Stratstone - Porsche Centre Cambridge Opiniones 

186
•
TrustScore: 4.5 sobre 5

4,3

High Street, CB227QD Harston, England, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent customer service from Carolina Ferreira, she is exceptional. The front of house team at Cambridge are all fantastic, great communication and hospitality. Vehicle was serviced/ repaired t... Ver más

Valorada con 3 estrellas sobre 5

Happy to do the work I was paying for (interim oil service) but the whole reason it was booked in; to replace a microswitch in the drivers door, wasn't investigated fully and not dealt with. With no... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Polite helpful service as always. We changed OPC to Cambridge as the service and booking availability was better than former OPC. Car returned looking clean and smart. All service items done and visua... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Porsche Centre Cambridge delivered exactly the level of service one would expect from a premium brand: professional, attentive and customer-focused. This is in stark contrast to my after-sales ex... Ver más


Información sobre la empresa

  1. Concesionario de autos
  2. también en la categoría
  3. Concesionario de automóviles usados
  4. Estación de inspección de automóviles
  5. Fabricante de automóviles
  6. Mantenimiento y reparación de automóviles
  7. Servicio de cambio de aceite

Escrito por la empresa

Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, including: Aston Martin, BMW, BYD, Ferrari, Jaguar, Land Rover, Mercedes-Benz, MINI, Porsche and smart. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.

Stratstone

Escrito por la empresa

Buy your way
Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
Sell your car
We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
Online booking
Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.

Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

186 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,3

Todas las opiniones

(186)

4578 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

First visit to the dealership since…

First visit to the dealership since purchasing the car. great welcoming experience where you really felt valued as a customer.

29 de julio de 2025
Logotipo de Stratstone - Porsche Centre Cambridge

Respuesta de Stratstone - Porsche Centre Cambridge

Hi Bradley,

We're happy to hear that your first visit with us was a great welcoming experience.

It is wonderful to know that you felt valued as a customer.
Customer Services

Valorada con 5 estrellas sobre 5

The people.

The people.

21 de julio de 2025
Logotipo de Stratstone - Porsche Centre Cambridge

Respuesta de Stratstone - Porsche Centre Cambridge

Hi Alan,

Thank you for the five stars.
Customer Services

Valorada con 5 estrellas sobre 5

Great staff make each visit a pleasure

Great staff make each visit a pleasure, new site is fantastic and has a great selection of stock. Staff communication by email and phone is prompt, friendly and efficient.

3 de junio de 2025
Logotipo de Stratstone - Porsche Centre Cambridge

Respuesta de Stratstone - Porsche Centre Cambridge

Hi James,

We appreciate you taking the time to leave us this great feedback.

We're happy to hear that you find our staff and new site fantastic and that our communication is prompt and friendly.

Best wishes,
Customer Services

Valorada con 4 estrellas sobre 5

Great service & very helpful

12 de junio de 2025
Logotipo de Stratstone - Porsche Centre Cambridge

Respuesta de Stratstone - Porsche Centre Cambridge

Hi Roger,

We appreciate your feedback and are so glad to hear that you found our service helpful and positive.

Customer Services

Valorada con 5 estrellas sobre 5

Turning poor reliability into excellent service

I have unfortunately had more than my first share of Issues with My cars, But this is where it is important that the brand is not just about the car but about the overall service. My experiences with Cambridge have enabled them to demonstrate what excellent customer services looks like.

1 de mayo de 2025
Logotipo de Stratstone - Porsche Centre Cambridge

Respuesta de Stratstone - Porsche Centre Cambridge

Hi,

We appreciate you taking the time to share your experience.

We are happy to hear that our customer service met your expectations during challenging times with your car.

It's great to know we could demonstrate excellent service.
Customer Services

Valorada con 5 estrellas sobre 5

All work completed as promised

All work completed as promised. Nice coffee too.

23 de mayo de 2025
Logotipo de Stratstone - Porsche Centre Cambridge

Respuesta de Stratstone - Porsche Centre Cambridge

Hi,

We're glad you were satisfied with our work and that you enjoyed our coffee.
Customer Services

Valorada con 5 estrellas sobre 5

Very attentative service

Very attentative service - did what they said.

23 de mayo de 2025
Logotipo de Stratstone - Porsche Centre Cambridge

Respuesta de Stratstone - Porsche Centre Cambridge

Hi Mr De Wolf,

Thanks so much for the review!

Our team takes pride in providing excellent customer service.

Take care,
Customer Services

Valorada con 5 estrellas sobre 5

Warranty repairs

The repairs were done on my vehicle in a very professional and satisfactory level. Updates were frequent. Replacement car was provided for the duration of the repairs. Awaiting the shipment of parts from Germany was a little frustrating but understandable.

25 de mayo de 2025
Logotipo de Stratstone - Porsche Centre Cambridge

Respuesta de Stratstone - Porsche Centre Cambridge

Hi Mr Mildren,

We are happy to see that your recent visit to Porsche Centre Cambridge was a positive one!

The dealership is always available for any assistance that you may need.

Thank you for taking the time to leave us your rating!
Customer Services

Valorada con 2 estrellas sobre 5

Poor communications when my car got…

Poor communications when my car got damaged.

15 de mayo de 2025
Logotipo de Stratstone - Porsche Centre Cambridge

Respuesta de Stratstone - Porsche Centre Cambridge

Hello,

We're sorry to hear that you haven't had a positive experience. If there is anything that we can assist with, please get in touch with us at serice.followup@stratstone.com.

Thank you,
Customer Services

Valorada con 5 estrellas sobre 5

A welcoming experience and excellent…

A welcoming experience and excellent customer service. Classy.

22 de mayo de 2025
Logotipo de Stratstone - Porsche Centre Cambridge

Respuesta de Stratstone - Porsche Centre Cambridge

Hi Simon,

We appreciate your kind words and are glad you enjoyed your experience.
Customer Services

Valorada con 5 estrellas sobre 5

Great place

Great place, great team, great experience with parts and service department

15 de mayo de 2025
Logotipo de Stratstone - Porsche Centre Cambridge

Respuesta de Stratstone - Porsche Centre Cambridge

Hi Chris,

We appreciate your kind words.

We are pleased to hear you had a positive experience with our team and service.

Customer Services

Valorada con 5 estrellas sobre 5

Everyone knows their job and is out to…

Everyone knows their job and is out to please making the centre friendly, efficient and welcoming. Nothing is to much of a problem

15 de mayo de 2025
Logotipo de Stratstone - Porsche Centre Cambridge

Respuesta de Stratstone - Porsche Centre Cambridge

Hi Darren,

We are so happy to hear that you had a positive experience.

We strive to create a welcoming and efficient environment for all our customers.

We appreciate your kind words and will continue to work hard to maintain this standard.

Customer Services

Valorada con 5 estrellas sobre 5

The complete service received. The staff so helpful and the Service Manager and Engineers.

My Porsche Boxster. Excellent service and professional and the Staff are great and very friendly and so helpful. I have been back with my Car a few times to have work carried out which has been excellent as usual.

3 de abril de 2025
Logotipo de Stratstone - Porsche Centre Cambridge

Respuesta de Stratstone - Porsche Centre Cambridge

Hi,

We are delighted to hear that you have had such a positive experience with our team and that you have been happy with the work carried out on your Porsche Boxster.

We appreciate your kind words and are glad you were satisfied with the service.
Customer Services

Valorada con 5 estrellas sobre 5

This is where I am buying my next Porsche from!

Helpful, responsive, knowledgeable and plenty of coffee and cake. A great team with a great passion for customer service.

29 de abril de 2025
Logotipo de Stratstone - Porsche Centre Cambridge

Respuesta de Stratstone - Porsche Centre Cambridge

Hi Adam,

We're so glad to hear that you had a positive experience with our team.

We strive to provide excellent customer service and are happy to know that our efforts were appreciated.

Customer Services

Valorada con 5 estrellas sobre 5

Amazing customer service

Everyone that I dealt with during my visit was extremely helpful and professional. Excellent service from Porsche Centre Cambridge.

29 de abril de 2025
Logotipo de Stratstone - Porsche Centre Cambridge

Respuesta de Stratstone - Porsche Centre Cambridge

Hi Gary,

We are delighted to hear that you had a positive experience and found our team helpful and professional.

We appreciate your feedback and are glad you enjoyed your visit to our center.

Customer Services

Valorada con 5 estrellas sobre 5

Very efficient and professional

Great service, friendly, knowledgeable team.

29 de abril de 2025
Logotipo de Stratstone - Porsche Centre Cambridge

Respuesta de Stratstone - Porsche Centre Cambridge

Hi,

Thank you for your kind words.

We're glad you had a positive experience with our team.
Customer Services

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