Stratstone - Land Rover Tonbridge Opiniones 

155
•
TrustScore: 4.5 sobre 5

4,4

Woodgate Way, TN11 0FU Tonbridge, England, GB

•

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great service as always from Marcus and the team in service at the Tonbridge dealership. They set a high standard and consistently exceed it! I only wish your sales team had half the capability. T... Ver más

Valorada con 5 estrellas sobre 5

Executive customer service all round from arriving through waiting to leaving. It feels as though you are the only customer and everything is geared towards you

Valorada con 5 estrellas sobre 5

Stratstone is always so helpful. The staff are polite, professional and extremely friendly. We only wanted the batteries changed in our key fobs, but everything was done straightaway without any fuss.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Listened to the problem being experienced, located the cause and resolved quickly. Also understood my needs for a courtesy car and provided a suitable vehicle


Información sobre la empresa

  1. Concesionario de autos
  2. también en la categoría
  3. Concesionario de automóviles usados
  4. Estación de inspección de automóviles
  5. Fabricante de automóviles
  6. Mantenimiento y reparación de automóviles
  7. Servicio de cambio de aceite

Escrito por la empresa

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Escrito por la empresa

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Información de contacto

  • Woodgate Way, TN11 0FU, Tonbridge, England, Reino Unido

  • 01732 913 242

4,4

Excelente

TrustScore: 4.5 sobre 5

155 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,4

Todas las opiniones

(155)

4543 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Superb customer experience

Executive customer service all round from arriving through waiting to leaving. It feels as though you are the only customer and everything is geared towards you

15 de octubre de 2026
Valorada con 3 estrellas sobre 5

Stratstone as a Dealer is ok

Stratstone as a Dealer is ok, albeit their Labour and parts charges are excessive, our problem revolved around a vehicle purchased from Evans Halshaw, part of the Lithia Groups as is Stratstone, they was an internal disputs as to how a repair was to be paid, in my opinuion this should have been remedid by the intervention of Lithia Group who has overall control. I must give praise where it is due, Jiya from customer service was great to the best of her ability,the situation was at best often embarising for her, yet she was honest, considerate and made every personnal effort to be helpfull, albeit much was beyond her control.

24 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Great service as always from Marcus and…

Great service as always from Marcus and the team in service at the Tonbridge dealership.
They set a high standard and consistently exceed it!

I only wish your sales team had half the capability. They are totally inept!

2 de octubre de 2026
Valorada con 5 estrellas sobre 5

We have an excellent trade relationship…

We have an excellent trade relationship with Tonbridge and they continue to give us great service.

1 de agosto de 2026
Logotipo de Stratstone - Land Rover Tonbridge

Respuesta de Stratstone - Land Rover Tonbridge

Hello,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Valorada con 5 estrellas sobre 5

Great customer service from the service…

Great customer service from the service advisor Wilhelm Busch.

14 de agosto de 2026
Logotipo de Stratstone - Land Rover Tonbridge

Respuesta de Stratstone - Land Rover Tonbridge

Hello Foa,
Thanks for sharing your recent experience!
It sounds like Wilhelm  has done a great job helping you during your time at our Dealership.
I'll be sure to pass your kind review on.
Stratstone Brand Customer Services

Valorada con 5 estrellas sobre 5

Stratstone is always so helpful

Stratstone is always so helpful. The staff are polite, professional and extremely friendly. We only wanted the batteries changed in our key fobs, but everything was done straightaway without any fuss. Thank you Stratstone.

27 de agosto de 2026
Logotipo de Stratstone - Land Rover Tonbridge

Respuesta de Stratstone - Land Rover Tonbridge

Hello Paul,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Land Rover Tonbridge Customer Services

Valorada con 5 estrellas sobre 5

Fantastic Service & MOT

Fantastic Service & MOT

8 de agosto de 2026
Logotipo de Stratstone - Land Rover Tonbridge

Respuesta de Stratstone - Land Rover Tonbridge

Hello Hannah,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Valorada con 5 estrellas sobre 5

Perfect as usual

Perfect as usual

13 de agosto de 2026
Logotipo de Stratstone - Land Rover Tonbridge

Respuesta de Stratstone - Land Rover Tonbridge

Hello Andrew,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Valorada con 4 estrellas sobre 5

Good Service from Sarah and Piers

Work done well and to time. Would happily recommend this dealership for service.

21 de julio de 2026
Logotipo de Stratstone - Land Rover Tonbridge

Respuesta de Stratstone - Land Rover Tonbridge

Hello Andrew,
Thank you for your review. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
Stratstone Land Rover Tonbridge Customer Services

Valorada con 5 estrellas sobre 5

Booking and service done as expected

Booking and service done within expected time scale. Waited approx 2.5hrs and whilst refreshment was offered and taken no one bothered me to see if I wanted to change cars. Mobile signal poor in buiding

17 de julio de 2026
Logotipo de Stratstone - Land Rover Tonbridge

Respuesta de Stratstone - Land Rover Tonbridge

Hello John,

Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.

We're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.

This will enable us to address any areas of concern and ensure a better experience for you and others.

Thank you once again for taking the time to review us.
Stratstone Land Rover Tonbridge Customer Services

Valorada con 5 estrellas sobre 5

Very helpful and friendly

Very helpful and friendly

11 de julio de 2026
Logotipo de Stratstone - Land Rover Tonbridge

Respuesta de Stratstone - Land Rover Tonbridge

Hello Tony,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Valorada con 5 estrellas sobre 5

Looked after

Looked after, kept up to date and high levels of customer service.

25 de junio de 2026
Logotipo de Stratstone - Land Rover Tonbridge

Respuesta de Stratstone - Land Rover Tonbridge

Hello John,
A big thank you for leaving us a 5* review!
Have a lovely day!
Stratstone Brand Customer Services

Valorada con 5 estrellas sobre 5

kept informed of the work on my car by…

kept informed of the work on my car by the service team, whole process was very smooth which is why prefer this branch over those closer to where i live. Worth the extra effort

1 de julio de 2026
Logotipo de Stratstone - Land Rover Tonbridge

Respuesta de Stratstone - Land Rover Tonbridge

Hello Colin,
A big thank you for leaving us a 5* review!
Have a lovely day!
Stratstone Brand Customer Services

Valorada con 5 estrellas sobre 5

Good service kept updated problem found…

Good service kept updated problem found and repaired quickly

24 de julio de 2026
Logotipo de Stratstone - Land Rover Tonbridge

Respuesta de Stratstone - Land Rover Tonbridge

Hello Linda,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más