Stratstone - MINI Doncaster Opiniones 

169
TrustScore: 5 sobre 5

4,9

Wheatley Hall Rd, DN2 4PE Doncaster, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I recently purchased a used mini from Stratstone Mini Doncaster. This was made an excellent and stressless experience by Jake Bishop, who was very friendly and professional and not pushy at all.He w... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From the moment, Stratstone mini Doncaster took over the maintenance for my Mini Cooper S (recently purchased from an Other has been outstanding. I’d like to share special thank you and gratitude for... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Firstly let me say Becky on service desk was amazing she is a credit to you but the mechanics let you down. So I brought my car last week for service and mot including washing my car which didn’t ha... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought a Mini Countryman S for my wife's birthday and that took a lot of organising by the staff to keep it a secret until the final moment. I can't thank those involved for helping me through from... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Estación de inspección de automóviles
  3. Fabricante de automóviles
  4. Mantenimiento y reparación de automóviles
  5. Servicio de cambio de aceite
  6. Concesionario de automóviles usados

Escrito por la empresa

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Escrito por la empresa

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Información de contacto

  • Wheatley Hall Rd, DN2 4PE, Doncaster, Reino Unido

  • 01302 380500

4,9

Excelente

TrustScore: 5 sobre 5

169 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(169)

4295 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I was extremely impressed with the…

I was extremely impressed with the responsiveness from Staci Barnes. Whenever I had a question or concern, she was quick to get back to me with helpful information. It made the entire process of working with your company much more efficient and enjoyable. Thank you Staci for your excellent communication and responsiveness.

31 de mayo de 2024
Opinión espontánea
Logotipo de Stratstone - MINI Doncaster

Respuesta de Stratstone - MINI Doncaster

Hi,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your recent experience with Staci.

We hope to be of service to you again!
Customer Services

Valorada con 2 estrellas sobre 5

Wouldn’t recommend

Firstly let me say Becky on service desk was amazing she is a credit to you but the mechanics let you down. So I brought my car last week for service and mot including washing my car which didn’t happen. The price I was quoted through bookmygarage.com couldn’t be honoured which was very strange but having no choice I agreed, my car failed the mot and Becky was kind enough to arrange a loan car for
me, she was brilliant and even accommodated the fact my son’s wheelchair. My car was left and was told it would be ready Tuesday but amazing it was ready Monday, my car needed a new tire and spring. I was told my car would be tracked but only the one side was and my was pulling to the right. I did ring Becky and she said I could bring the car back but I would be charged for tracking. So I have decided against that. I will go to a different garage. I have brought my cars there for a few years but I won’t be back. Apart from Becky I didn’t feel I got good service and I’m not convinced my car got what was needed. I am so disappointed as previous years it’s been better. My car was dirty even though was offered it washing. Becky did offer to get them to wash it but I didn’t have time to wait when I came to pick the car up, after all they had it since Saturday. Anyway like I
Say I won’t be back. The fact I had to chase the confirmation of the booking and the price wasn’t honoured didn’t sit well with me…

11 de mayo de 2024
Opinión espontánea
Logotipo de Stratstone - MINI Doncaster

Respuesta de Stratstone - MINI Doncaster

Hello Maz,

Thank you for taking the time to leave this review.

I’m pleased to say you were happy with the service that you received from Becky. She will be very happy to hear this so I will ensure to make her aware.

I’m so sorry to hear that your vehicle didn’t receive the complimentary wash and vac when you recently brought your vehicle into the MINI branch in Doncaster.

I will ensure that this feedback is passed over to the relevant leadership team so they can take this on board to ensure this doesn’t happen again in the future.

Customer Services

Valorada con 5 estrellas sobre 5

Just picked up my second new car from…

Just picked up my second new car from Stratstone Doncaster.
Jake took care of everything and it all went very smoothly.
He is a very friendly and professional guy.
Amazing Cooper S Hatchback in Melting Silver…beautiful colour.
Thank you once again for such a great deal.

29 de marzo de 2024
Opinión espontánea
Logotipo de Stratstone - MINI Doncaster

Respuesta de Stratstone - MINI Doncaster

Hi Barry,

Thank you so much for your kind words!

We are so happy to hear that Jake was able to provide you with excellent service.

We strive to ensure that all of our customers receive the best possible service.

Thank you again for your positive review!
Customer Services

Valorada con 5 estrellas sobre 5

Collected my new Countryman last week…

Collected my new Countryman last week and loving it! My third mini after enjoying my 2 previous convertables, and the adverse weather since has been the best test on comfort and performance! A huge thanks to Jake, who has given us excellent professional, personal service from the start, going beyond expectations when…through no fault of his or the dealership…my order was cancelled near to the expected delivery date. He searched the country to provide me with a car with the same spec and available to me before even the original order was expected. ….a star! 🤩 The whole team at Stratstone Doncaster worked together to provide a most professional, comfortable service and experience you can trust. Thank you all, Sue and Tony

4 de enero de 2024
Opinión espontánea
Logotipo de Stratstone - MINI Doncaster

Respuesta de Stratstone - MINI Doncaster

Hello Sue and Tony,

Thank you so much for the review.

We're thrilled that you had such a positive experience with Jake.

We hope that you'll consider us again in the future.
Customer Services

Valorada con 5 estrellas sobre 5

Stratstone Mini Doncaster - Fantastic

Picked up my new Mini Cooper today. Mini Stratstone Doncaster have been amazing. An extra special handover for my 60th Birthday. These guys went the extra mile !!

A massive thank you to Courtney and Staci. The sale and handover was the best ever. I would highly recommend.

30 de diciembre de 2023
Opinión espontánea
Logotipo de Stratstone - MINI Doncaster

Respuesta de Stratstone - MINI Doncaster

Hi,

Thank you so much for your lovely review.

We love to hear when our team members go the extra mile!

I will ensure your feedback is passed onto Courtney and Staci so they know what a great job they are doing!

Thank you again and enjoy your new vehicle!
Customer Services

Valorada con 5 estrellas sobre 5

We purchased a warranted used mini…

We purchased a warranted used mini convertible from Stratstone mini at Doncaster and was helped throughout by Jake Gibson .He was fantastic and assisted us when we were trying to decide which Mini we wanted by test driving the vehicles on the day . I apologise for making him late for his deliveroo which I,m sure would have required time in the microwave prior to eating. well done Jake and thanks !
Albert & Lynne

22 de octubre de 2023
Opinión espontánea
Logotipo de Stratstone - MINI Doncaster

Respuesta de Stratstone - MINI Doncaster

Hi Albert,

Thank you so much for your kind words!

We are so happy to hear that Jake was able to provide you with excellent service.

We strive to ensure that all of our customers receive the best possible service.

Thank you again for your positive review!
Customer Services

Valorada con 5 estrellas sobre 5

I travel many miles to get their excellent attention!

I have bought 3 Minis from Stratton over the last 10 years, despite living 'down south!' I come back every time because I can guarantee that I will feel valued as a customer and will always receive first class treatment. I cannot fault their attitude and service...nothing is too much trouble. Beth in particular has been an absolute star and I will miss her...but I am sure that whoever her replacement is will do an excellent job. I've just spoken to Staci today and she too has been brilliant!I honestly cannot praise them enough...thank you Stratstone MINI!

8 de septiembre de 2023
Opinión espontánea
Logotipo de Stratstone - MINI Doncaster

Respuesta de Stratstone - MINI Doncaster

Hi Liz,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your recent experience with Beth and Staci.

We hope to be of service to you again!
Customer Services

Valorada con 3 estrellas sobre 5

Didn’t buy a car in the end

Didn’t buy a car in the end, the last week June, first week in July didn’t materialise and found a car somewhere else, very apologetic said out of their hands but sadly in sales over promising and under delivery isn’t a good look, a bit old fashioned sales, Courtney very pleasant tho, and an easy transaction…shame they couldn’t come through…

20 de julio de 2023
Opinión espontánea
Logotipo de Stratstone - MINI Doncaster

Respuesta de Stratstone - MINI Doncaster

Hi Christopher,

We appreciate all feedback so I will ensure that this is passed over to the relevant leadership team so they can take this on board.

We hope to see you again in the future.
Customer Services

Valorada con 5 estrellas sobre 5

Jake was really helpful with a friendly…

Jake was really helpful with a friendly approach. We didn't feel rushed or under pressure, but he took the time to explain about the vehicles, answer our questions and help us to find the right vehicle.

27 de mayo de 2023
Opinión espontánea
Logotipo de Stratstone - MINI Doncaster

Respuesta de Stratstone - MINI Doncaster

Hello Karen,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Customer Services

Valorada con 5 estrellas sobre 5

Really pleased with my recent…

Really pleased with my recent experience at this dealership. Jake really looked after me, and I’m truly grateful for all his advice. Also wanted to praise Laura and Staci as they also supported throughout my process!

Will definitely be back!

12 de abril de 2023
Opinión espontánea
Logotipo de Stratstone - MINI Doncaster

Respuesta de Stratstone - MINI Doncaster

Hi Reece,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction!

Enjoy your day!
Customer Services

Valorada con 5 estrellas sobre 5

Amazing experience from the moment I…

Amazing experience from the moment I walked in, the showroom always feels so welcoming! Special thanks to Laura and Staci for helping me, I won’t go anywhere else in future!

5 de junio de 2023
Opinión espontánea
Logotipo de Stratstone - MINI Doncaster

Respuesta de Stratstone - MINI Doncaster

Hi Jake,

Thank you very much for taking the time to leave us this positive review!

Our aim is to deliver a positive customer service.

Have a great week!
Customer Services

Valorada con 5 estrellas sobre 5

I was looking to buy my first mini

I was looking to buy my first mini. I went in on a busy Sunday and the team were just amazing!! So down to earth and just really lovely people. The after sales service has been just amazing too. Staci has helped me to personalise my mini. Nothing is too much trouble. I absolutely love my mini more than any other car I’ve had. And I will definitely stick to Mini Doncaster for all my mini needs

14 de febrero de 2023
Opinión espontánea
Logotipo de Stratstone - MINI Doncaster

Respuesta de Stratstone - MINI Doncaster

Hello Shelley,

We love receiving positive feedback and we appreciate your positive review of your recent visit to the MINI branch in Doncaster.

We hope you'll consider us again in the future with your automotive needs!
Customer Services

Valorada con 5 estrellas sobre 5

Courtney Stratstone Mini

Well, went back to see Courtney sooner than expected, again fantastic service bought a Mini Cooper S Clubman Shadow Edition, presentation on collection was superb. Staci was fabulous setting up my service plan and providing a fantastic service, the whole team worked hard to meet my requirements and I love the car, thank you

28 de febrero de 2023
Opinión espontánea
Logotipo de Stratstone - MINI Doncaster

Respuesta de Stratstone - MINI Doncaster

Hi Steve,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day.
Customer Services

Valorada con 5 estrellas sobre 5

A fantastic car from a fantastic seller

We have just purchased a mini John Works. The service was excellent. Our sales person Courtney gave 100% and more. Friendly atmosphere, knowledgeable and nothing was too much trouble. The choice of cars is exceptional and prices are very reasonable. I recommend Doncaster Stratstone Mini to anyone who is searching for their next car.

18 de enero de 2023
Opinión espontánea
Logotipo de Stratstone - MINI Doncaster

Respuesta de Stratstone - MINI Doncaster

Hello Angie,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction!

Enjoy your day!
Customer Services

Valorada con 5 estrellas sobre 5

Top class service

Although I didn’t purchase a car from mini Doncaster in the end, the service provided from Jake was second to none. He went above and beyond to try and source the right vehicle and deal for me. He kept me up to date throughout the process. I would go back there again next time as my first port of call without a doubt.

27 de diciembre de 2022
Opinión espontánea
Logotipo de Stratstone - MINI Doncaster

Respuesta de Stratstone - MINI Doncaster

Hello Michelle,

We appreciate you taking the time to review us!

I am very pleased everything was handled to your satisfaction!

Enjoy your day!
Customer Services

Valorada con 5 estrellas sobre 5

Really good service

Jake was really helpful and made the buying process really easy and painless. Buying virtually is a great way to do it if you know what you want as it is much quicker and more focused.

18 de diciembre de 2022
Logotipo de Stratstone - MINI Doncaster

Respuesta de Stratstone - MINI Doncaster

Hello,

Thank you very much for leaving a 5* review.

We really appreciate it!

Have a great day!
Customer Services

Valorada con 5 estrellas sobre 5

All the staff are really efficient

All the staff are really efficient and friendly. They are always helpful and welcoming.

11 de diciembre de 2022
Logotipo de Stratstone - MINI Doncaster

Respuesta de Stratstone - MINI Doncaster

Hi Barry,

Many thanks for taking the time to provide us with this review.

We love to see such great feedback!
Customer Services

Valorada con 5 estrellas sobre 5

I had a minor issue with the engine…

I had a minor issue with the engine cooling liquid, so I had to ask Stratstone for help. I was pleased that the car was sorted out straight away. Excellent service. Thank you.

29 de noviembre de 2022
Logotipo de Stratstone - MINI Doncaster

Respuesta de Stratstone - MINI Doncaster

Hi Eleonora,

Thank you for taking the time to leave us this positive review!

It’s lovely to see you had a great experience with us!
Customer Services

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