The staff at this branch are so helpful and were patient with all my questions throughout the process, particularly Hannah. On the day we purchased the van she was super and then kept in contact while... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Spinney Flintshire, Simon our sales rep was brilliant. Nothing was too much, no hard sales push. My dad is old and wasn't sure dealing with people, Simon handled Dad and the sale fantastically. He... Ver más
La empresa ha respondido
We bought a new Elddis vogue from these guys in July, David was great to deal with when we where looking to purchase, on the day we collected it we where met at the train station by a very nice well... Ver más
La empresa ha respondido
Collected our caravan from Spinney Warwickshire on Friday, headed straight to a site to use it. Everyone that works there are very professional, from sales exec Richard to Alan who did the handover. D... Ver más
La empresa ha respondido
Información sobre la empresa
- Concesionario de vehículos recreativos
- Camping
- Tienda de hobbies
- Distribuidor de casas rodantes
- Concesionario de vehículos de motor
- Taller de reparación de vehículos recreativos
Escrito por la empresa
Spinney Motorhomes and Caravans are the largest family run dealership in the UK. Established in 1975 Spinney have since offered the very best in motorhomes, caravans, campervans, servicing and accessories across five branches. With the very best brands in motorhomes (Elddis, Auto-Trail, Swift, Roller Team, Rapido, Bailey, Coachman, Adria and the latest manufacturer ACE motorhomes) and the biggest caravan manufacturers (Bailey, Coachman & Swift). All used motorhomes and caravans come with a comprehensive used service, warranty and handover. Giving you peace of mind so that you can enjoy your motorhome, touring caravan or campervan for years to come! Cheshire | Flintshire | Staffordshire | Warwickshire | Northants
Experience Your dream with Spinney
Escrito por la empresa
- With 5 branches across the UK, Spinney are the largest family run motorhome and caravan dealer in the UK.
Información de contacto
Spinney, Knutsford Road, Cranage, Holmes Chapel, Cheshire, CW48HJ, Reino Unido
- 01477535808
- marketing@spinney.co.uk
- www.spinney.co.uk
4,7
Excelente
2 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent experience
The staff at this branch are so helpful and were patient with all my questions throughout the process, particularly Hannah. On the day we purchased the van she was super and then kept in contact while waited to collect. Handover was very thorough, Will and Jeff went through everything carefully which was appreciated after a long break from caravanning. Should also mention the gentleman in the shop (sorry didn't catch his name) is very helpful, thanks for the advice. Wouldn't hesitate to recommend this dealer.
21 de agosto de 2026
Great service.
21 de agosto de 2026
Respuesta de Spinney Motorhomes & Caravans
Thank you for your lovely feedback! We’re delighted to hear you received great service from the team. We really appreciate you choosing Spinney and taking the time to share your experience.
Great service all round from start to…
Great service all round from start to finish
21 de agosto de 2026
Respuesta de Spinney Motorhomes & Caravans
Thank you for your fantastic feedback! We’re delighted to hear that you received great service from start to finish and had such a positive experience with Spinney.
We really appreciate you choosing us and taking the time to share your feedback. We wish you many happy adventures ahead.
Respuesta de Spinney Motorhomes & Caravans
Thank you for your lovely feedback! We’re delighted to hear that you found our team so helpful and that our sales staff went above and beyond to make sure you were well looked after.
We really appreciate you choosing Spinney and taking the time to share your experience.
The guys at Spinneys did a great job
The guys at Spinneys did a great job, very happy with my new motor home and feel the price was very fair.
14 de agosto de 2026
Respuesta de Spinney Motorhomes & Caravans
Thank you for your lovely feedback! We’re delighted to hear that you’re so happy with your new motorhome and felt you received a fair price. It’s fantastic to know that the team looked after you so well and made the experience a positive one.
Thank you for choosing Spinney and for taking the time to share your experience.
We bought a new Elddis vogue from Spinney
We bought a new Elddis vogue from these guys in July, David was great to deal with when we where looking to purchase, on the day we collected it we where met at the train station by a very nice well mannered young man who worked at Spinney Crewe, we then had a great hour with Hayley demonstrating the whole motorhome with the do’s and don’ts of motor homing
All in all a great experience was had and we would highly recommend this company,
I right this while enjoying our 3rd weekend away in the Elddis.
24 de julio de 2026
Respuesta de Spinney Motorhomes & Caravans
Thank you so much for your fantastic review.
We’re delighted to hear that you had such a positive experience from your initial purchase through to collection. It’s wonderful to know our team were so helpful during the sales process and made you feel so welcome from the moment you arrived.
We’re especially pleased to hear that Hayley provided a thorough and informative handover, ensuring you were confident with your new motorhome.
It’s fantastic to know you’re already enjoying your third weekend away. Thank you for your recommendation and for choosing Spinney. We wish you many more happy adventures.
Respuesta de Spinney Motorhomes & Caravans
Thank you for your kind feedback.
We’re really pleased to hear that you found our salesperson helpful and that you received an informative handover. We’re always keen to ensure our customers feel confident and well prepared when collecting their new vehicle.
Thank you for choosing Spinney, and we wish you many happy adventures ahead.
Professional and so helpful.
Professional and so helpful.
Fantastic experience from first viewing to collection
19 de agosto de 2026
Respuesta de Spinney Motorhomes & Caravans
Thank you for your lovely feedback! We’re delighted to hear that you found our team professional and helpful, and that you had such a fantastic experience from your initial viewing right through to collection.
We really appreciate you choosing Spinney and taking the time to share your experience.
Spinney Flintshire Sale of Swift Celebration 580
Spinney Flintshire, Simon our sales rep was brilliant. Nothing was too much, no hard sales push. My dad is old and wasn't sure dealing with people, Simon handled Dad and the sale fantastically. He is a credit to his company, thanks so much Simon. There was a few jobs that needed doing, which all got done. The caravan was ready for us on collection day, all the lights working, water and gas to show it in full working order. Thanks again Spinney Caravans and Simon, 10/10 for superb customer experience. Tracey Alexander, Johns daughter
18 de agosto de 2026
Respuesta de Spinney Motorhomes & Caravans
Thank you so much for your wonderful review. We’re delighted to hear that Simon looked after you and your dad so well and made the whole experience comfortable and enjoyable, without any pressure. We’ll be sure to pass on your kind words to him.
It’s also great to hear that the outstanding jobs were completed and that your caravan was fully prepared for collection, with everything demonstrated and working as it should.
Thank you for choosing Spinney and for taking the time to share your experience. We wish you and your dad many happy adventures ahead.
Best company we have ever dealt with
Best company we have ever dealt with! Very helpful we are seasoned motorhome customers, and treated as such.
We got a fantastic bargain - couldn't be happier. Staff all great. I would recommend to all
12 de agosto de 2026
Respuesta de Spinney Motorhomes & Caravans
Thank you so much for your fantastic review! We’re delighted to hear that you had such a positive experience with us and that our team made you feel valued and well looked after.
It’s wonderful to know you were pleased with your new motorhome and felt you received a fantastic deal. We really appreciate your recommendation and your kind comments about the team.
Thank you for choosing Spinney, and we wish you many happy adventures in your new motorhome.
Respuesta de Spinney Motorhomes & Caravans
Thank you for your lovely feedback! We’re delighted to hear that you found our team friendly, helpful and always happy to assist. We really appreciate you taking the time to share your experience and thank you for choosing Spinney.
Autosleeper warwick
Good experience when we went to view campervan we were given keys and told to take as long as we wanted we then were allowed to take on extended test drive, we then gave them a list of a few snagging items that needed addressing and were told all would be done before purchase, when we returned to collect a few weeks later everything was done and we were given a comprehensive handover prior to paperwork all done in a friendly no pressure manner.
6 de agosto de 2026
Respuesta de Spinney Motorhomes & Caravans
Thank you for taking the time to share such detailed feedback! We’re delighted to hear that you had such a positive experience from your initial viewing through to collection.
It’s great to know that you were given the time and freedom to view the campervan at your own pace, enjoyed an extended test drive, and that the snagging items you identified were all addressed before collection. We’re also pleased that the comprehensive handover and paperwork were completed in such a friendly and relaxed, no-pressure manner.
Thank you for choosing Spinney. We hope you have many fantastic adventures in your new motorhome.
Respuesta de Spinney Motorhomes & Caravans
Thank you for your lovely feedback! We’re really pleased to hear that you found our team helpful and had such a positive experience with Spinney.
We really appreciate you taking the time to leave a review and hope you enjoy many happy adventures ahead!
Friendly and helpful staff.
14 de agosto de 2026
Respuesta de Spinney Motorhomes & Caravans
Thank you for your five-star review! We’re delighted to hear that you found our team friendly and helpful.
We really appreciate you taking the time to share your feedback and thank you for choosing Spinney. We hope you enjoy many happy adventures ahead!
It's the worst experience I've ever had…
It's the worst experience I've ever had when buying a leisure vehicle. There seemed to be no sales organisation, process or procedure; no team or team work; no normal sales enthusiasm; people didn't respond to emails and many promised phone callbacks didn't happen. It took weeks to transfer the vehicle we bought without seeing from Flintshire to Rushden. We were left feeling that nobody cared less whether we bought the motorhome or not.
13 de agosto de 2026
Respuesta de Spinney Motorhomes & Caravans
Thank you for taking the time to share your feedback. We are sorry to hear that you felt disappointed with aspects of your experience, particularly the communication and the time taken to arrange the vehicle’s transfer.
We have reviewed the points raised and, while we acknowledge that you felt the process was not as you expected, we would like to clarify some of the circumstances surrounding the purchase.
The day of collection went very well, with no concerns or complaints raised with Konrad, our Sales Manager, been. In the lead-up to collection, James spoke with you on several occasions to provide updates and information regarding the vehicle. We understand that this communication may not have been reflected in your recollection of the process.
The delay in transferring the vehicle from Flintshire to Rushden was due to the fact that it was a new vehicle and needed to be transported by low-loader. Unfortunately, we had to wait an additional week for suitable transport to become available and for the vehicle to be paired with another vehicle being transported. This information was communicated on several occasions during the process.
We are, of course, disappointed that you were left feeling that we did not value your custom, as this is certainly not the experience we aim to provide. We do appreciate your feedback regarding communication and will ensure this is considered as we continue to review and improve our customer journey.
Stress free purchase
We were given the keys to view the motorhome by Ryan. There was no pressure put on us and we were able to spend as long as we wanted viewing it. Ryan did the handover he was helpful and thorough. The whole process was seamless. Post sale our questions were answered promptly. Nothing was too much trouble
31 de julio de 2026
Respuesta de Spinney Motorhomes & Caravans
Thank you for your wonderful feedback! We’re delighted to hear that your purchase was such a stress-free and seamless experience.
It’s great to know that Ryan gave you the time and space to view the motorhome at your own pace, and that his helpful and thorough handover made the process even easier. We’re also pleased that our team continued to be responsive and helpful with your questions after the sale.
We really appreciate your kind words and hope you enjoy many fantastic adventures in your new motorhome!
All the team were fully customer…
All the team were fully customer focused and very knowledgeable about the products they were selling. The whole part exchange procedure was seemless and done to my expectations. Particularly thanks to James who was brilliant.
13 de agosto de 2026
Respuesta de Spinney Motorhomes & Caravans
Thank you for your fantastic feedback! We’re delighted to hear that the whole team were customer-focused and knowledgeable, and that your part-exchange experience was seamless and met your expectations.
A special thank you for your kind words about James, we’ll be sure to pass these on to him. It’s great to hear that he was brilliant throughout the process.
We really appreciate you choosing Spinney and taking the time to share your experience. We hope you enjoy many happy adventures in your new motorhome!
Spinney Northamptonshire .The first…
Spinney Northamptonshire .The first impression from sales a gentleman called James was excellent and the reason we opted to go ahead with the purchase of our Coachman caravan. It was only when we got it home that we found the cleanliness was superficial, as if it had a quick spray over and not wiped off with run marks from the spray or what ever they used. A chrome trim had fell out of one of the cabinets and pubic hairs found in the shower tray. The service book had not been stamped and when I enquired on what to do the person on the end of the phone said pop it in and we would stamp it, I said I live 85 miles away, she said when passing then was the only option. There were a few more bits that we found cleaning wise, not hoovered properly etc. We just felt it was a rush job and when you spend a lot of money on a caravan that we have saved up for its very disappointing.
12 de agosto de 2026
Respuesta de Spinney Motorhomes & Caravans
Thank you for taking the time to share your feedback. We are pleased to hear that James made such a positive first impression and helped you feel confident in your decision to purchase your Coachman caravan.
However, we are very sorry to hear about the cleanliness issues you experienced when you got the caravan home. We fully appreciate how disappointing this must have been, particularly after saving for and investing in a new caravan. The standard you have described is certainly not what we would expect from our handover process, and we apologise for the inconvenience and disappointment caused.
We have now spoken with you directly to discuss your concerns and are pleased that we have been able to offer a full valet of the caravan at your next appointment. We have also arranged for the service book to be stamped at the same time, avoiding the need for you to make a separate 85-mile journey.
We genuinely appreciate you bringing these matters to our attention and will ensure your feedback is shared with the Northamptonshire team so that we can review our handover and preparation standards.
Bought a campervan recently from Spinney in Warwickshire
Bought a campervan recently from Spinney in Warwickshire. All the staff were friendly and professional making the whole process easy. They delivered the van to my house following warranty issue with the fridge developing the morning of the pick up. Great service. Handover was comprehensive and informative from Alan Rumney. Both Alan and the Salesman Richard Bulmer made the whole experience very much less stressful than I was expecting. So thank you to all at Spinney in Warwickshire.
30 de julio de 2026
Respuesta de Spinney Motorhomes & Caravans
Thank you so much for your fantastic and detailed feedback! We’re delighted to hear that the team at Spinney Warwickshire made the whole process so easy and stress-free.
We’re particularly pleased that Alan and Richard were able to provide a comprehensive and informative handover, and that we could arrange delivery of your motorhome following the unexpected fridge issue on the morning of collection.
We really appreciate your kind words and will be sure to share your feedback with Alan, Richard and the wider Warwickshire team. We hope you enjoy many fantastic adventures in your new motorhome.
Respuesta de Spinney Motorhomes & Caravans
Thank you for your fantastic feedback! We’re delighted to hear that you found our salesman knowledgeable and that your handover was friendly and professional.
We really appreciate you taking the time to share your experience and hope you enjoy many happy adventures in your new motorhome.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.