.

Best regards,
Spiceposh Team

Valorada con 4 estrellas sobre 5

Optimum Service

Within 24-hrs I received an update and my package-order. After previously expressing my initial concerns. Spiceposh went above and beyond to rectify the mishap. I’m pleased with the outcome although, this experience has been a long journey this company made due on their promise and I respect that.

8 de mayo de 2025
Opinión espontánea
Logotipo de Spiceposh

Respuesta de Spiceposh

We are very sorry for the inconvenience and frustration caused by the delivery experience and the delay in our communication. Your concerns are completely valid, and we truly regret how things unfolded.

Please rest assured that we have already sent out a new package containing the two shirts as promised. The tracking details were emailed to you earlier—please check your inbox (and spam/junk folder just in case) for that message.

If you have any further questions or need assistance with tracking, we are here to help and will make sure you receive what you are owed.

Thank you for your patience, and again, we sincerely apologize for the trouble this has caused.

Warm regards,
Spiceposh team

Valorada con 1 estrellas sobre 5

Awful service

Awful service!

Place an order and received only half of it without the tracking number. Then after sending several email, asking them to send me the last, they wrote me back to ask me to provide an alternative address.

Then they sent an order but apparently shipment “got stuck” and they had to cancel the order.

Up to this day after 5 months I still don’t have my full order.

26 de mayo de 2025
Opinión espontánea
Logotipo de Spiceposh

Respuesta de Spiceposh

Thank you for bringing this to our attention, and please accept our sincerest apologies for the ongoing inconvenience you've experienced.

We completely understand your frustration — receiving only part of your order, followed by delayed and unclear communication, is absolutely not the level of service we aim to provide.

I want to personally assure you that we are taking this matter seriously. The situation you described — including the shipment delays, the request for an alternative address, and the eventual cancellation of the replacement order — is far from acceptable. We're currently reviewing the full history of your order to identify what went wrong and how we can prevent similar issues in the future.

Valorada con 1 estrellas sobre 5

"Absolutely unacceptable

"Absolutely unacceptable! I placed an order over a week ago, and after the payment was confirmed, the status of my order still shows as 'unfulfilled'. The complete lack of respect and transparency towards customers is evident, especially when the only response I received was about a 'CPF mismatch', which I promptly corrected and re-sent. There is no excuse for such delays, nor for the complete lack of clear and effective communication from the company. This feels more like a scam than a simple logistical error. If this issue is not resolved immediately, I will take all necessary legal actions, including filing disputes with my credit card provider and consumer protection agencies. It is shameful that companies like this still exist in the market

28 de abril de 2025
Opinión espontánea
Logotipo de Spiceposh

Respuesta de Spiceposh

Hi André,

We’re sorry to hear about the inconvenience you've experienced, and we truly appreciate your patience.

We want to let you know that your package has already been shipped, and we’ve also sent you an email with all the necessary tracking information. If you haven’t seen it yet, please check your inbox or spam folder just in case.

Our goal is always to provide the best possible experience for our customers, and we’re grateful for your continued support.

If you have any further questions or need assistance, please don’t hesitate to reach out.

Best,
Spiceposh Team

Valorada con 4 estrellas sobre 5

Late shipping & Terrible Customer Service

I ordered a swimsuit on the second of April and it has not even been shipped yet. I was in contact with their customer service at the 10 business day mark (which is the expected delivery date) and they said that it hadn’t even been shipped yet. Since then I have written to them several times asking for an expected shipping date and have heard nothing from them. Is this website a scam?

UPDATE; They promptly sent tracking codes for my items after I posted this. They also sent a free tank top to apologize which was a nice gesture.

31 de marzo de 2025
Opinión espontánea
Logotipo de Spiceposh

Respuesta de Spiceposh

Hi Simon,

Thank you for reaching out to us regarding your order.

We sincerely apologize for the delay and any inconvenience this has caused. We are currently working closely with the carrier to resolve the issue, as it has affected several other orders as well.

We have emailed you with the tracking info

As a token of our appreciation for your patience and understanding, we’d love to send you a complimentary tank top. We hope this small gesture helps make up for the inconvenience.

Please let us know your preferred size and shipping address, and we’ll get it sent out right away.

Thank you again for your support!

Valorada con 1 estrellas sobre 5

Ordered almost 100€ of clothing for…

Ordered almost 100€ of clothing for only receiving half the order.

Just contacted their customer service, from the comments I read here it seems like I have been fooled.

Will be warning everyone about their website and fraudulent methods.

18 de junio de 2024
Opinión espontánea
Logotipo de Spiceposh

Respuesta de Spiceposh

Dear Customer,

We understand how frustrating this might be, and we truly apologize for any inconvenience. Our records indicate that your package was delivered, but we know that sometimes deliveries don’t always go as expected.

Please let us know if you received the package, and we’ll do our best to assist you.

Best,
Spiceposh Team

Valorada con 1 estrellas sobre 5

Appalling service

Appalling service, avoid!

After reaching out to their customer service and asking them about the return procedure as the tank top is too small I have not received a response. I emailed them on the 29th of April, the day after I received my order and haven’t received a response to this day - 23/5/2024.

Appalling service!

23 de mayo de 2024
Opinión espontánea
Logotipo de Spiceposh

Respuesta de Spiceposh

Dear customer,

I’m very sorry for the lack of response regarding your return request. We truly value our customers, and I understand how frustrating this must be.

In our end it shows we have emailed you.

If you need any further help please email us at
info@spiceposh.com

Best,
Spiceposh Team

Valorada con 5 estrellas sobre 5

CUTE TANK TOPS

Hello, I bought few tank tops from Spiceposh the quality was good!! Every time I were them I get so many compliments !!

25 de febrero de 2024
Opinión espontánea
Logotipo de Spiceposh

Respuesta de Spiceposh

Dear Customer,

Thank you for sharing your experience! We're so happy to hear that you love your Spiceposh tank tops.

Best,
Spiceposh Team

Valorada con 1 estrellas sobre 5

I have made an order on November 14 and…

I have made an order on November 14 and I still have not received an item. I have contacted SPICEPOSH via the hotmail email account provided by the company TWO times and no response. They have charged me and do not deliver full items, no response. Be careful when buying here.

13 de febrero de 2024
Opinión espontánea
Logotipo de Spiceposh

Respuesta de Spiceposh

Dear Customer,

We sincerely apologize for any inconvenience you’ve experienced. According to our records, your package was marked as delivered. Could you please confirm if you have received it?

We appreciate your time and look forward to your response so we can assist you further if needed.

Best,
Spiceposh Team

Valorada con 5 estrellas sobre 5

Cute Tank Tops

I bought few tank tops and they fit so well😍

25 de enero de 2024
Opinión espontánea
Logotipo de Spiceposh

Respuesta de Spiceposh

Dear Customer,

Thank you for your feedback! We're so happy to hear that you love our tank tops.

Best,
Spiceposh Team

Valorada con 4 estrellas sobre 5

Customer service responsiveness could use improvement

***update***

Customer service reached out to me via email shortly after I posted the below feedback to offer assistance. They then provided me with 2 new shipping info links for the missing items, it seems like they either were very delayed due to customs or the merchant sent them pretty late. They did arrive in the end, so thank you for the fix! I do recommend ordering one size up for men‘s fit but in general, nice stuff.

This store is a gamble. Either you’re lucky and your order arrives or you’re unlucky like me and half the articles are missing. The merchant NEVER replies to any means of communication. I’ve been trying through multiple platforms for over a month, and nothing. It’s a shame because they have cute stuff according to their instagram at least

17 de diciembre de 2023
Opinión espontánea
Logotipo de Spiceposh

Respuesta de Spiceposh

Dear Customer,

Thank you for sharing your experience! We sincerely apologize for the initial frustration with your order and lack of communication. We’re glad our customer service team was able to assist and provide updated tracking information. Your feedback on sizing and shipping delays is valuable, and we’ll work on improving transparency and responsiveness. We truly appreciate your patience and are happy to hear you’re enjoying the products in the end!

If you need any further help please email as at
info@spiceposh.com

Best,
Spiceposh Team

Valorada con 1 estrellas sobre 5

UNRELIABLE/SCAM

I placed my order 2 months ago. Never received my orders!! I reached out twice to try and resolve this issue and still no response even though its been over 1 month since I've contacted and 2 months since I ordered.

11 de enero de 2024
Opinión espontánea
Logotipo de Spiceposh

Respuesta de Spiceposh

Dear Customer,

We are incredibly sorry to hear about your experience, and we understand your frustration. This is not the level of service we aim to provide. We sincerely apologize for the delays and lack of communication. The package was delivered. We truly appreciate your feedback and will do everything we can to make this right."

If you need any further help please email us at info@spiceposh.com


Best,
Spiceposh Team

Valorada con 1 estrellas sobre 5

NO CONFIRMATION TEXT/EMAIL.

Made a purchase, money was taken from me and it's been two weeks and not even a confirmation email or text has been sent. No shipping info, nothing!!! I have reached out to customer service several times now and of course no one has gotten back to me. First and LAST time ordering from this place. I literally purchased from this place and didn't even get a "Thank you for shopping with us" absolutely WILD.

9 de junio de 2023
Opinión espontánea
Logotipo de Spiceposh

Respuesta de Spiceposh

Dear Customer,

"We sincerely apologize for the inconvenience you've experienced. This is not the experience we aim to provide, and we completely understand your frustration. In our end it shows package was delivered.
Your feedback is extremely important to us, and we’ll make sure to improve our communication and customer service moving forward.

Thank you for sharing your concerns, if you need any further help please email us at info@spiceposh.com

Best,
Spiceposh Team

Valorada con 5 estrellas sobre 5

Love the pieces !!

Love the pieces !!! They arrived on time !! Thank you !!❤️

12 de junio de 2023
Opinión espontánea
Logotipo de Spiceposh

Respuesta de Spiceposh

Dear Customer,

We're thrilled to hear that you love your pieces and that they arrived on time. Your support means the world to us!

Best,
Spiceposh Team

Valorada con 4 estrellas sobre 5

new: Package delivered (ex: say goodbye to your money)

(Update: 2023-07-02)
Just wanted to provide an update on the package situation. I received it yesterday and was able to wear the bodysuit to a special event last night. It fit perfectly and received many compliments on the look.

The customer service team was fantastic and very friendly through their official Instagram account. However, the only reason I changed my rating from 1 to 4 stars (not 5) is because it took some time to resolve the issue.

(Update: 2023-06-15)
After leaving a review, Spiceposh's customer service reached out to me on Instagram with an apology and offered to send a replacement package. I have received a tracking code, and the new package is on its way. I will update my review once I receive the package and ensure that it arrives as promised.

(Original Review 2023-06-02)
I placed an order for two items, but they were delivered separately. Unfortunately, due to delayed notice from the delivery company, the package was sent back. I reached out to customer service to request a new package, but I have been experiencing several months of false promises and lies from them. Over 5 months still no refunds or new delivery

2 de junio de 2023
Opinión espontánea
Logotipo de Spiceposh

Respuesta de Spiceposh

Dear Customer,

Thank you for updating your review, and we’re thrilled to hear that the bodysuit fit perfectly and that you received compliments! We truly apologize for the delays and miscommunication you experienced. We’re glad that our customer service team could assist and that your issue was eventually resolved. Your feedback is important to us, and we’re continuously working to improve our processes to ensure a better experience moving forward. If there’s anything else we can help with, please don’t hesitate to reach out.

Best,
Spiceposh Team

Valorada con 1 estrellas sobre 5

SCAM!!!

Placed my order more than 3 weeks ago. Still haven’t heard anything about shipping. Contacted them per email and instagram and they still haven’t replied after 2 weeks.

Will try getting a refund through my bank.

24 de abril de 2023
Opinión espontánea
Logotipo de Spiceposh

Respuesta de Spiceposh

Dear Customer,

We sincerely apologize for the poor experience you've had. This is not the service we aim to provide, and we understand your frustration. The delay in shipping and lack of communication are unacceptable, and we take full responsibility.

From our end it shows package was delivered.

If you need any further help please email us at info@spiceposh.com

Best,
Spiceposh Team

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