Stratstone - Land Rover Wolverhampton Opiniones 

172
TrustScore: 4 sobre 5

4,1

Graiseley Hill, WV2 4HQ Wolverhampton, England, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We are delighted with our purchase which was made even more enjoyable by the hassle free experience and quality service throughout from Neil at Stratstone - Land Rover Wolverhampton. Without a doubt t... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I have been a loyal Range Rover customer since 2005 and I can not believe how they treat their customers. i would not buy another land rover product. especially from Stratstone Wolverhampton. no one h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Vicky is always amazing and I cannot thank her enough. On this occasion, though, I have to give special mention to Sally on reception. When I visited on Wednesday 10th of June she was so kind, caring... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What a Reception team! The fantastic experience started right at the front door! We were greeted by a lovely receptionist called Sally she was incredibly warm, professional, and welcoming. She offere... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Estación de inspección de automóviles
  3. Fabricante de automóviles
  4. Mantenimiento y reparación de automóviles
  5. Servicio de cambio de aceite
  6. Concesionario de automóviles usados

Escrito por la empresa

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Escrito por la empresa

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Información de contacto

  • Graiseley Hill, WV2 4HQ, Wolverhampton, England, Reino Unido

  • 01902 212 904

4,1

Muy bueno

TrustScore: 4 sobre 5

172 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(172)

4411 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Able to book a service time slot so I…

Able to book a service time slot so I could wait while my car was serviced. Good choice of coffees.

20 de mayo de 2026
Logotipo de Stratstone - Land Rover Wolverhampton

Respuesta de Stratstone - Land Rover Wolverhampton

Hello David,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services

Valorada con 5 estrellas sobre 5

Quick polite and courteous

Quick polite and courteous

11 de mayo de 2026
Logotipo de Stratstone - Land Rover Wolverhampton

Respuesta de Stratstone - Land Rover Wolverhampton

Hello Phil,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services

Valorada con 4 estrellas sobre 5

This was my first service

This was my first service, and it was a two year service. Everything went well including the use of a Velar during the service. (Wanted a Defender but ha ho). Experience was overall good, except the poor valet done free with the service, which was disappointing and a shame, as everything else was good.

5 de mayo de 2026
Logotipo de Stratstone - Land Rover Wolverhampton

Respuesta de Stratstone - Land Rover Wolverhampton

Hello.
Thank you for your review. We'd love to understand what would have made it a five-star experience so we can continue developing our service. Please don't hesitate to reach out directly if we can assist further.
Stratstone Land Rover Wolverhampton Customer Services

Valorada con 5 estrellas sobre 5

Irena Torra was excellent and arranged…

Irena Torra was excellent and arranged the trade in and new vehicle efficiently.

30 de abril de 2026
Logotipo de Stratstone - Land Rover Wolverhampton

Respuesta de Stratstone - Land Rover Wolverhampton

Hi Chris.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Irena at Dealership.
Have a lovely day!
Stratstone Land Rover Wolverhampton Customer Services

Valorada con 5 estrellas sobre 5

Professional and Excellent service

Professional and Excellent service

1 de mayo de 2026
Logotipo de Stratstone - Land Rover Wolverhampton

Respuesta de Stratstone - Land Rover Wolverhampton

Hello.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership.
Have a lovely day!
Stratstone Land Rover Wolverhampton Customer Services

Valorada con 5 estrellas sobre 5

purchased a new car from Sales Person…

purchased a new car from Sales Person Simon. Experience from start to finish was very good.
Also the after sales is excellent, you are treated like family.

5 de febrero de 2026
Logotipo de Stratstone - Land Rover Wolverhampton

Respuesta de Stratstone - Land Rover Wolverhampton

Hi Paula.
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Simon at Dealership.
Have a lovely day!
Stratstone Land Rover Wolverhampton Customer Services

Valorada con 5 estrellas sobre 5

Nice staff.very helpful

Nice staff.very helpful

29 de abril de 2026
Logotipo de Stratstone - Land Rover Wolverhampton

Respuesta de Stratstone - Land Rover Wolverhampton

Hello Nirmal.
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services

Valorada con 5 estrellas sobre 5

Excellent service from the whole team…

Excellent service from the whole team at Wolverhampton and Vicky in particular , always keep you updated and listen to your needs. Would highly recommend.

24 de abril de 2026
Logotipo de Stratstone - Land Rover Wolverhampton

Respuesta de Stratstone - Land Rover Wolverhampton

Hello Emma,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Valorada con 5 estrellas sobre 5

Service was very good

Service was very good, everything explained to me

14 de abril de 2026
Logotipo de Stratstone - Land Rover Wolverhampton

Respuesta de Stratstone - Land Rover Wolverhampton

Hello David,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services

Valorada con 5 estrellas sobre 5

Kam Saqib was incredible th

Kam Saqib was incredible throughout. Communication was on point and he went above and beyond to resolve all issues to ensure this was as smooth as possible.

10 de abril de 2026
Logotipo de Stratstone - Land Rover Wolverhampton

Respuesta de Stratstone - Land Rover Wolverhampton

Hi Tom,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Kam Saqib at Dealership
Have a lovely day!
Stratstone Brand Customer Services

Valorada con 2 estrellas sobre 5

key battery changed when not required…

key battery changed when not required at very expensive price and windscreen washer bottle refilled when not required i had filled it 3 days before again at very expensive price

1 de abril de 2026
Logotipo de Stratstone - Land Rover Wolverhampton

Respuesta de Stratstone - Land Rover Wolverhampton

Hi Ray,

Thanks for sharing your feedback on your experience with Stratstone Land Rover Wolverhampton. We're sorry if our service didn't meet your expectations, and we appreciate you bringing this to our attention.

To help us improve our processes and better serve our customers, could you please provide more details about your experience to our Customer Service Team at stratstonecustomercare@stratstone.com. They'll be happy to look into your concerns.

Thanks again for taking the time to leave your review.
Stratstone Land Rover Wolverhampton Customer Services

Valorada con 3 estrellas sobre 5

Poor service

Car wasn’t valeted as promised which is a poor show considering service & MOT cost £700.

Invoice stated 81,000 service but it was a 41,000 service.

Have to trust that correct service was done.

Poor for a JLR dealership

2 de octubre de 2025
Logotipo de Stratstone - Land Rover Wolverhampton

Respuesta de Stratstone - Land Rover Wolverhampton

Hello Stephen,

Thank you for sharing your feedback with us. Your input is incredibly valuable as it helps us enhance the experience for all our customers.

We understand that a three-star rating can indicate a neutral experience, and we're committed to improving. To better understand your perspective and make the necessary improvements, we kindly ask you to provide more details by emailing us at stratstonecustomercare@stratstone.com.

This will enable us to address any areas of concern and ensure a better experience for you and others.

Thank you once again for taking the time to review us.
Stratstone Land Rover Wolverhampton Customer Services

Valorada con 5 estrellas sobre 5

Great service

6 de abril de 2026
Logotipo de Stratstone - Land Rover Wolverhampton

Respuesta de Stratstone - Land Rover Wolverhampton

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Land Rover Wolverhampton Customer Services

Valorada con 5 estrellas sobre 5

Fantastic service!

My car went in for a mid-service health check and i honestly can not recommend enough! I dealt with Zowie and she was absolutely super, she was extremely knowledgeable and was fantastic with getting me in and out of the garage as efficiently as possible. I have had awful previous experiences with different car dealerships however, Range Rover stands very far out from the competition! Not only are the cars fantastic but, the service you receive as a customer really makes you feel special and well taken care of. Thank you very much to the Range Rover team, especially Zowie!!

2 de abril de 2026
Opinión espontánea
Logotipo de Stratstone - Land Rover Wolverhampton

Respuesta de Stratstone - Land Rover Wolverhampton

Hi Liv,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Zowie at Dealership
Have a lovely day!
Stratstone Land Rover Wolverhampton Customer Services

Valorada con 5 estrellas sobre 5

Dealership helped us with our issues we…

Dealership helped us with our issues we felt mainly with Victoria from Wolverhampton and she was amazing from start to finish

9 de diciembre de 2025
Logotipo de Stratstone - Land Rover Wolverhampton

Respuesta de Stratstone - Land Rover Wolverhampton

Hi,
Thank you for leaving us this review.
We strive for 100% satisfaction, so it's great to see you had such a positive experience with Victoria at Dealership
Have a lovely day!
Stratstone Land Rover Wolverhampton Customer Services

Valorada con 5 estrellas sobre 5

Vicky kept me updated all the time

Vicky kept me updated all the time, fantastic service

26 de marzo de 2026
Logotipo de Stratstone - Land Rover Wolverhampton

Respuesta de Stratstone - Land Rover Wolverhampton

Hello,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Valorada con 1 estrellas sobre 5

Awful service

Awful service. Damage to my vehicle. No response to a formal complaint and a new vehicle cancelled at point of collection.

1 de marzo de 2026
Logotipo de Stratstone - Land Rover Wolverhampton

Respuesta de Stratstone - Land Rover Wolverhampton

Hi Mrs Hayden,

Thank you for sharing your feedback.

We understand how frustrating and disappointing damage to your vehicle, the lack of response to your formal complaint, and the cancellation of your new vehicle at the point of collection must have been.

Please could you contact us directly with your details if you have any outstanding issues on stratstonecustomercare@stratstone.com

Once again, I apologise for the inconvenience caused and thank you for giving us the opportunity to put things right.

Thank you,
Stratstone Customer Services

Valorada con 5 estrellas sobre 5

Always friendly and efficient

Always friendly and efficient

4 de marzo de 2026
Logotipo de Stratstone - Land Rover Wolverhampton

Respuesta de Stratstone - Land Rover Wolverhampton

Hello Andrew,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

Valorada con 1 estrellas sobre 5

Jaguar i pace repaired under waranty…

Jaguar i pace repaired under waranty service was very good until they realised it was waranty work video in car in workshop shows technician spending a lot of time opening drawers on tool box watching for supervisor whilst on the phone he spent 30+ mins on phone without even touching the car £225 per hr (phone back in pocket when supervisor was spotted drawer opened tool taken out put back when he had gone then back on phone) how can this company justify labour costs when technicians are not working on car. Took waranty company for a ride big style no wonder they were reluctant to pay full labour cost (video forwarded to them) this is totally unaceptable from them and an unjustified charge anyone who trusts this dealership to work on your car get ready to dig deep in your pockets for a unjustified labour charge for technicians who stand arround on their phone JLR were not happy when they found out there was a covert camera recording the whole time it was in workshop GET THIS SORTED JLR you are a premium car service provider dont take advantage of your customers

13 de marzo de 2026
Opinión espontánea
Logotipo de Stratstone - Land Rover Wolverhampton

Respuesta de Stratstone - Land Rover Wolverhampton

Dear Mark,

Thank you for taking the time to rate the experience you have had with Stratstone Land Rover Wolverhampton. Please accept our sincere apologies if our service did not meet your needs and thank you for bringing this to our attention. To allow us to improve our processes and the service we provide to our customers, we would please ask that you provide more details of your experience to our customer service team at stratstonecustomercare@stratstone.com, who will be happy to investigate your concerns and have the opportunity to make things right for you.

Once again, we would like to thank you for taking the time to leave this review. Your support to Lithia is much appreciated.

Stratstone Land Rover Wolverhampton Customer Services

Valorada con 5 estrellas sobre 5

Polite friendly service

10 de febrero de 2026
Logotipo de Stratstone - Land Rover Wolverhampton

Respuesta de Stratstone - Land Rover Wolverhampton

Hello Linda,
We appreciate you leaving us a review - thank you!
Have a nice day!
Stratstone Brand Customer Services

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