Yesterday, I purchased fencing rails at the Kadina store. As the store is undergoing refurbishing many items were not in their usual place. The first customer service chap (no name mentioned) was not... Ver más
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Yesterday, I purchased fencing rails at the Kadina store. As the store is undergoing refurbishing many items were not in their usual place. The first customer service chap (no name mentioned) was not... Ver más
La empresa ha respondido
Driver Barry could not of been more friendly or helpful. Delivered goods safely and in a very convenient place. Excellent customer service 👏 👌
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should have really given 5 stars, as the staff were very helpful and patient when I discovered I could only take some of my purchases home(limited car space), and were ready to store my goods until I... Ver más
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Nobody answered the phone
La empresa ha respondido
With over 70 years experience in the building and home renovation markets Stratco has become one of the largest producers and marketers of quality building and home improvement products in Australia and is actively pursuing a place on the world stage. Stratco now has state of the art manufacturing facilities in all mainland states of Australia along with a network of home improvement stores throughout the country.
9 Kennett St, 5554, Jerusalem, SA, Australia
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Yesterday, I purchased fencing rails at the Kadina store. As the store is undergoing refurbishing many items were not in their usual place. The first customer service chap (no name mentioned) was not helpful at all. However, Deiter spotted me wandering around confused and helped me out to no end, the purchase was completed quickly and efficiently.

Respuesta de Stratco - Kadina
At Kadina store, l was so happy with his knowledge, helpfulness and his friendliness. I highly recommend people to shop at this store.

Respuesta de Stratco - Kadina
Driver Barry could not of been more friendly or helpful. Delivered goods safely and in a very convenient place. Excellent customer service 👏 👌

Respuesta de Stratco - Kadina
Click & collect is quicker to shop & I would t have to spend 15 mins in the shop. I was done within 5 mins

Respuesta de Stratco - Kadina
should have really given 5 stars, as the staff were very helpful and patient when I discovered I could only take some of my purchases home(limited car space), and were ready to store my goods until I could arrange collection. However,I left off one star, because when delivery service brought my goods to my home, there were more items (ie some that I had been able to transport myself) than was meant to be, ie, had been doubly sent, meaning I had to make extra phone calls and make arrangements for my daughter to visit the store to pay for the extra goods(I decided I would keep them rather than have to make arrangements to return/refund etc etc .)

Respuesta de Stratco - Kadina
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