Excellent experience. Really helpful in the design process and responsive - you could get through to someone by phone very easily, all of whom were very helpful and well informed. I even made a late c... Ver más
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Consulta las opiniones de los clientes
Very helpful when designing the staircase even when we had to make changes late on. Very competitive price and good delivery. Products very well made and straightforward to install and look fantastic.... Ver más
What an absolute god send of a company, from purchasing to after sales and delivers, Stair box has gone above snd beyond to help us transform our tired home, into something i would never had seen.... Ver más
This is the third staircase I've bought from StairBox now, and I've always been impressed by how easy it is to order, and how they deliver on time, to the exact area specified (not easy in a rural loc... Ver más
Información sobre la empresa
- Ensamblador
- también en la categoría
- Carpintero
- Contratista de escaleras
- Tienda de hágalo usted mismo
- Tienda de muebles
- Tienda para la reforma del hogar
Sobre StairBox
Escrito por la empresa
Offering exceptional quality at the most competitive prices on the market is central to our business. All of our staircases are made in our Midlands-based factory using the very latest in staircase manufacturing technology, ensuring consistently high levels of accuracy in production. Stairs are then hand-finished to perfection before being assembled and delivered to you by our own fleet of vehicles.
Customer satisfaction is extremely important to us, and we’re always looking for ways to improve our products and services through innovation and forward-thinking. We pride ourselves on offering a friendly, personal service and making the ordering process as smooth and straightforward as possible. From our dedicated team of technical advisors to the development of our online design tools, we want to make things easy for you.
As developers of the original online StairBuilder design tool, which allowed customers to design and spec their staircase online for the first time, we have continued to innovate with our suite of design tools, which now includes a new Balustrade Designer for those looking to renovate their existing stairs. Our online stair parts shop offers everything you need to complete a staircase project.
As your staircase supplier, we want to make sure that you’re thrilled with the final product, and our team are on hand to support you every step of the way, answering any questions and design queries and providing priceless advice that you just can’t get anywhere else.
Find out more:
- Designing a new staircase
- Renovating your stairs
- Staircase gallery
We make stairs... easy
Escrito por la empresa
- Instant quotes and easy ordering
- Design and buy online using our StairBuilder tool, or get in touch with our expert team who'll support you through every stage of the process.
- Quality you can trust
- Combining cutting edge technology with hand finishing, we offer an exceptional product at the most competitive prices on the market.
- Delivery in as little as 7-10 days
- 7-10 working days is our average lead time for standard staircases. We use our own transport fleet and drivers to ensure your products arrive on time in perfect condition.
Información de contacto
StairBox Head Office, Unit S94 St. Modwen Park Stoke South, Gordon Banks Drive, Trentham Lakes North, ST4 4TW, Stoke-on-Trent, Reino Unido
- 01782 832555
- hello@stairbox.com
- www.stairbox.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 96% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Poor quality just a slight bit of wood…
Poor quality just a slight bit of wood on the top 2 mm and rest of the piece is normal play wood

Respuesta de StairBox
Ordering and delivery were excellent.
Ordering and delivery were excellent.
Put the stairs up today, makes a great difference to the build.
Everything ready to install even the…
Everything ready to install even the raking handrail & spindles making my life easier
great product/great quality/great…
great product/great quality/great service/great delivery/great price/great advice and guidence/thanks 10*******-nigel / wales
Prompt and reliable service every time
Fast turnaround and well cut materials.
Has fitted perfectly every time
Excellent communication and delivery.
Excellent communication and delivery.
Providing you measure properly everything is a breeze to fit.
We have designed and ordered numerous staircases and never had a problem with any.
Well recommended
very easy to order and stairs came…
very easy to order and stairs came exactly as order a brese to fit looking great in and client very happy.
Quality item
Well made, quality item. Looks great. Value for money. Delivered on time.
Happy customer.
Stair box
Really easy to order,fast and efficient delivery,good quality stair parts and materials
Really Easy and straightforward ordering and delivery.
Polite and helpful deliver driver. Really easy delivery. Tracking easy to follow and accurate. All done within 5 minutes. Perfect. 👌
Excellent service
Excellent service, quality windows, and on-time delivery. Highly recommended!
Great service and swift delivrey from…
Great service and swift delivrey from order, just wish website was idiot proof so that i got a stairs in kit form and not pre assembled. Caused major handling issues.

Respuesta de StairBox
Stair parts
Have used Stairbox several times now and find them really good. Turnaround is quick, products are good quality and delivery is informative. Would highly recommend.
Easy to order
Easy to order
Quick turnaround
Easy to put together
Great finish
Will order again from stairbox
easy to design and simple process
easy to design and simple process. good quality.
Great quality and service.
Quality service from outset. It was just over a week from order to delivery. They kept us updated and we had a 2 hour slot for delivery and we could track the driver which was a great help. The stairs are good quality and our carpenter agreed. Thanks to Alex at Stairbox. Would definitely recommend. Customer service outstanding.
What an absolute god send of a company
What an absolute god send of a company, from purchasing to after sales and delivers, Stair box has gone above snd beyond to help us transform our tired home, into something i would never had seen.
Even ordering online, such an hard task made simply by their team. Stair-box please take a bow. Ambassadors in home transformation.
From myself and my family, thank you very much
Great service
Great service, fast and efficient and a good value staircase. Highly recommend
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