Stratstone - BMW Hull Opiniones 

463
•
TrustScore: 5 sobre 5

4,8

Citadel Way, Hull, HU9 1TQ Hull, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Nice warm welcome from reception offered refreshments without hesitation. When asking to view the 330e we were greeted by Gemma who told us everything we needed to know and more besides. Even though t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a great experience with BMW Stratstone Hull, in particular with Bash. He’s a top sales person, he clearly explained the whole process from initial call all the way to the follow up call a week lat... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

BMW strastone was helpful in securing us a vehicle for work. My credit score was impossible, however, BMW stastone Hull did everything in their power to secure a finance deal for me. The team worked... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Took my car in for a service on saturday morning, after booking it in with the service receptionist we left to go shopping. 10 minutes later I received a call to say the service wasn't due until nex... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. también en la categoría
  3. Concesionario de automóviles usados
  4. Estación de inspección de automóviles
  5. Fabricante de automóviles
  6. Mantenimiento y reparación de automóviles
  7. Servicio de cambio de aceite

Escrito por la empresa

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Escrito por la empresa

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

463 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(463)

4560 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

Great experience buying a beautiful…

Great experience buying a beautiful car! Thanks Steve.

22 de febrero de 2025
Opinión espontánea
Logotipo de Stratstone - BMW Hull

Respuesta de Stratstone - BMW Hull

Hi Emma,

We appreciate your kind words about Steve and are glad you found the perfect car.
Customer Services

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. Steve Briggs most helpful in all respects of the sale and handover.

22 de febrero de 2025
Opinión espontánea
Logotipo de Stratstone - BMW Hull

Respuesta de Stratstone - BMW Hull

Hi Simon,

Thank you for your kind words about Steve.

We are delighted to hear you had a positive experience and found the sales process helpful.
Customer Services

Valorada con 4 estrellas sobre 5

BMW Hull

Experience was easy and simple and Steve ensured that we understood all.

22 de febrero de 2025
Opinión espontánea
Logotipo de Stratstone - BMW Hull

Respuesta de Stratstone - BMW Hull

Hi,

We appreciate you taking the time to share your positive experience.

We're glad to hear that you found the process easy and that Steve was able to provide clear explanations.

Customer Services

Valorada con 5 estrellas sobre 5

BMW Steve

BMW - Steve. Excellent sales manner. Very easy to speak to and took time to answer all our questions. Thank you 😊

22 de febrero de 2025
Opinión espontánea
Logotipo de Stratstone - BMW Hull

Respuesta de Stratstone - BMW Hull

Hi,

We strive to provide exceptional customer service and are glad that Steve was able to assist you.

Customer Services

Valorada con 5 estrellas sobre 5

This is my 4th purchase from Stratstone…

This is my 4th purchase from Stratstone BMW Hull and every one has been pleasurable and without fuss as I would expect,I would highly recommend you call Will Houldridge and/or Jack Beeston These chaps will arrange a good deal for you they are an asset to Stratstone Hull.

8 de febrero de 2025
Opinión espontánea
Logotipo de Stratstone - BMW Hull

Respuesta de Stratstone - BMW Hull

Hi Christian,

Thank you for your kind words and for taking the time to share your positive experience.

We are delighted to hear that you have had such consistently positive experiences with us.

We appreciate your recommendation and will be sure to pass your feedback along to Will and Jack.

Customer Services

Valorada con 5 estrellas sobre 5

Great service

Kieron was courteous, polite, very knowledgeable and helpful

9 de febrero de 2025
Opinión espontánea
Logotipo de Stratstone - BMW Hull

Respuesta de Stratstone - BMW Hull

Hi Niki,

We appreciate your kind words about Kieron.

We're glad you had a positive experience.
Customer Services

Valorada con 5 estrellas sobre 5

BMW strastone was helpful in securing…

BMW strastone was helpful in securing us a vehicle for work. My credit score was impossible, however, BMW stastone Hull did everything in their power to secure a finance deal for me. The team worked together and was reassuring throughout the process updated me in all processes. Thank you BMW strastone Hull, I am driving a vehicle i can rely on because we drive king distances for work. Am a proud customer A+++

18 de enero de 2025
Opinión espontánea
Logotipo de Stratstone - BMW Hull

Respuesta de Stratstone - BMW Hull

Hello Mdue,

We are so happy to hear that you had a positive experience with our team.

We strive to provide our customers with the best possible service and it's wonderful to know that we were able to help you secure a vehicle that meets your needs.

We appreciate your kind words and are proud to have earned your business.
Customer Services

Valorada con 5 estrellas sobre 5

Purchased a pre owned vehicle

Purchased a pre owned vehicle, sales man was great and explained everything
Definitely recommend BMW Hull

16 de diciembre de 2024
Opinión espontánea
Logotipo de Stratstone - BMW Hull

Respuesta de Stratstone - BMW Hull

Hi Linda,

We appreciate your kind words and are thrilled to hear you had a positive experience with our sales team.

Customer Services

Valorada con 5 estrellas sobre 5

Purchased a preowned

Purchased a preowned vehicle. Great experience and all the paperwork was done swiftly. Highly recommend buying vehicles from BMW Stratstone in Hull.

20 de diciembre de 2024
Opinión espontánea
Logotipo de Stratstone - BMW Hull

Respuesta de Stratstone - BMW Hull

Hi Tinius,

Thank you for your kind words and for taking the time to share your positive experience.

We're thrilled to hear that you had a great experience and appreciate your recommendation.

Customer Services

Valorada con 5 estrellas sobre 5

Steve was excellent

Steve was excellent. Enjoyed our time at BMW from Steve’s amazing customer service. Will definitely be returning soon!

10 de diciembre de 2024
Opinión espontánea
Logotipo de Stratstone - BMW Hull

Respuesta de Stratstone - BMW Hull

Hi Yusuf,

Thank you for your kind words.

We're delighted to hear that you had a positive experience and that you were well taken care of by Steve.

We appreciate your business and look forward to seeing you again soon.

Customer Services

Valorada con 5 estrellas sobre 5

Steve Briggs has been very helpful &…

Steve Briggs has been very helpful & informative making our 1st purchase of our BMW a great experience.

12 de diciembre de 2024
Opinión espontánea
Logotipo de Stratstone - BMW Hull

Respuesta de Stratstone - BMW Hull

Hi,

We're thrilled to hear about your positive experience!

We appreciate your kind words about Steve.

It's wonderful to know he made your first BMW purchase a great one.

Customer Services

Valorada con 5 estrellas sobre 5

Superb

Superb service from Steve Briggs. Highly recommended

12 de diciembre de 2024
Opinión espontánea
Logotipo de Stratstone - BMW Hull

Respuesta de Stratstone - BMW Hull

Hi John,

We're thrilled to hear about your positive experience.

It's wonderful to know that you were so impressed with the service you received from Steve.

Customer Services

Valorada con 5 estrellas sobre 5

Very Good

Very happy with the service provided, made buying a car stress free.

10 de diciembre de 2024
Opinión espontánea
Logotipo de Stratstone - BMW Hull

Respuesta de Stratstone - BMW Hull

Hi Simon,

We appreciate your kind words.

We're delighted to hear you had a positive experience.
Customer Services

Valorada con 5 estrellas sobre 5

Having enquiried about a 3 series

Having enquiried about a 3 series, Mark Storey the sales executive I was dealing with was extremely knowledgeable about his products and most helpful.

6 de diciembre de 2024
Opinión espontánea
Logotipo de Stratstone - BMW Hull

Respuesta de Stratstone - BMW Hull

Hi Darren,

We're so pleased to hear about your positive experience with Mark.

It's wonderful to know that he was able to provide you with the information you needed and make your experience so helpful.

Customer Services

Valorada con 5 estrellas sobre 5

Great customer experience

Nice warm welcome from reception offered refreshments without hesitation. When asking to view the 330e we were greeted by Gemma who told us everything we needed to know and more besides. Even though this was about understanding the specs for a company car she couldn’t do enough to help us make sure we had made the correct options. Advised us that if we had any other questions or queries to not hesitate to get back in touch. Really nice to be made so welcome and relaxed definitely a much improved customer experience than Marshall’s Grimsby. Thanks again.

7 de diciembre de 2024
Opinión espontánea
Logotipo de Stratstone - BMW Hull

Respuesta de Stratstone - BMW Hull

Hi Alex,

Thank you for your kind words.

We're delighted to hear you had a positive experience with our team.

We strive to provide a welcoming and informative environment for all our customers.

We're thrilled that you found Gemma to be so helpful and knowledgeable.

We appreciate your feedback and will share it with the team.
Customer Services

Valorada con 5 estrellas sobre 5

Fantastic customer service from Morgan

Fantastic customer service from Morgan, I’ve never like the idea of a BMW because of how technical they are on the interior, but he took his time explaining and it’s pretty simple once you get to understand them fully.
Any questions or queries I had was answered multiple times and in full depth.
I was devastated to hear he was leaving the sales department as I was looking forward to dealing with him as and when I wanted an upgrade!

28 de noviembre de 2024
Opinión espontánea
Logotipo de Stratstone - BMW Hull

Respuesta de Stratstone - BMW Hull

Hi Megan,

We appreciate your kind words about Morgan's exceptional customer service.

It's fantastic to hear that he was able to make your experience with our brand positive and clear up any confusion you had about our vehicles.

We strive to provide our customers with the best possible experience, and we are proud of our team's dedication to helping customers understand our products.

Customer Services

Valorada con 5 estrellas sobre 5

Purchase of my new car

From the minute I walked in the showroom to picking up my car 2 months later, the staff were extra helpful. Mark went above and beyond to explain the various options available to me in the car that met my needs. On the day I picked up my new car, once again he went the extra mile during the handover appointment. I would not hesitate in recommending him.

25 de noviembre de 2024
Opinión espontánea
Logotipo de Stratstone - BMW Hull

Respuesta de Stratstone - BMW Hull

Hi Angela,

Thank you for your kind words!

We are delighted to hear that you had such a positive experience with us.

We are thrilled that you found Mark to be helpful and that they went above and beyond to meet your needs.

We appreciate your business and hope to see you again in the future.

Customer Services

Valorada con 5 estrellas sobre 5

Excellent professional service from…

Excellent professional service from Steve from start to finish, Steve took the time to answer any questions we had for a smooth and easy handover. Thank you Steve!

23 de noviembre de 2024
Opinión espontánea
Logotipo de Stratstone - BMW Hull

Respuesta de Stratstone - BMW Hull

Hi Emma,

Thank you for your kind words.

We are delighted to hear you had a positive experience and that you were so well taken care of by Steve.

We'll be sure to pass your compliments along.
Customer Services

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, for my new 1series,
Can’t recommend them enough,
Many thanks steve briggs

13 de noviembre de 2024
Opinión espontánea
Logotipo de Stratstone - BMW Hull

Respuesta de Stratstone - BMW Hull

Hi Jon,

Thank you for taking the time to leave a positive rating.

It's great to hear such positive feedback and we will ensure that this is shared with Steve. We really appreciate your recommendation and hope to see you again!

Have a lovely day,
Customer Services

Valorada con 5 estrellas sobre 5

Excellent service from start to finish…

Excellent service from start to finish thanks to Steve Briggs. New car purchase was simple and left us with a great deal- thank you!

2 de noviembre de 2024
Opinión espontánea
Logotipo de Stratstone - BMW Hull

Respuesta de Stratstone - BMW Hull

Hi Stephen,

We're thrilled to hear you had a positive experience and that you were happy with the service you received.

We appreciate your kind words about Steve and the great deal you received.
Customer Services

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