We have purchased many things from Stellisons over the years, from fridge freezers to kettles and washing machines to radios. The staff are always so knowledgeable and quietly helpful. We never feel p... Ver más
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We have purchased many things from Stellisons over the years, from fridge freezers to kettles and washing machines to radios. The staff are always so knowledgeable and quietly helpful. We never feel p... Ver más
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After having 3 fridge freezers go wrong in a short time, my new frost free fridge freezer arrived nice and early and was put in place in my kitchen. The delivery driver told me to let it stand for 4... Ver más
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We were in a muddle freezer had broken down and needed a new one . Within the hour we had phoned Colchester store picked up new freezer . They made a problem seem non existent well done to the staff t... Ver más
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Over many years we have bought all sorts of appliances from Stellison's Brentwood store. Last week our washing machine broke down a couple of days before our Grandchildren were due to come down... Ver más
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14 Parsons Road, SS7 4PY, Benfleet, Reino Unido
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After cooker was delivered very damaged and had to be returned. We were offered alternatives but came to you as you had the model we wanted. Apart from offering to install cooker we have received no compensation for having no cooker for 2 months which is unacceptable

Respuesta de Stellisons Electrical
Purchased an AEG oven which has been faulty since day one; engineer came out twice, changed parts but oven still doesnt work; have rung Stellisons service team repeatedly, each time told "they would look into it" and call me back but they never do. Total lack of customer service, dont even deserve 1 star

Respuesta de Stellisons Electrical

Respuesta de Stellisons Electrical
Excellent product. Knowledgeable staff ? After sales ?

Respuesta de Stellisons Electrical
I first used stellisons over 50 years ago when living in benfleet , I recently moved back to the area and needed to replace my freezer and just thought of them, as before they did not let me down , efficient, knowledgeable and helpful staff , fully recommend them thank you Michael

Respuesta de Stellisons Electrical
Good help in setting up new television
Very patient with elderly couple.

Respuesta de Stellisons Electrical
Fitters who installed the washing machine were good

Respuesta de Stellisons Electrical
The product which is a chest freezer looks good and is fit for purpose
The delivery was smooth and both delivery staff very good, respectful and took old one away

Respuesta de Stellisons Electrical
Helpful staff, explained my options reasonable pricing, delivery on time and friendly fitters

Respuesta de Stellisons Electrical
On my several visits to the Canterbury branch I was treated with courtesy and patience by all staff members. They also kept me aware of progress with my order.

Respuesta de Stellisons Electrical
Great personalised service. We went home to measure that the appliance would fit and when we went back, the chap was really helpful and even thanked us for coming back!

Respuesta de Stellisons Electrical
I wanted a new freezer and found Stellisons to be very helpful on what to purchase as well as finding a very good price. The freezer turned up on time and the delivery guys were also very helpful. Would definitely use them again

Respuesta de Stellisons Electrical
Dan (Westcliff branch) advised how to remove our old integrated microwave and sourced a suitable replacement. They even carried it out to our car when we picked it up. So refreshing to use a company with excellent customer service and we wouldn’t hesitate to recommend.

Respuesta de Stellisons Electrical
Excellent sales man rang 20mins before delivery

Respuesta de Stellisons Electrical
Excellent customer service from Jo at Stellisons. Jo was extremely helpful, answering all my questions about the cooker hood. She explained in full about the delivery, including the dimensions and weight of my item, then got the parcel ready straight after our phone call, adding extra labels to warn there was glass inside. Once the parcel arrived, Jo rang to check all was well. Superb customer service and many thanks to Jo.

Respuesta de Stellisons Electrical
I went into Colchester store today and I have to say Young man that served me went above and beyond to help a lady in distress. I sorry I can't remember your name but thank you from bottom of my heart for your help. I hope you get to see this it ment every thing for your help today. 100% recommend

Respuesta de Stellisons Electrical
Customer service at the branch was outstanding

Respuesta de Stellisons Electrical
My problem with a Roberts radio was sorted out.

Respuesta de Stellisons Electrical
Great staff, really helpful & knowledgable from the oldest to the youngest, all 3 were superb

Respuesta de Stellisons Electrical
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