Tried to twice to get a quote using their website box, but without success. Got a reply apologising and their head of Servicing then assured me that someone would contact me on the following Monday... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I just bought a black Mini from Josh and honestly—he is AMAZING. The car was perfect… until I scuffed the alloys on day two (entirely my fault, and I’m still annoyed at myself!). From the moment I... Ver más
La empresa ha respondido
Simply the best. We recently collected a New Mini from Sarah Dilkes - what a superstar, superb product knowledge and absolutely no ‘hard sell’ whatsoever. Plus as this was a factory order Sarah remain... Ver más
La empresa ha respondido
I collected my new mini Aceman last week. The customer service experience from Craig is exceptional, with superb product knowledge, and no hard sell. From the very first contact to driving away wi... Ver más
La empresa ha respondido
Información sobre la empresa
- Concesionario de autos
- Estación de inspección de automóviles
- Fabricante de automóviles
- Mantenimiento y reparación de automóviles
- Servicio de cambio de aceite
- Concesionario de automóviles usados
Escrito por la empresa
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Escrito por la empresa
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Información de contacto
Citadel Way, HU9 1TQ, Hull, Reino Unido
- 01482 605555
4,1
Muy bueno
51 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Although initially delayed after order…
Although initially delayed after order due to no fault of dealership, I am extremely happy with the order / delivery of my new car.
Thanks to Steve Birks who seamlessly organised and guided us through the process!!
24 de octubre de 2021
Respuesta de Stratstone - MINI Hull
Hello Jayne,
Thank you so much for your great review!
Your review is very important to us, as our goal is to deliver an outstanding customer experience.
Best wishes,
Customer Services
Really good customer service from…
Really good customer service from Sarah,down to earth, straight forward, professional and no jargon.
Was given a really good deal too good to turn down, left us to make the decision, absolutely no pressure,
23 de octubre de 2021
Respuesta de Stratstone - MINI Hull
Hi Phil,
Thank you so much for the review.
We're thrilled that you had such a positive experience!
We hope that you'll consider us again in the future.
Customer Services
I'm about to pick up my third Mini
I'm about to pick up my third Mini - an electric one this time - from the team at Stratstone Hull, so that itself speaks volumes.
21 de octubre de 2021
Respuesta de Stratstone - MINI Hull
Hi Rebecca,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day.
Customer Services
Friendly staff and always helpful with…
Friendly staff and always helpful with information etc.
18 de octubre de 2021
Respuesta de Stratstone - MINI Hull
Hi Mark,
Thanks so much for the review!
Our team takes pride in providing excellent customer service.
Take care,
Customer Services
Fantastic service from the moment i…
Fantastic service from the moment i walked into the garage, polite friendly knowledgeable staff, nothing too much for the amazing sales team - Sarah & Gavin
10 de septiembre de 2021
Respuesta de Stratstone - MINI Hull
Hello,
Thank you very much for taking the time to leave us this positive review!
Our aim is to deliver a positive customer service.
Have a great week!
Customer Services
Excellent service
Efficient friendly service from Sarah when arranging a test drive and follow up offer. A pleasant experience all round.
14 de agosto de 2021
Opinión espontánea
Respuesta de Stratstone - MINI Hull
Hi Stuart,
We really appreciate this positive review!
Thanks so much!
Customer Services
Excellent attention to detail
Excellent attention to detail and very happy with vehicle. Craig was very helpful and attentive in our discussions explaining everything carefully.
Car was beautifully presented and looks lovely
14 de agosto de 2021
Respuesta de Stratstone - MINI Hull
Hi Andrew,
A huge thanks for taking the time to rate your recent experience with us.
The leadership team love to see such great feedback!
Have a nice day.
Customer Services
Bad experience only improved when…
Bad experience only improved when someone else got involved with the sales journey but first impression counts sadly not happened
24 de julio de 2021
Respuesta de Stratstone - MINI Hull
Hi James,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact me on service.followup@pendragon.uk.com
Thank you,
Customer Services
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.