Appalling company, they dismiss there staff after being off from suffering from a death and grievance in the same day as finding out about a family member passing and dismiss them that day. No empathy... Ver más
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Consulta las opiniones de los clientes
So after a bit of a bad start due to a glitch on the website, (non human error) the website duplicated my order, instead of 2 Hampers it processed 4, with 6 deliveries. We contacted support... Ver más
La empresa ha respondido
So dissapointed with this company. Ordered two products off them via house of frazers. Two letterbox cheese, port and crackers set. Cheeses had leaked through box smelt awful. Sent them email 11th Dec... Ver más
Absolutely love this company. I read some of the reviews after I ordered and started to panic as I'd ordered a hamper for a gift. The packaging is lovely and compared to the M&S hamper it's really... Ver más
Información sobre la empresa
- Proveedor de regalos corporativos
- también en la categoría
- Tienda de canastas de regalos
Escrito por la empresa
Spicers of Hythe have been suppling luxury gifts and hampers since 1926 and use that wealth of experience to help corporates and individuals organise their gifting needs. From a single hamper to 100's, one addresses or thousands, we can support you throughout the process of purchasing the perfect gift hamper. We specialise in creating corporate gift hampers to treat your staff at Christmas, to say thanks or at any other time of year.
Información de contacto
Nest Road, NE10 0ES, Gateshead, Estados Unidos
- 01303235600
- customerservice@spicersofhythe.com
- www.spicersofhythe.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 25% de las opiniones negativas
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Xmas Hampers for our Staff
We have been using Spicers of Hythe for the last few years now for our Staff's Xmas Hampers.
They have always been of a high standard. I have received only positive feedback from our staff when they have been received.
The whole system is easy, the ordering, paying, delivery, I have yet to have issues with any of the ordering process.
The friendly staff are always on hand if I get stuck and to remind me when to provide the delivery addresses.
I cannot recommend this Company enough.

Respuesta de Spicers of Hythe Ltd
Great Order processing and delivery

Respuesta de Spicers of Hythe Ltd
Nice range of hampers
Nice range of hampers, bit of a pain when trying to add multiple delivery addresses during checkout, but contacted customer service and they sorted it out quickly for me and kept me updated on the delivery. Will use again.

Respuesta de Spicers of Hythe Ltd
Brilliant super quick service with…
Brilliant super quick service with great quality products - thank you!

Respuesta de Spicers of Hythe Ltd
Exceptional customer service!! Rare!
Exceptional customer service! Would certainly use again in the future.
Good customer service these days is rare, so well done to this company (Anna in particular) for providing a helpful, personal, efficient and friendly service. A big thank you!

Respuesta de Spicers of Hythe Ltd
Very Helpful
Have ordered from this company several times. Good choice of hampers for various occasions. This time I messed up on the delivery address, thinking the parcel could be collected like one does for click & collect, but although it was delivered correctly, it couldn't be released to the recipient because they didn't have the correct info/bar code for collection. Spicers were extremely helpful in sorting the problem out for me, and kept me informed at every step. They arranged for the hamper to be collected and redelivered without additional cost.

Respuesta de Spicers of Hythe Ltd
Spicers are great for gifts and…
Spicers are great for gifts and service. Every year we have hampers for the family and Santa ones for the children, they all love them and starts their Christmas off with very festive spirits.
Spicers customer service and deliveries are excellent everything is of high standard and delivered on time.
Delivery driver is also great. Thank you

Respuesta de Spicers of Hythe Ltd
Excellent customer service
Excellent customer service. After a problem with the carrier leaving parcels in the rain, Spicer's immediately sent a new order. And have very generously donated all the undamaged food to our local food bank. That is admirable. Thank you Kevin at Spicers

Respuesta de Spicers of Hythe Ltd
Would highly recommend
Hampers received are great. Fast and efficient delivery. Would recommend.

Respuesta de Spicers of Hythe Ltd
Great Service would recommend.

Respuesta de Spicers of Hythe Ltd
EXCELLENT SERVICE
EASY TO ORDER, LOTS OF CHOICE WITH GOOD DISCOUNT AND SERVICE WAS EXCELLENT

Respuesta de Spicers of Hythe Ltd
Christmas hampers
Have bought hampers from Spicers for 3 years now and always receive impeccable service.
Great value hampers but even better with early bird discount - website easy to navigate and deliver date always met.
We give these out to the employees who like the variety and quality of food.
On the occasions I have spoken to them, the staff have a polite and professional demeanour.

Respuesta de Spicers of Hythe Ltd
Excellent service 👍
Placed my first order with the company a couple of days ago, with an extremely helpful gentleman.
My order arrived today via DPD as promised & the items look superb!
Sadly I probably won’t get to drink any of them as they are Christmas gifts for others 😩
I can’t fault Spicers. Excellent customer service and the delivered as promised.
Thank you, Steve.

Respuesta de Spicers of Hythe Ltd
Helpful efficient customer service 😊

Respuesta de Spicers of Hythe Ltd
Ordering issue on website resolved
Having had an issue on ordering through the website, emailed issue which was dealt with promptly and changed the delivery date to avoid it going too early. Great responsive service.

Respuesta de Spicers of Hythe Ltd
Excellent Company
Absolutely love this company, the 2nd letterbox hamper I have send with the recipients loving ,them, had a problem with the wording on the card, rung customer services and no problem it was solved, highly recommended.

Respuesta de Spicers of Hythe Ltd
Absolutely appalling service
Absolutely appalling service, 17 days later got an email reply. Order delivered late (3 days) no updates, don’t answer phones. Order was placed over a month ago so had plenty of time to dispatch.
Avoid.

Respuesta de Spicers of Hythe Ltd
Failure to fulfil Christmas order paid for in October
I placed an order in October for Christmas hampers for our office staff to be delivered week commencing 6th December. On the 11th December I got notification that 50% of the order had been fulfilled. Despite several emails and calls and excuses about problems with addresses (not true) we are in the final days before Christmas and half our order has still not been dispatched despite payment being taken in October. Not impressed and would not use again

Respuesta de Spicers of Hythe Ltd
Great Quality & Excellent Support
We were looking for a supplier of corporate hampers to celebrate the competition of a major project. I found Spicers online and was impressed by the range on offer. Their Customer Service team supported me through each step and got the hampers to all the individuals on the team, saving me a lot of work. The quality is fantastic and great value for money.
What a fab hamper…
My son treated me to a lovely hamper for my birthday recently. It was beautifully presented and the range of treats was GREAT! I will be ordering myself!
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