By far the worst dealership I have dealt with. Porsche Turbo s booked in for a major service for several weeks ring on the day to cancel as I was on my way down. I would seriously avoid unprofessional... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Excellent service and great value from Porsche Centre Wolverhampton. The car was prepared to an exceptionally high standard, and the whole experience was first class. A special thank you to Dave... Ver más
La empresa ha respondido
Excellent service from the initial welcome and throughout the service. Avril goes above and beyond but does it naturally-such a great asset for the dealership!
La empresa ha respondido
Managed to fit in an MOT at short notice and used a booked but "no-show" waiting appointment to turn it around faster than expected on the day. Great job.
La empresa ha respondido
Información sobre la empresa
- Concesionario de autos
- Estación de inspección de automóviles
- Fabricante de automóviles
- Mantenimiento y reparación de automóviles
- Servicio de cambio de aceite
- Concesionario de automóviles usados
Escrito por la empresa
Welcome to Stratstone on Trustpilot. We represent some of the world's most iconic car manufacturers, which include the likes of Aston Martin, Audi, BMW, Ferrari, Mercedes-Benz and Porsche to name just a few. Our decades of experience working alongside these brands has allowed us to create an exciting journey that places our customers in the driving seat. Our retailers have an exceptional range of deals on new and approved used vehicles, whilst offering competitive rates on servicing and repairs. Discover a defining experience by visiting our website or contacting your preferred retailer today.
Stratstone
Escrito por la empresa
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Stratstone website. Alternatively, visit one of our modern retailers, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Información de contacto
Stafford Road, WV10 7ER, Wolverhampton, Reino Unido
- 01902 394010
4,4
Excelente
307 opiniones
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Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Get me what I paid for and not rip me…
Get me what I paid for and not rip me off !!!!
19 de febrero de 2025
Respuesta de Stratstone - Porsche Centre Wolverhampton
Hello Paul,
We're sorry to see that you haven't had a positive experience. If there is anything that we can assist you with, please get in touch with us at service.followup@stratstone.com.
Thank you,
Customer Services
Oil Service
Porsche Wolverhampton are always very welcoming and friendly. They always look after me and go the extra mile to make sure that everything goes well.
24 de febrero de 2025
Respuesta de Stratstone - Porsche Centre Wolverhampton
Hi Paul,
We are delighted to hear that you have had such a positive experience with our team.
We strive to provide exceptional customer service and are thrilled that you have felt valued and well looked after.
Customer Services
Terrible job cleaning my car
17 de febrero de 2025
Respuesta de Stratstone - Porsche Centre Wolverhampton
Hi Sukhjeevan,
We understand your disappointment with the cleaning service you received.
We strive to provide high-quality cleaning services and are sorry that your experience did not meet your expectations.
We value your feedback and will use it to improve our services.
Customer Services
Brilliant service.
Brilliant service.
Range to book car in due to whether failure. Dropped car in the same day. Finished by Monday and ready to collect, cleaned and fully charged.
Fantastic!
6 de febrero de 2025
Respuesta de Stratstone - Porsche Centre Wolverhampton
Hi Dale,
We appreciate your kind words and are thrilled to hear about your positive experience.
We strive to provide excellent service and are glad we were able to assist you during a challenging situation.
Customer Services
Perfect Porsche
Being go here since it opened, fantastic showroom, and fabulous vehicles. But what really makes it special is the staff. The service team in particular are some of the best I’ve ever dealt with. It consistently focused on customer satisfaction and exceeding your expectations.
10 de febrero de 2025
Respuesta de Stratstone - Porsche Centre Wolverhampton
Hi Michael,
Thank you for your kind words.
We are delighted to hear you are enjoying our showroom and vehicles.
We are proud of our service team and appreciate your recognition of their dedication to customer satisfaction.
Customer Services
Felt very welcomed by extremely…
Felt very welcomed by extremely friendly staff, overall very pleased
7 de febrero de 2025
Respuesta de Stratstone - Porsche Centre Wolverhampton
Hi Ranbir,
Thank you for your kind words.
We're delighted to hear you had a positive experience.
Customer Services
Great customerservice from collecting…
Great customer service from collecting the car to re delivering perfect thank you
31 de enero de 2025
Respuesta de Stratstone - Porsche Centre Wolverhampton
Hi,
Thank you for your kind words.
We are delighted to hear that you were happy with the service you received.
Customer Services
Great customer service from hannah and…
Great customer service from hannah and Avril - superb team :)
29 de enero de 2025
Respuesta de Stratstone - Porsche Centre Wolverhampton
Hi Lloyd,
It's wonderful to know that you received such great customer service from both Hannah and Avril.
Customer Services
From Reception through to Sales and…
From Reception through to Sales and Service my experience all levels has been excellent.
very ones been first class and a tribute to your recruiting process.
20 de enero de 2025
Respuesta de Stratstone - Porsche Centre Wolverhampton
Hi Keith,
Thank you for your kind words.
We are delighted to hear that you had a positive experience at all levels.
We appreciate your feedback and will share it with our team.
Customer Services
Master Class
We attended a Master Class for our Macan S and your Jack was excellent with his explanation of each query we raised.
17 de enero de 2025
Respuesta de Stratstone - Porsche Centre Wolverhampton
Hello David,
We're thrilled to hear you had such a positive experience with our Master Class.
We appreciate your kind words about Jack's expertise and dedication to providing clear and helpful answers.
Customer Services
I was looked after with care and…
I was looked after with care and consideration and kept informed of the process at all stages.
17 de enero de 2025
Respuesta de Stratstone - Porsche Centre Wolverhampton
Hello Paul,
We're so glad to hear you had a positive experience.
Thank you for sharing your feedback.
Customer Services
Unclear and amateur service..
Unclear and amateur service... I had to chase everything.... Drove away in an uninsured hire car. No apologises. Used to be a good centre when it was new but lost it
10 de enero de 2025
Respuesta de Stratstone - Porsche Centre Wolverhampton
Hi Philip,
We understand your frustration with your recent experience.
We strive to provide a seamless and professional service, and it's clear we fell short of your expectations.
We appreciate you bringing this to our attention and will use your feedback to improve our processes.
Customer Services
Is this the best UK Porsche Dealership???
Porsche Wolverhampton are a really great outfit, the people there are all friendly, helpful and efficient. Nothing is too much trouble for them.
17 de enero de 2025
Respuesta de Stratstone - Porsche Centre Wolverhampton
Hi Judith,
It's wonderful to know that our team was able to provide you with friendly, helpful, and efficient service.
We strive to make every customer feel valued and we're glad we were able to meet your expectations.
Customer Services
Excellent service from start to finish
14 de enero de 2025
Opinión espontánea
Respuesta de Stratstone - Porsche Centre Wolverhampton
Hi Sarah,
We appreciate you leaving us a review - thank you!
Have a nice day!
Customer Services
See comments already sent
4 de diciembre de 2024
Respuesta de Stratstone - Porsche Centre Wolverhampton
Hi Christopher,
We are sorry that you are not fully satisfied.
On checking with the team at Wolverhampton about your comments, we stopped storing Winter Wheels a few years ago, however we do offer this off site, but this is chargeable.
Your feedback has been passed over to the relevant team.
Customer Services
Respuesta de Stratstone - Porsche Centre Wolverhampton
Hi Lee,
We're glad to hear you had a great interaction with Daisy.
Customer Services
Great service team
Great service team. Avril is probably the best in the country
12 de diciembre de 2024
Respuesta de Stratstone - Porsche Centre Wolverhampton
Hi Mark,
We're thrilled to hear about your positive experience.
We appreciate your kind words about our service team and Avril's exceptional work.
Customer Services
The best dealership I’ve ever visited
The best dealership I’ve ever visited. Professional but in a very friendly and relaxed way. Not the usual stuffiness from a dealership of this nature. Warm welcoming place and attention to detail was on another level. Refreshing in this day and age.
12 de diciembre de 2024
Respuesta de Stratstone - Porsche Centre Wolverhampton
Hi,
Thank you for your kind words.
We are thrilled to hear that you had a positive experience at our Centre.
We strive to create a welcoming and comfortable environment for all our customers, and it's wonderful to know we achieved that for you.
We appreciate your feedback and will continue to work hard to provide exceptional service.
Customer Services
Courtesy
Prompt, courteous service and was kept well informed throughout as to the status of the repair.
Ellie was both helpful and professional.
Very happy to recommend!
10 de diciembre de 2024
Respuesta de Stratstone - Porsche Centre Wolverhampton
Hi Paul,
Thank you for your kind words.
We are delighted to hear that you were happy with the service you received.
We appreciate your feedback and will continue to strive for excellence.
Customer Services
Respuesta de Stratstone - Porsche Centre Wolverhampton
Hi Terry,
Thank you for your kind words.
We're glad you had a positive experience.
Customer Services
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