Stratstone - BMW Chesterfield Opiniones 

301
TrustScore: 3.5 sobre 5

3,5

BMW Chesterfield Eastside Park, Eastside Road, S41 9BH Chesterfield, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I booked my car for its MOT using the on line book in only to be met by an overzealous receptionist telling me it didn’t work. Later received a call to say the car was just having a complimentary wash... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Having recently purchased a BMW M240i xdrive from this dealer I can't fault the service I received from the sales team and in particular Kadie , from initial enquiry to such a pleasent and non pushy t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Highly recommend Lewis Drury @BMW Stratstone Chesterfield. Fantastic service from initial email contact to driving away my new car today. Also Simon on the finance side - patient & re-assuring. Wel... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We traveled over an hour to buy a BMW 2i8 that we had come across online. It was definitely worth the trip! Kadie was a brilliant salesperson and made sure we were well looked after during our who... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Estación de inspección de automóviles
  3. Fabricante de automóviles
  4. Mantenimiento y reparación de automóviles
  5. Servicio de cambio de aceite
  6. Concesionario de automóviles usados

Escrito por la empresa

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Escrito por la empresa

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Información de contacto

  • BMW Chesterfield Eastside Park, Eastside Road, S41 9BH, Chesterfield, Reino Unido

  • 01246 208681

3,5

Medio

TrustScore: 3.5 sobre 5

301 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,5

Todas las opiniones

(301)

4522 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

See comments already outlined.

See comments already outlined.
I now await response to my request for an estimate for the work you identified as being necessary during the diagnostic report you provided

29 de septiembre de 2022
Logotipo de Stratstone - BMW Chesterfield

Respuesta de Stratstone - BMW Chesterfield

Hi Mr Heathcote,

We pride ourselves on working hard to deliver the best possible customer service, and would really like to assist with your outstanding issues.

Please contact us at service.followup@pendragon.uk.com and we will ensure to put you in contact with the leadership team.
Customer Services

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, Carly went above and beyond as usual.

27 de septiembre de 2022
Logotipo de Stratstone - BMW Chesterfield

Respuesta de Stratstone - BMW Chesterfield

Hi Terence,

Thank you very much for leaving a 5* review.

We really appreciate it!

Have a great day!
Customer Services

Valorada con 5 estrellas sobre 5

Great Service

Easy to book in, friendly, informative, efficient. Everything you want from a Main Dealer. Love the little video they send of your vehicle checks. That way, you don't feel taken advantage of on e.g. amount of tread on your tyres, state of your brakes etc. A very professional service with a personal touch.

29 de septiembre de 2022
Logotipo de Stratstone - BMW Chesterfield

Respuesta de Stratstone - BMW Chesterfield

Hello Amanda,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction!

Enjoy your day!
Customer Services

Valorada con 5 estrellas sobre 5

Well done to Stratstone chesterfield…

Well done to Stratstone chesterfield for the work done on my car. Service manager kept me updated throughout with the progress on the car.

28 de septiembre de 2022
Logotipo de Stratstone - BMW Chesterfield

Respuesta de Stratstone - BMW Chesterfield

Hi Iain,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Customer Services

Valorada con 5 estrellas sobre 5

The appointment was booked efficiently…

The appointment was booked efficiently for a vehicle recall.

22 de septiembre de 2022
Logotipo de Stratstone - BMW Chesterfield

Respuesta de Stratstone - BMW Chesterfield

Hi Sarah,

Many thanks for taking the time to provide us with this
review.

We love to see such great feedback!
Customer Services

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Very professional snd helpful staff.

12 de septiembre de 2022
Logotipo de Stratstone - BMW Chesterfield

Respuesta de Stratstone - BMW Chesterfield

Hi Susan,

We appreciate you leaving us a review - thank you!

Have a nice day!
Customer Services

Valorada con 5 estrellas sobre 5

Brilliant service refreshments while I…

Brilliant service refreshments while I waited which were free. Can't fault them at all. Would recommend them and go back again. Wasn't too expensive neither. Thank you very much. Stratson's BMW mini .

8 de septiembre de 2022
Logotipo de Stratstone - BMW Chesterfield

Respuesta de Stratstone - BMW Chesterfield


Hello Kevin,

Thank you for taking the time to post about your recent experience.

I’m pleased to hear that you had a 5* experience and we’re very grateful for your recommendation.

Take care,
Customer Services

Valorada con 5 estrellas sobre 5

Repair to m4 leather seat

Needed a repair to my m4 leather drivers side car seat. Car only done 4980 miles. The repair is fantastic. Cannot tell a repair has been done. Customer service was brilliant and I will be recommending Stratstone BMW Chesterfield to all of my freinds associates and family. BMW warranty services need a mention as they approved the repair no questions asked.

1 de septiembre de 2022
Logotipo de Stratstone - BMW Chesterfield

Respuesta de Stratstone - BMW Chesterfield

Hello Shayne,

Thank you very much for your 5* review!

We value your feedback and take pride in providing the best possible customer service!

Thanks again!
Customer Services

Valorada con 5 estrellas sobre 5

Zoe on the service desk is excellent…

Zoe on the service desk is excellent and always so helpful. She is a credit to the company, and i will always recommend her and stratstone BMW to others.

27 de agosto de 2022
Logotipo de Stratstone - BMW Chesterfield

Respuesta de Stratstone - BMW Chesterfield

Hi Andy,

Thank you for your positive review.

We're always happy to help!

Have a great day!
Customer Services

Valorada con 5 estrellas sobre 5

Excellent service as always

Excellent service as always. Efficient, courteous, friendly and trustworthy. (Car was in for Major Service).

26 de agosto de 2022
Logotipo de Stratstone - BMW Chesterfield

Respuesta de Stratstone - BMW Chesterfield

Hi,

Thank you so much for leaving us this great review.

Have a lovely day!
Customer Services

Valorada con 5 estrellas sobre 5

Excellent customer service from all at…

Excellent customer service from all at Stratstone BMW Chesterfield

3 de agosto de 2022
Logotipo de Stratstone - BMW Chesterfield

Respuesta de Stratstone - BMW Chesterfield

Hi,

It is wonderful to receive such a positive review!

All the best!
Customer Services

Valorada con 5 estrellas sobre 5

Good communication and the staff are…

Good communication and the staff are all friendly and helpful. Price was fine for BMW dealer (never going to be the cheapest).

1 de agosto de 2022
Logotipo de Stratstone - BMW Chesterfield

Respuesta de Stratstone - BMW Chesterfield

Hi Rob,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Customer Services

Valorada con 5 estrellas sobre 5

Excellent

A very efficient service and great courtesy shown at all times.

29 de julio de 2022
Logotipo de Stratstone - BMW Chesterfield

Respuesta de Stratstone - BMW Chesterfield

Hello Miss Long,

Thank you very much for taking the time to leave us this review!

Our aim is to deliver a positive customer service.

Have a great weekend,
Customer Services

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service. Delighted with BMW covering the cost of repairs to my car.

25 de julio de 2022
Logotipo de Stratstone - BMW Chesterfield

Respuesta de Stratstone - BMW Chesterfield

Hi Gary,

Thank you for reviewing us!

We appreciate you taking the time to do this, and hope you have a great day!
Customer Services

Valorada con 5 estrellas sobre 5

I purchased a used 5 series BMW from…

I purchased a used 5 series BMW from this company and I am so pleased I did. I chose the car and how I wanted to pay for it and what add ons I wanted NOT what the salesman wanted me to have. Kept up to date with preparation etc. Having had car a few months noticed a mark on door only visible in certain light and angle. Car was booked in by Nicola at body shop. My loan car was amazing and so was the service and repair. Stratstone might be slightly more expensive but the service and care from all departments makes it well worth while. 10 out of10.

14 de julio de 2022
Opinión espontánea
Logotipo de Stratstone - BMW Chesterfield

Respuesta de Stratstone - BMW Chesterfield

Hi Michael,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day,
Customer Services

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