Stratstone - BMW Chesterfield Opiniones 

301
TrustScore: 3.5 sobre 5

3,5

BMW Chesterfield Eastside Park, Eastside Road, S41 9BH Chesterfield, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I booked my car for its MOT using the on line book in only to be met by an overzealous receptionist telling me it didn’t work. Later received a call to say the car was just having a complimentary wash... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Having recently purchased a BMW M240i xdrive from this dealer I can't fault the service I received from the sales team and in particular Kadie , from initial enquiry to such a pleasent and non pushy t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Highly recommend Lewis Drury @BMW Stratstone Chesterfield. Fantastic service from initial email contact to driving away my new car today. Also Simon on the finance side - patient & re-assuring. Wel... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We traveled over an hour to buy a BMW 2i8 that we had come across online. It was definitely worth the trip! Kadie was a brilliant salesperson and made sure we were well looked after during our who... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Estación de inspección de automóviles
  3. Fabricante de automóviles
  4. Mantenimiento y reparación de automóviles
  5. Servicio de cambio de aceite
  6. Concesionario de automóviles usados

Escrito por la empresa

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Escrito por la empresa

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Información de contacto

  • BMW Chesterfield Eastside Park, Eastside Road, S41 9BH, Chesterfield, Reino Unido

  • 01246 208681

3,5

Medio

TrustScore: 3.5 sobre 5

301 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,5

Todas las opiniones

(301)

4547 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

End of warrenty check and service.

End of warrenty check done,both
back doors sticking, l pointed this out before service and a new gas strut is ordered under
warrenty for the left hand door.
But the right hand door still sticks as well.

19 de enero de 2022
Logotipo de Stratstone - BMW Chesterfield

Respuesta de Stratstone - BMW Chesterfield

Hello Eric,

If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com

Thank you,
Customer Services

Valorada con 5 estrellas sobre 5

Welcomed by warm and friendly…

Welcomed by warm and friendly receptionist, booked vehicle in for MOT, and in reception area for return of car. Generally good service

11 de enero de 2022
Logotipo de Stratstone - BMW Chesterfield

Respuesta de Stratstone - BMW Chesterfield

Hi Patricia,

We love receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Customer Services

Valorada con 5 estrellas sobre 5

Martin was so helpful and polite

Martin was so helpful and polite. Brilliant service from start to finish. Extremely satisfied with our BMW purchase from Chesterfield. Would highly recommend.
Thanks again!

3 de enero de 2022
Logotipo de Stratstone - BMW Chesterfield

Respuesta de Stratstone - BMW Chesterfield

Hello Emma,

Thank you so much for your great review!

Your review is very important to us, as our goal is to deliver an outstanding customer experience.

Best wishes,
Customer Services

Valorada con 5 estrellas sobre 5

Highly recommend

Highly recommend, very straightforward, not pressured or pushy and really happy with the vehicle Thank you

1 de enero de 2022
Logotipo de Stratstone - BMW Chesterfield

Respuesta de Stratstone - BMW Chesterfield

Hi Tracy,

We always appreciate positive reviews!

Thank you, and happy motoring!
Customer Services

Valorada con 5 estrellas sobre 5

An excellent experience with Stratstone…

An excellent experience with Stratstone Chesterfield and would be very happy to deal with them again. Friendly and professional sums up the service provided

29 de diciembre de 2021
Logotipo de Stratstone - BMW Chesterfield

Respuesta de Stratstone - BMW Chesterfield

Hi David,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Customer Services

Valorada con 5 estrellas sobre 5

Faultless service received from BMW and…

Faultless service received from BMW and in particular Reece. Easy process, no pressure to purchase, easy 5 stars.

16 de diciembre de 2021
Logotipo de Stratstone - BMW Chesterfield

Respuesta de Stratstone - BMW Chesterfield

Hello Lauren,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Customer Services

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, great team, will be a customer of theirs for many years to come. Effortless purchase and fantastic handover.

15 de diciembre de 2021
Logotipo de Stratstone - BMW Chesterfield

Respuesta de Stratstone - BMW Chesterfield

Hi Mr Hughes,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your visit!

We hope to be of service to you again!
Customer Services

Valorada con 5 estrellas sobre 5

Great service at BMW yesterday

Great service at BMW yesterday, calling out Jessica Smith!

14 de diciembre de 2021
Logotipo de Stratstone - BMW Chesterfield

Respuesta de Stratstone - BMW Chesterfield

Hi Pam,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Customer Services

Valorada con 5 estrellas sobre 5

First class service from everyone…

First class service from everyone involved at the Chesterfield branch

11 de diciembre de 2021
Logotipo de Stratstone - BMW Chesterfield

Respuesta de Stratstone - BMW Chesterfield

Hi Chris,

Thank you very much for leaving a 5* review.

We really appreciate it!

Have a great day!
Customer Services

Valorada con 5 estrellas sobre 5

Fabulous service

Fabulous service. Friendly and helpful staff.

9 de diciembre de 2021
Logotipo de Stratstone - BMW Chesterfield

Respuesta de Stratstone - BMW Chesterfield

Hi Nina,

Thank you for your positive review.

We're always happy to help!

Have a great day!
Customer Services

Valorada con 3 estrellas sobre 5

My car was booked in to be collected…

My car was booked in to be collected from my home at 8.30 , the weather was quite bad on the morning, so expected them to arrive bit later, got to 10.00am no one arrived , decided to call them o ly to be told they had cancelled due to the weather. No one had informed me of this , yet they made the decision not to collect at 8.00am . To be contacted and kept informed would have been nice . Had to re-book my service which has now been done . Will probably go elsewhere next time .

8 de diciembre de 2021
Logotipo de Stratstone - BMW Chesterfield

Respuesta de Stratstone - BMW Chesterfield

Hi Teresa,

Thanks for leaving us this feedback.

Please accept my apologies for the lack of communication you have received from the dealership – I will ensure that this is addressed internally.

Thank you,
Customer Services

Valorada con 5 estrellas sobre 5

Friendly helpful service

Friendly helpful service. Happy to drive from Sheffield to Chesterfield to avoid being fleeced!

7 de diciembre de 2021
Logotipo de Stratstone - BMW Chesterfield

Respuesta de Stratstone - BMW Chesterfield

Hi,

Thank you so much for the review.

We're thrilled that you had such a positive experience!

We hope that you'll consider us again in the future.
Customer Services

Valorada con 5 estrellas sobre 5

Rear right indicator failed

Rear right indicator failed. Very dangerous situation. Stratstone’s appreciated the situation and arranged a “next day” appointment to correct the problem.

3 de diciembre de 2021
Logotipo de Stratstone - BMW Chesterfield

Respuesta de Stratstone - BMW Chesterfield

Hi Ronald,

Thank you very much for 5* review!

We value your feedback and take pride in providing the best possible customer service!

Thanks again!
Customer Services

Valorada con 5 estrellas sobre 5

Raj was absolutely amazing helped me…

Raj was absolutely amazing helped me find the right the car

2 de diciembre de 2021
Logotipo de Stratstone - BMW Chesterfield

Respuesta de Stratstone - BMW Chesterfield

Hi Erol,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Customer Services

Valorada con 4 estrellas sobre 5

Very good service

2 de diciembre de 2021
Logotipo de Stratstone - BMW Chesterfield

Respuesta de Stratstone - BMW Chesterfield

Hi Harold,

We are delighted to see such a positive review.

Have a great day!
Customer Services

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