Service was excellent overall and I am happy with the work carried out. The team clearly take pride in what they do. My only minor observation is that communication could be a touch more responsiv... Ver más
La empresa ha respondido
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Service was excellent overall and I am happy with the work carried out. The team clearly take pride in what they do. My only minor observation is that communication could be a touch more responsiv... Ver más
La empresa ha respondido
Polite helpful service as always. We changed OPC to Cambridge as the service and booking availability was better than former OPC. Car returned looking clean and smart. All service items done and visua... Ver más
La empresa ha respondido
Everything's been great from start to finish. The support teams and Timothy Cogger have been absolutely brilliant. I'm genuinely happy and couldn't be more pleased to keep coming back to your Porsche... Ver más
La empresa ha respondido
Happy to do the work I was paying for (interim oil service) but the whole reason it was booked in; to replace a microswitch in the drivers door, wasn't investigated fully and not dealt with. With no... Ver más
La empresa ha respondido
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, including: Aston Martin, BMW, BYD, Ferrari, Jaguar, Land Rover, Mercedes-Benz, MINI, Porsche and smart. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
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High Street, CB227QD, Harston, England, Reino Unido
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Happy to do the work I was paying for (interim oil service) but the whole reason it was booked in; to replace a microswitch in the drivers door, wasn't investigated fully and not dealt with. With no proper service desk you can actually walk up to, you end up sitting in the front (albeit nice coffee & biscuits) but it takes 30mins+ to just collect your car. I don't have that time to waste on such a simple process.

Respuesta de Stratstone - Porsche Centre Cambridge
Harriet followed up to ensure the car issue would be addressed and kept me well informed during that process.

Respuesta de Stratstone - Porsche Centre Cambridge
Car was serviced within the time scale quoted , pleasant reception , no delays

Respuesta de Stratstone - Porsche Centre Cambridge

Respuesta de Stratstone - Porsche Centre Cambridge
Following my initial purchase of my first ever Porsche where the service year one and two was excellent, I’ve now been reduced to some average garage fix - but at a premium rate. Very disappointing.

Respuesta de Stratstone - Porsche Centre Cambridge
Great biscuits and coffee.
But does a Porsche Extended warranty give a new "Peace of Mind", probably not.

Respuesta de Stratstone - Porsche Centre Cambridge
Everyone was extremely welcoming and I was attended too promptly

Respuesta de Stratstone - Porsche Centre Cambridge
Everything's been great from start to finish. The support teams and Timothy Cogger have been absolutely brilliant. I'm genuinely happy and couldn't be more pleased to keep coming back to your Porsche Centre with my PPGTS. If possible, I'd also love for you to take care of my new Ford Ranger MS-RT 2025 whenever you’re able – it’d be fantastic to have you work on that as well.

Respuesta de Stratstone - Porsche Centre Cambridge

Respuesta de Stratstone - Porsche Centre Cambridge
Whole experience from booking my car in, arranging a loan car, information during the service and pick up was very efficient and straight forward.

Respuesta de Stratstone - Porsche Centre Cambridge
The process was simple and very quick, we identified the most suitable vehicle for me and less than a week later I was driving the car home.

Respuesta de Stratstone - Porsche Centre Cambridge
It's Porsche , can I say more ? Everything is exceptional ; from the minute you walk through the door to the moment you leave.

Respuesta de Stratstone - Porsche Centre Cambridge
Fantastic Service from the aftersales team
Big shout out to Dan and Harriet

Respuesta de Stratstone - Porsche Centre Cambridge
Attention to detail, nothing too much trouble. Friendly attentive staff

Respuesta de Stratstone - Porsche Centre Cambridge
Really helpful staff and the technician was very thorough in completing the warranty repair on my 911.

Respuesta de Stratstone - Porsche Centre Cambridge
I recently visited Porsche Centre Cambridge and I couldn’t be more impressed with the service I received, especially from Jasmine.
From start to finish, Jasmine truly exceeded my expectations. She was professional, attentive, and incredibly knowledgeable, keeping me informed throughout the entire process. What stood out most was the genuine care and attention given to my car it was treated with the utmost respect and returned to me in immaculate condition.
The whole experience felt seamless and personal, and it’s clear that customer satisfaction is a top priority. Jasmine is a real credit to Porsche Centre Cambridge, and I wouldn’t hesitate to recommend both her and the centre to anyone.
Thank you again for such outstanding service.

Respuesta de Stratstone - Porsche Centre Cambridge
Professional but friendly, truly turned a fault with my car into an opportunity to demonstrate customer service at a different level.

Respuesta de Stratstone - Porsche Centre Cambridge
excellent from start to finish thank you Fred and the rest of the team

Respuesta de Stratstone - Porsche Centre Cambridge
Thank you for the excellent service provided. Harriet was exceptionally helpful throughout the process, and her professionalism and attentiveness greatly contributed to a very positive experience. I am extremely satisfied and consider this to be one of the best service experiences I have had.

Respuesta de Stratstone - Porsche Centre Cambridge
All work was carried out with complete customer satisfaction. Kept informed of progress and completion. Very good courtesy transport arrangements.

Respuesta de Stratstone - Porsche Centre Cambridge
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