StairFurb Opiniones 

2800
•
TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent from start to finish, submitted measurement and angle , fitted perfectly, mine was a bit harder than many, i changed full newel post, rather than spigot one. Only gripe! Didn't know i could... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was a bit dubious about using an online company for my staircase handrail but honestly stairfurb couldn’t have been better. A couple of hiccups on my behalf were quickly figured out & corrected. The... Ver más

Valorada con 4 estrellas sobre 5

I was skeptical at 1st and wondered how it was going to go, however it turned out great, Stairfurb method works and I would recommend their product.The guys are very attentive too, so pretty good all... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the initial call to fitting was such an easy stress free process .. The finished balustrade just complements our home.. I wished every company I’ve dealt with were as good as stairfurb ..

Información sobre la empresa

  1. Contratista de escaleras
  2. también en la categoría
  3. Tienda para la reforma del hogar

Escrito por la empresa

We help you transform your current staircase into a real feature of your home, quickly, easily and cost effectively! With a range of styles from Oak & Glass, Stainless Steel, Painted Finishes or our modern Metal Spindles you'll find a perfect match for your home. You can choose to minimise costs with an easy DIY installation or use our network of recommended fitters to complete your staircase transformation. We're here to help at every step. From rapid Photo Estimates an Online Configurator and Live Video Calls with our experts it's never been easier to get help and prices for your StairFurb balustrade. Our team are all very experienced in our product range. It's designed and manufactured by us to be DIY friendly, but if you need any help just give us a call! Transform your home with StairFurb's bespoke, UK crafted balustrade kits. Delivered to your home in just 3 weeks.

StairFurb

Escrito por la empresa

UK's #1 Balustrade Supplier
We are the UK's best-rated glass balustrade supplier. Supplying bespoke made, DIY install kits across the UK.

3 Year Parts Gaurantee

We're so confident in the quality of our parts, we guarantee them for three years!

All StairFurb components are gautanteed for three years.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(2800)

168 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent communication from Stairfurb…

Excellent communication from Stairfurb and all parts delivered were very well protected. Matt from F&H Insatllations did an superb job and it looks great. Thoroughly recommend this company they care and cost wise you only get what you pay for.

4 de marzo de 2026
Opinión espontánea
Logotipo de StairFurb

Respuesta de StairFurb

Thanks for your 5* review! Good to see our directory of Customer Recommended Fitters were able to help you too.

Valorada con 4 estrellas sobre 5

Order- 169769P

Order- 169769P
A great service from Stairfurb, from the video call to walk through how to measure and check our submitted measurements were correct, to the delivery. We managed to install the oak and glass kit ourselves, although not difficult it was a little fiddly and precarious with the glass and the weight of it. I was a little disappointed with the finish of the underside of the base rail, it was a bit jagged which you can see as u walk under the stairs but nothing that is too annoying . We were quoted £2890 to have one of these Installed and so by using stairfurb and doing it ourselves it saved us a lot of money.

24 de febrero de 2026
Opinión espontánea
Logotipo de StairFurb

Respuesta de StairFurb

Thanks Kay, feel free to send us some images of your baserail- we'd like to make sure that it's all ok

Valorada con 5 estrellas sobre 5

Fantastic company

Fantastic company, fantastic product. Can't fault them.

25 de febrero de 2026
Logotipo de StairFurb

Respuesta de StairFurb

Thanks for your review!

Valorada con 3 estrellas sobre 5

Painting quality of the banister was…

Painting quality of the banister was very thin so some parts were not covered properly and already showing signs of wear less than 1 yr old
However the product is way to install with full guidance given and everything supplied to touch up paint. I have actually done the whole house with them and it looks great

25 de enero de 2026
Logotipo de StairFurb

Respuesta de StairFurb

Thanks for your feedback. We're keen to know more about your paint issue though, please get in touch via office@stairfurb.co.uk If the paint finish wasn't as it should be it would have been replaced immediately but we don't have record of it being reported at all. We'd really appreciate the opportunity to improve your star rating for our service.

Valorada con 5 estrellas sobre 5

Great price and excellent communication…

Great price and excellent communication throughout the buying process. We had a video call with a representative who advised how to correctly measure the components for the refit. We had some extra clarifications after the video call, these were delt with very swiftly by stairfurb with a phone call. We decided to have a Stairfurb recommended fitter intall the new upgrade and were put in contact with Mathew Field from F&H intallations. After viewing pictures of the requirments, Mathew explained his method of working and attention to detail to ensure a perfect fit and guaranteed satisfaction. He gave a great price for the work and supplied an installation date of 16 Feb. Mathew, Jack and George, completed the workn in a few hours to an exceptional standard and left the work area very clean and tidy. We are really pleased with the quality supplied by Stairfurb and the outstanding workmanship by Mathew, Jack and George from F&H intallations. Highly recommended.

16 de febrero de 2026
Opinión espontánea
Logotipo de StairFurb

Respuesta de StairFurb

Thanks for your review and feedback.

Valorada con 5 estrellas sobre 5

This is my time

This is my time. when I ordered i was doubting I will receive the order or not. Once I received i am really happy really experienced person to explain everything how to measure your stairs and I received angle finder protector on time and everything went well. I am really happy I will use again thank you very much I have to order custom post cover as well.

24 de diciembre de 2025
Logotipo de StairFurb

Respuesta de StairFurb

Thanks Sarju!

Valorada con 5 estrellas sobre 5

Really enjoyed Stairfurb

Really enjoyed the experience using Stairfurb, saw the reels on Instagram and thought they looked great. Went to the website and started the process and a WhatsApp chat which made the whole experience even better.

29 de enero de 2026
Logotipo de StairFurb

Respuesta de StairFurb

Many thanks for your positive feedback.

Valorada con 5 estrellas sobre 5

Very good

Came on time, very helpful when I had questions. All in all very good and would use again in future home developments

25 de enero de 2026
Logotipo de StairFurb

Respuesta de StairFurb

Thanks!

Valorada con 5 estrellas sobre 5

Stairfurb are a fantastic company to order and purchase from x would highly recommend x

Stairfurb are a fabulous company to buy from x really easy guidelines to follow for measurements etc x with phone calls x facetime calls x e.mail and texts x someone from the company is always there to help and assist x we couldn't fault our experience purchasing our clamped glass staircase x delivery company gave you date / time options to choose from x they arrived early than expected x no damages x very polite delivery guy also x I would highly recommend to anyone to use this company x they won't be disappointed x

8 de diciembre de 2025
Logotipo de StairFurb

Respuesta de StairFurb

Many thanks for the great feedback.

Valorada con 5 estrellas sobre 5

An excellent product. Great Company! Great Value!

An excellent product.
The whole process was very very easy and the company gives you very specific details about measurements and getting your product ready.
In terms of fitting - it took my wife and I no more than 30mins to fit the balustrades... so easy. They look fantastic.

12 de febrero de 2026
Logotipo de StairFurb

Respuesta de StairFurb

Well done with your DIY installation Chris. Thanks for the 5* review

Valorada con 5 estrellas sobre 5

From start to finish was fantastic

From start to finish was fantastic, stairfurb answered any questions straight away either by txt or phone call. The materials are of high standard, looks amazing, get a joiner to fit it .

24 de enero de 2026
Logotipo de StairFurb

Respuesta de StairFurb

Thanks!

Valorada con 5 estrellas sobre 5

Fantastic service from start to finish

Fantastic service from start to finish. Got an initial quote followed up with the Video call to overview requirement and sizes. Embedded glass oak stair case kit arrived as promised on time and very impressed with quality of product which I installed myself. Cant fault Stairfurb and would highly recommend them as a company and the product they supply hence giving them 5 stars

6 de febrero de 2026
Logotipo de StairFurb

Respuesta de StairFurb

Thanks for the great review, Alan. We really appreciate your feedback. Thanks for choosing StairFurb

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, was always on call to answer any questions. We arranged a video call for help taking our measurements and found the whole process super easy! Delivery was very fast considering it was all custom made and was communicated to us very well. The actually product was amazing quality and everything was better than we expected. We fitted it ourselves and managed fine. The only thing I would point out, is we had an odd shaped staircase and struggled to follow some of the fitting guidance as it followed a standard staircase. Therefore, wished there was more tutorials on how to fit with an odd shaped staircase! But we got there in the end and the stairs look amazing! Well worth it!

26 de diciembre de 2025
Opinión espontánea
Logotipo de StairFurb

Respuesta de StairFurb

Thanks Sophie. We're working on some updated video guides for the 'Odd-Shape' kits like yours, so thanks for the feedback. All the best, StairFurb

Valorada con 5 estrellas sobre 5

Excellent quality and value

Excellent quality and value, you get everything you need to fit it, possible to fit if you’re a confident diy er myself and su did it all in just under 3 hours from start to finish. Video called when measuring it which helped to get the accuracy measurement. Highly recommend these to anyone. We’re over the moon with ours.

29 de enero de 2026
Opinión espontánea
Logotipo de StairFurb

Respuesta de StairFurb

Thanks for your kind words and recommendation, Lee. Much appreciated. We're glad to have been able to help you. All the best, StairFurb

Valorada con 5 estrellas sobre 5

Excellent support from Start to finish

Excellent support from Start to finish.
Initial contact to enquire about how to move ahead was excellent, support to measure the stairs was first class and even the delivery driver was truly helpful.
Products are high quality and fitting was simple.

30 de enero de 2026
Logotipo de StairFurb

Respuesta de StairFurb

Thanks foe such positive feedback. It's great to hear all departments at StairFurb played their part in helping you transform your stairs. All the best, StairFurb

Valorada con 5 estrellas sobre 5

An easy, straightforward process from the idea to completion

The process of replacing the balastrades on two staircases and landings was straightforward. I saw the glass I wanted and noticed handrails too which I purchased. Stairfurb has approved contractors on their website. They measured and quoted, assisted with the order and fitted. It is now clean, modern and so much more light comes into the stairwell. New handrails are a great safety feature.

8 de diciembre de 2025
Logotipo de StairFurb

Respuesta de StairFurb

Thanks Jane, that's great to hear. Really appreciate your feedback and positive review.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más