We have purchased many things from Stellisons over the years, from fridge freezers to kettles and washing machines to radios. The staff are always so knowledgeable and quietly helpful. We never feel p... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
We have purchased many things from Stellisons over the years, from fridge freezers to kettles and washing machines to radios. The staff are always so knowledgeable and quietly helpful. We never feel p... Ver más
La empresa ha respondido
After having 3 fridge freezers go wrong in a short time, my new frost free fridge freezer arrived nice and early and was put in place in my kitchen. The delivery driver told me to let it stand for 4... Ver más
La empresa ha respondido
We were in a muddle freezer had broken down and needed a new one . Within the hour we had phoned Colchester store picked up new freezer . They made a problem seem non existent well done to the staff t... Ver más
La empresa ha respondido
Over many years we have bought all sorts of appliances from Stellison's Brentwood store. Last week our washing machine broke down a couple of days before our Grandchildren were due to come down... Ver más
La empresa ha respondido
Escrito por la empresa
14 Parsons Road, SS7 4PY, Benfleet, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 94% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Returned grease filters left in shop to be sent back took a week to be sent back .told they were damaged NOT TRUE when left at shop still waiting outcome another week not been told what will happen although told I would be told by today.

Respuesta de Stellisons Electrical
Great all-round service from Stellisons in Westcliff. We have bought from them previously and they always never failed to deliver an above-average customer satisfaction

Respuesta de Stellisons Electrical

Respuesta de Stellisons Electrical
Great advice on all the products and very helpful service.

Respuesta de Stellisons Electrical
Very helpful, fast delivery excellent installation service , would recommend stellisons.

Respuesta de Stellisons Electrical
Took too long between purchase and delivery.Dispute over installation of cooker twice.Cooker had a chip when delivered and inside settings were not fixed properly.

Respuesta de Stellisons Electrical
Engaged Stellisons to look at purchasing all my kitchen appliances as part of our new kitchen refit and spoke with Tony from the Hornchurch branch who was very helpful and knowledgeable in making sure we purchased the right appliances to suit the new kitchen. He was able to offer us the same if not better brands and models than those being offered by the actual kitchen companies we were looking to potentially use as well as offer a very competitive price. I was kept completely up to date with the status of my order and offered a delivery date which suited my requirements around the kitchen installation date.
Again the delivery went smoothly with good communication on the day pre arrival and the delivery team placed the appliances exactly where i needed them in my garage for temp storage ready for the kitchen fitters.
Unfortunately when it came to installing the induction hob it was found to be damaged so i called up Stellisons straight away and again spoke with Tony who promptly asked me to send pictures of the damaged item so he could begin the process to get a replacement sent out ASAP. He was honest enough to inform me I might have a 2-3 week wait but within an hour he called me back to advise he had a spare unit in stock and would be able to get it sent out to us. I reported the defective item on the Friday afternoon and had the replacement by the Monday morning.
All in all a great experience even with the slight blip of the induction hob and i would definitely use Stellisons again in the future and would not hesitate to recommend them for there professional service as well as there very knowledgeable staff who were friendly and not pushy in trying to offer me products I did not need but listened to what I required.

Respuesta de Stellisons Electrical

Respuesta de Stellisons Electrical
Great service at the kitchen centre, swift delivery and a friendly and tidy service fron the delivery team. Very good, thank you.

Respuesta de Stellisons Electrical
Excellent customer service. Great information about products and really good communication

Respuesta de Stellisons Electrical
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.