Stratstone - MINI Tyneside Opiniones 

167
TrustScore: 5 sobre 5

4,9

The Silverlink, NE28 9ND Wallsend, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Mini Siverlink has a brilliant customer care, they take time to explain and have great empathy with customer. All the staff from service manager Mark to Liam tech engineer and Calton from BMW to Paul... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Bought my first car through this garage recently, and had a good experience with the team there. Guy called Olly was great when it came to finding the right car to fit my travelling needs and answer... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just bought a young, approved mini from stratsone silverlink, as well as traded in our 10 year old diesel mini and 4 year old electric mini. Paul Southern was great, very personable and honest. The pr... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Visited showroom enjoyed test drive and received offer to buy car under part exchange Advised salesman offer was slightly low but may be accepted subject to satisfactory insurance quote to be che... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Estación de inspección de automóviles
  3. Fabricante de automóviles
  4. Mantenimiento y reparación de automóviles
  5. Servicio de cambio de aceite
  6. Concesionario de automóviles usados

Escrito por la empresa

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Escrito por la empresa

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

167 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(167)

4298 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Fantastic service from Gary Stewart

Fantastic service from Gary Stewart. He took the time to go through every aspect of the vehicle sale and paperwork, He was a pleasure to deal with.

14 de enero de 2022
Logotipo de Stratstone - MINI Tyneside

Respuesta de Stratstone - MINI Tyneside

Hi Anthony,

Thank you for taking the time to leave us this positive review!

It’s lovely to see you had a great experience with us!
Customer Services

Valorada con 5 estrellas sobre 5

Excellent service

13 de enero de 2022
Logotipo de Stratstone - MINI Tyneside

Respuesta de Stratstone - MINI Tyneside

Hi Pete,

Thanks for the fabulous review!

Kindest regards,
Customer Services

Valorada con 5 estrellas sobre 5

Brilliant

Always an excellent customer service

As usual Abbey was fantastic

5 de enero de 2022
Logotipo de Stratstone - MINI Tyneside

Respuesta de Stratstone - MINI Tyneside

Hi Ian,

We appreciate you leaving us a review - thank you!

Have a nice day!
Customer Services

Valorada con 5 estrellas sobre 5

We always get a great service from Gary…

We always get a great service from Gary in sales and Honour in the service centre where you get great advice from there knowledge.

1 de enero de 2022
Logotipo de Stratstone - MINI Tyneside

Respuesta de Stratstone - MINI Tyneside

Hi Vicky,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Customer Services

Valorada con 5 estrellas sobre 5

Very professional service

Very professional service. Kept informed weekly of car's progress. Salesman Gary courteous and helpful.

1 de enero de 2022
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Respuesta de Stratstone - MINI Tyneside

Hi,

We love receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Customer Services

Valorada con 5 estrellas sobre 5

Best guy for the job

Gary is an outstanding sales man and really pushed on my behalf for the best deal he could with the new car and my part ex.
He came through on everything he said he would do, and although the wait time was 90 days for the car (not his fault) he let me know what was going on each week.
I've bought many cars in my time but this was the most smoothest and well explained purchase I have had.
I Will be using Gary again!! 5 stars

Mr A watson mini cooper electric

25 de diciembre de 2021
Logotipo de Stratstone - MINI Tyneside

Respuesta de Stratstone - MINI Tyneside

Hi Andrew,

Thank you so much for taking the time to review your experience with us.

We are absolutely thrilled that you have rated us so highly!

Kindest regards.
Customer Services

Valorada con 5 estrellas sobre 5

Another fantastic Stratstone Mini !!!

This is our second Mini, and I'm sure there will be more !!! Gary Stewart is the most professional, friendly and engaging car salesperson I know. Obviously highly knowledgeable, he was always available and most helpful throughout the purchase. Gary is an absolute credit to both the Stratstone and BMW Mini brands. Thank you Mini, thank you Gary !!!

25 de diciembre de 2021
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Respuesta de Stratstone - MINI Tyneside

Hello Garry,

Thank you so much for your great review!

Your review is very important to us, as our goal is to deliver an outstanding customer experience.

Best wishes,
Customer Services

Valorada con 5 estrellas sobre 5

Very happy

Very happy! They made buying my car so easy and did everything they could. Such kind people!

24 de diciembre de 2021
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Respuesta de Stratstone - MINI Tyneside

Hi Stephanie,

It is wonderful to receive such a positive review!

All the best!
Customer Services

Valorada con 5 estrellas sobre 5

Kept up to date by salesman every week.

As ALL car manufacturers are currently struggling to get hold of enough micro chips to produce their orders Mini was no different. Gary our salesman kept in contact every week and when the car arrived had it turned around ready to go within 4 hour of it arriving.

23 de diciembre de 2021
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Respuesta de Stratstone - MINI Tyneside

Hi,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day.
Customer Services

Valorada con 5 estrellas sobre 5

Paul Southern on behalf of BMW Mini…

Paul Southern on behalf of BMW Mini couldn’t have been more helpful & we would recommend anyone to seek advice from him.
The whole experience dealing with BMW Mini was highly professional.

21 de diciembre de 2021
Logotipo de Stratstone - MINI Tyneside

Respuesta de Stratstone - MINI Tyneside

Hello Mrs Graham,

Thank you very much for taking the time to leave us this review!

Our aim is to deliver a positive customer service.

Have a great day!
Customer Services

Valorada con 5 estrellas sobre 5

I wouldn’t go anywhere else

I wouldn’t go anywhere else. The mini team are really friendly and Gary always goes the extra mile to make sure his customers are happy. Great service as always!

19 de diciembre de 2021
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Respuesta de Stratstone - MINI Tyneside

Hello,

Thank you for leaving us this review.

We strive for 100% satisfaction, so it’s great to see you had such a positive experience at Tyneside.

Have a lovely day!
Customer Services

Valorada con 5 estrellas sobre 5

Just book a test drive with a Mini…

Just book a test drive with a Mini Electric you won’t regret it, just take your credit card.
Great service from Mini Stratstone.

18 de diciembre de 2021
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Respuesta de Stratstone - MINI Tyneside


Hello,

Thank you so much for your great review!

Your review is very important to us, as our goal is to deliver an outstanding customer experience.

Best wishes,
Customer Services

Valorada con 5 estrellas sobre 5

Garry was brilliant really efficient…mrs Hedley

Garry was brilliant really efficient excellent service would recommend

18 de diciembre de 2021
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Respuesta de Stratstone - MINI Tyneside

Hi Susan,

We love receiving positive reviews; please feel free to stop by again if you need help.

Take care,
Customer Services

Valorada con 5 estrellas sobre 5

Love my NEW Mini Exclusive

I went to stratstone with the intention of looking at used Minis. I came away a happy owner of a brand new one. Gary Stewart was absolutely great from start to finish. Listened to my needs and budget, finding me the best new car ever. I highly recommend the Mini Exclusive, Stratstone silverlink and Gary Stewart the sales advisor.

15 de diciembre de 2021
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Respuesta de Stratstone - MINI Tyneside

Hi Clare,

Thank you so much for reviewing your recent experience with the MINI branch in Tyneside.

It’s great to hear you’ve had a positive experience.

Take care,
Customer Services

Valorada con 5 estrellas sobre 5

Great Customer Service

Great customer service. I had a virtual appt with Sydney, who was lovely, very professional and knowledgeable. When I collected the car from the showroom, Sydney did not disappoint.

11 de diciembre de 2021
Logotipo de Stratstone - MINI Tyneside

Respuesta de Stratstone - MINI Tyneside

Hi Sarah,

I appreciate you taking the time to leave this review!

I am very pleased you are satisfied with your visit!

We hope to be of service to you again!
Customer Services

Valorada con 5 estrellas sobre 5

Excellent service provided by Paul…

Excellent service provided by Paul throughout the buying process. Paul’s friendly, relaxed but business-like manner gives you the confidence and time to come to the right decision for you. And the car is really nice too!

11 de diciembre de 2021
Opinión espontánea
Logotipo de Stratstone - MINI Tyneside

Respuesta de Stratstone - MINI Tyneside

Hello Mr Stewart,

Thank you so much for reviewing your recent experience with the MINI branch in Tyneside.

It’s great to hear you’ve had a positive experience.

Take care,
Customer Services

Valorada con 5 estrellas sobre 5

Best salesman ever!!

It is an absolute pleasure dealing with Gary Stewart he helps us so much and we totally trust him. I definitely wouldn’t go anywhere else.

1 de diciembre de 2021
Logotipo de Stratstone - MINI Tyneside

Respuesta de Stratstone - MINI Tyneside

Hello,

Thank you so much for your great review!

Your review is very important to us, as our goal is to deliver an outstanding customer experience.

Best wishes,
Customer Services

Valorada con 5 estrellas sobre 5

Stratstone Tyneside BMW/ MINI

Been using Stratstone Tyneside for over 25 years, first with BMW then the last 13 years with Mini, excellent service, Gary Stewart in sales always gives me and my family an excellent deal and great after sales service too.

1 de diciembre de 2021
Logotipo de Stratstone - MINI Tyneside

Respuesta de Stratstone - MINI Tyneside

Hi David,

Thank you for taking the time to leave us this fantastic review!

We strive to provide excellent customer service at the MINI branch in Tyneside.

Thanks again!
Customer Services

Valorada con 5 estrellas sobre 5

Our 4th Mini purchased from Stratstone…

Our 4th Mini purchased from Stratstone Mini Silverlink... This time a new Mini Electric. We would highly recommend Gary for his Professionalism, outstanding attention to detail and customer care... Ensuring we were kept informed throughout the purchase and delivery process. Very happy customer.

30 de noviembre de 2021
Logotipo de Stratstone - MINI Tyneside

Respuesta de Stratstone - MINI Tyneside

Hi Diane,

Thank you very much for 5* review!

We value your feedback and take pride in providing the best possible customer service!

Thanks again!
Customer Services

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent service for the fourth time from Gary Stewart, Stratstone mini, Silverlink. He goes above and beyond for his customers, couldn’t be more helpful and delivers a professional service at all times.

25 de noviembre de 2021
Logotipo de Stratstone - MINI Tyneside

Respuesta de Stratstone - MINI Tyneside

Hi Sanchia,

A huge thanks for taking the time to rate your recent experience with us.

The leadership team love to see such great feedback!

Have a nice day.
Customer Services

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