Storebox Self Storage Opiniones 

413
TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I needed Storeage for house move refurbishment. I called round all local Storeage companies and Storebox Eaglescliffe was the most competitive. Teresa’s customer service is outstanding she really goes... Ver más

Valorada con 5 estrellas sobre 5

Storebox Stratford has a very helpful team. I am new to them, and the amount of support I have received from staff whenever I phone has been excellent. Good location, and they offer good deals on the... Ver más

Valorada con 5 estrellas sobre 5

Really easy to use and they have a support line that’s open pretty much all the time and you get an agent so quickly! Nicholas helped me out loads! They have a number of lifts and trolleys to help mo... Ver más

Valorada con 5 estrellas sobre 5

Highly recommend Storebox - great value, excellent customer service and very secure and spacious storage. You also get a lock and key included. The Artane location is very handy and close to many b... Ver más

Información sobre la empresa

  1. Instalación de autoalmacenamiento
  2. Planta de almacenamiento de automóviles
  3. Instalación de almacenamiento de embarcaciones
  4. Centro de almacenamiento en frío

Escrito por la empresa

Storebox is a storage company that focuses on providing low-cost storage solutions to both business and domestic customers across the UK.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

413 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 66% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(413)

134 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Amanda gave it the personal touch…

Amanda gave it the personal touch making the storage allocation easy to navigate. Defo recomend, and decent pricing.

15 de abril de 2025
Opinión espontánea
Logotipo de Storebox Self Storage

Respuesta de Storebox Self Storage

Glad you had a good experience with us!

Valorada con 5 estrellas sobre 5

Used for 1 month, great service.

Used the Woodford storage for a month while moving house.
Nice location, plenty of parking and loading space.

Staff very pleasant and helpful too, Paul & Neil couldn't have been more helpful with everything I needed.

12 de abril de 2025
Opinión espontánea
Logotipo de Storebox Self Storage

Respuesta de Storebox Self Storage

Thanks so much! This was so kind, come again anytime.

Valorada con 5 estrellas sobre 5

Chester le street branch

Been with Storebox (and previous names) for around 6 years! Amanda who is at Chester le street site is great person nothings is ever a hassle. Lovely site very secure can't wait to see what's to come with Storebox now!

11 de abril de 2025
Opinión espontánea
Logotipo de Storebox Self Storage

Respuesta de Storebox Self Storage

Glad to hear you had a great experience with us!

Valorada con 5 estrellas sobre 5

10/10 for the Woodford brand

I signed up to the Woodford branch after my previous self storage (elsewhere) was broken into. This place has a great security system with many cameras throughout and a large screen which are watched from the office. This was essential after my previous experience. When I signed up Neill helped me and spoke me through it showing me my options and helped me find what would work best for me. Both Neill and Paul are always very friendly and helpful whenever I see them. There’s also a communal kitchen and toilets on site which is great when you’ve got a long day there. I’ve been here for 8 months now and have no intentions of leaving anytime soon. Great price for a great service. Friendly staff and clean well maintained building.

8 de abril de 2025
Opinión espontánea
Logotipo de Storebox Self Storage

Respuesta de Storebox Self Storage

Thank you for your feedback! We're delighted that our secure facilities, supportive team, and well-maintained environment have made a positive impact. Your trust and kind words mean so much to us thank you!

Valorada con 5 estrellas sobre 5

Exceptional service from John at Storebox Bishop Auckland

I was already a Storebox customer, but a change in circumstances meant I needed to revisit my storage needs. I wasn’t sure whether to change unit size, extend my rental, or explore other options.

John was absolutely brilliant. He took the time to talk me through everything clearly – from different unit sizes to pricing and practicalities – so I could work out what would suit me best. There was no pressure, just honest, friendly, and professional advice that really helped me make the right decision.

The facility itself is clean, secure, and well maintained, but it’s John’s on-site support that truly sets Storebox apart. Having someone genuinely helpful who takes the time to understand your situation makes all the difference.

Highly recommended.

4 de abril de 2025
Opinión espontánea
Logotipo de Storebox Self Storage

Respuesta de Storebox Self Storage

Thank you for your kind feedback. We're delighted that our team and facilities made your experience a positive one. Your recommendation means a lot—thank you!

Valorada con 5 estrellas sobre 5

We've had a great experience at…

We've had a great experience at BWI/Storebox Woodford Green recently. Neill and Paul went out of their way to help us arrange several storage units at very short notice. It was good to be able to do this face-to-face rather than online and they really helped to take the stress out of the situation. I'd thoroughly recommend the Woodford Green facility – fantastic service from the team, thank you!

26 de marzo de 2025
Opinión espontánea
Logotipo de Storebox Self Storage

Respuesta de Storebox Self Storage

Thank you for your positive feedback on BWI/Storebox Woodford Green. We're glad Neill and Paul could assist you so effectively and ease your stress. Your recommendation means a lot—thank you!

Valorada con 5 estrellas sobre 5

I used BWI/Storebox Woodford Green and…

I used BWI/Storebox Woodford Green and had great service from Neill and Paul.
The site is well located and accessible, is kept very clean and is simple to use.
Paul, who was on site both times, was especially helpful and I would gladly use this site again.

1 de abril de 2025
Opinión espontánea
Logotipo de Storebox Self Storage

Respuesta de Storebox Self Storage

Thank you for your glowing review! We're delighted you had a great experience with us ,we look forward to welcoming you back!

Valorada con 5 estrellas sobre 5

I have had an outstanding experience…

I have had an outstanding experience with Storebox Bishop Auckland and I couldn’t be more impressed with their service. The site is extremely clean inside and out. From the moment I reached out, John was incredibly kind, professional, and truly helpful. He went above and beyond to ensure that all of my needs were met, offering clear guidance and prompt responses to all my questions. It’s not often you come across customer service that genuinely makes you feel valued, and John did just that. I highly recommend Storebox to anyone looking for excellent service and support. Thank you again, John, for all your assistance

1 de abril de 2025
Opinión espontánea
Logotipo de Storebox Self Storage

Respuesta de Storebox Self Storage

Thank you for your outstanding feedback! We’re thrilled to hear about your positive experience and your kind recommendation means so much to us, and we look forward to welcoming you again!

Valorada con 4 estrellas sobre 5

I've been using Storebox Self Storage…

I've been using Storebox Self Storage for several years, including facilities in Farnworth and Hornsey, London. The units are clean, secure, and weatherproof, offering excellent value compared to other providers. Customer service is consistently friendly and responsive. Booking online is straightforward, and the process at the sites is efficient. Highly recommend their convenient and reliable storage!

9 de marzo de 2025
Opinión espontánea
Logotipo de Storebox Self Storage

Respuesta de Storebox Self Storage

Thank you for your loyalty and for sharing your positive experience. Your recommendation means the world to us!

Valorada con 5 estrellas sobre 5

Great Facility - Clean and Easy!

John at the Northallerton branch was very helpful during check-in and also when I finished up my rental. Unit was perfect for my needs as a stop gap during a house move - clean and easy to access.

1 de abril de 2025
Opinión espontánea
Logotipo de Storebox Self Storage

Respuesta de Storebox Self Storage

Thanks for such a great review!

Valorada con 5 estrellas sobre 5

Amazing Services

Thank you Debbie it's a wonderful experience to have people around in work place like you. Amazing keep it up wonderful services and help always provided.
Siya,
Fashion world

1 de abril de 2025
Opinión espontánea
Logotipo de Storebox Self Storage

Respuesta de Storebox Self Storage

Thanks so much for the review Siya! Customers like you make our jobs easy.

Valorada con 5 estrellas sobre 5

Wonderful service friendly and super…

Wonderful service friendly and super helpful ..neil and Paul go above and beyond to help and assist .
Love the friendly atmosphere and having used various storage units previously I wouldn't use any where else .

30 de marzo de 2025
Opinión espontánea
Logotipo de Storebox Self Storage

Respuesta de Storebox Self Storage

Thanks for the review! So great to hear you had a fantastic experience with us!

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service and I know my belongings are safe and secure. Neil is so helpful with everything including helping me with delayed payment giving advice on storage and even calling me to check I’m fine with everything, I wouldn’t use anywhere else.
Julie

28 de marzo de 2025
Opinión espontánea
Logotipo de Storebox Self Storage

Respuesta de Storebox Self Storage

Thanks so much Julie! This means so much :)

Valorada con 5 estrellas sobre 5

Great place to put your storage always…

Great place to put your storage always made me feel comfortable
With my stuff being there and always good on response and getting things done 5 star for me 👌🏻

28 de marzo de 2025
Opinión espontánea
Logotipo de Storebox Self Storage

Respuesta de Storebox Self Storage

Great the hear! Thanks for the review.

Valorada con 5 estrellas sobre 5

Great on site help and advice…

Mylockup at Northallerton was recently transferred to Storebox so I was a little wary or the outcomes. I am sure there were one or two teething problems but that’s to be expected and my recent experience tells me that all is OK. John who met me at the lockup to discuss downsizing my unit was, polite, professional and really helpful. He laid out the various options went through costs and showed me various unit options so I could get a visual feel and see what might work. Whilst a lot of things can be done online having someone on site to help you make the best decision is priceless and makes all the difference. John is also a good source of local knowledge which when you are still exploring what’s available in the area is a boon.

18 de marzo de 2025
Opinión espontánea
Logotipo de Storebox Self Storage

Respuesta de Storebox Self Storage

We would like to thank you for taking the time to wright this review. This is great feed back for Storebox self storage and excellent for our staff members. John will be over the moon, thank you again.

Valorada con 2 estrellas sobre 5

Worse for the change

My local My Lockup has been taken over by Storebox. Absolutely not for the better. Every time I phone up to pay, the computer system isn’t working, or they don’t have the facility to take payment. They want me to set up a direct debit or regular card payment, which I don’t want to do. Apparently ground floor storage units are also going to be at a premium! Used to be personable service, and you knew the people who worked there who were always helpful. Now it’s just a voice on the end of a phone (who usually can’t do what you need them to anyway)!

14 de marzo de 2025
Opinión espontánea
Logotipo de Storebox Self Storage

Respuesta de Storebox Self Storage

Good Afternoon Claire,

I'm sorry to hear that you are not happy with your experience.

Our phone lines are open between 8am and 6pm and we have a brilliant customer service team that are available to take your call.

We recently did a merger of the My Lock Up and Storebox systems which meant the system was offline for 3 hours, if this effected you, we do apologise however this was a one off situation and not something that would occur again. However John, the site manager at Bishop Auckland was onsite and still able to handle any payment or account queries.

Our pricing is dynamic and based off of multiple factors, in some situations this may mean the price for a first floor unit is less than a ground floor unit.

If you want to discuss this any further i'd be more than happy to have a call, please email your number to support@storebox.co.uk and I will get back to you.

Thanks,
Alysia.

Valorada con 5 estrellas sobre 5

An amazing company

An excellent company to the fullest extent! Everything is done via phone, online, and emails without having to meet anyone. Everything is processed smoothly and seamlessly. When you make a call, the gate opens automatically, and you use your storage along with instructions and your storage number, which you receive via email beforehand. The place is very secure. I highly recommend it.

5 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience

Great experience, my first time using storage units. John at Bishop Auckland was polite, helpful and friendly. Nothing was too much trouble and communication was easy. I would recommend him and the company to anyone.

4 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Storebox Bishop Auckland

Wanted secure long term storage in Bishop Auckland but was unsure what I'd get for my money. Then I met John at storebox. Had a very informative chat, no pressure, no hard sell - just a genuine honest talk about what I needed and what they had to offer. Got a tour to gauge the actual size of units, did some paperwork and was sorted. Can't praise John enough for helping me out. Great staff member. Very clean and secure premises. Very happy customer.

30 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

John at Northallerton store box is a…

John at Northallerton store box is a pleasure to deal with. He did not push and took his time to show me all the different options, he even let me sleep on it. A great company and good premises and staff to match. I cant rate them highly enough. cheers Mike,

30 de enero de 2025
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más