Beware of Storyblok's Unprofessional Behavior and Outdated CMS
Beware of Storyblok's Unprofessional Behavior and Outdated CMS
I am writing this public review for Storyblok to express my deep disappointment and frustration with their appalling handling of private feedback and their outdated CMS. I had initially provided Storyblok with constructive feedback privately, in good faith, intending to help them improve their app. Shockingly, they chose to use this feedback against me by sharing it with my employer, misrepresenting the context and making it appear as though I had shared this negative information through a support ticket.
This action has negatively impacted my relationship with my employer, and I have never experienced such behavior from any company before. It is as if Storyblok is unable to handle negative feedback and decided to punish me. Thankfully, as a contractor, their attempt backfired. Therefore, I am now publicly sharing the same feedback to further expose their terrible response.
While Storyblok may be a suitable CMS for non-developers, those who are responsible for building apps with this CMS as their backend will undoubtedly encounter numerous issues. The documentation is outdated, and the plugin ecosystem is poorly managed, as evidenced by countless threads on their Discord channel.
Developers familiar only with React should be prepared for the painful experience of learning an older version of Vue just to create a plugin, as the plugin system forces the use of Vue and Vue2. Additionally, attempting to create a complex plugin that uses the asset selector is an exercise in frustration, as the local development mode for plugins is fundamentally broken for this workflow. Developers must build their plugin locally and manually copy and paste it into the web UI to test changes.
Moreover, in 2023, Storyblok still lacks an Infrastructure as Code solution, forcing developers to constantly switch between their editor and the CMS UI to click buttons. This inefficient process further adds to the frustration of working with their platform.
In conclusion, I strongly caution others against using Storyblok. Their unprofessional handling of private feedback is unacceptable, and their CMS is outdated and difficult for developers. There are better alternatives available that prioritize both customer experience and a robust developer platform.
1 de abril de 2023
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