Student Storage Box Opiniones 

96
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The process was very easy, you just pack them and they pick it up from your place and deliver it wherever you want and fast. I love the fact that they send you the boxes and tape ahead of time. Also i... Ver más

Valorada con 1 estrellas sobre 5

Four boxes were to be delivered today but it's already past the delivery time and I have nothing. I waited in the house the whole day and this has to be the most frustrating experience ever. The onlin... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ive used this company for 3 years of storage/shipping as I went to uni abroad. They have always provided a faultless service and are accessible and easy to contact/adjust bookings if needed.

Valorada con 5 estrellas sobre 5

I shopped around for a service to get my daughters belongings moved out of halls / delivered from North to South. There really wasn’t anything that provided such a straightforward booking process, ea... Ver más

4,3

Excelente

TrustScore: 4.5 sobre 5

96 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(96)

27 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Everything Perfect

The collection and delivery process was very easy and on time. I had my boxes in stored for more than a year! I received them healthy and clean! Perfect service! Thank you very much for this service that you provide!

10 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The process was very easy

The process was very easy, you just pack them and they pick it up from your place and deliver it wherever you want and fast. I love the fact that they send you the boxes and tape ahead of time. Also it’s awesome that you don’t have to pay until you are sure how many boxes you are using. Overall it was the best experience I had with moving my things. I totally recommend!

17 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

storage and moving

Ive used this company for 3 years of storage/shipping as I went to uni abroad. They have always provided a faultless service and are accessible and easy to contact/adjust bookings if needed.

8 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant service - far outweighs competition

I shopped around for a service to get my daughters belongings moved out of halls / delivered from North to South. There really wasn’t anything that provided such a straightforward booking process, easy to use website and at such a very cost effective price for luggage and boxes - and delivered super fast. Absolutely brilliant. Boxes arrived ahead of the move in good time - really good quality boxes / tape and labelling materials. The only downside is the pick up procedure, as the only way it can practically work from a security controlled large halls was to take all the boxes to the halls post room (who very kindly did not mind it being stored there for the morning until pick up) as the driver does not collect from halls room / floor, or call to say pick up is incoming, so easiest is to be collected from a permanently manned desk. Would work more easily from a house. But other than that i couldn’t rate the whole experience more highly.

28 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid at all costs

Avoid at all costs. Studentstoragebox.co.uk isn't registered in the UK, charged me VAT despite having no VAT number on the invoice, and doesn't actually run the storage facility themselves; they outsource the lot, so you're paying a middleman with zero accountability. I stored a bike with them over the summer, and they claimed to have delivered it to the wrong student address. Then, when I challenged them, they tried to blame-shift by questioning how I packaged my bike and sent a doctored photo of a supposedly crushed bike box, which was physically impossible, given that the frame can hold a suitcase on top without flinching. Replies came once a day at best, the correspondent refused to give their full name or a company address, and they only ever rang from a withheld number. My bike conveniently reappeared the following week, but only after I threatened to report them to HMRC. The service is appalling, the liability structure is non-existent, and I'm writing this purely to stop the next person losing their kit. Gamble if you fancy it; I never will, and I'd never recommend them. If studentstoragebox.co.uk wants an open debate, I'm happy to oblige and release all the documents I have.

8 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy to book

Easy to book, Nice Service and Quality Packaging materials. Amazing customer service

6 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very grateful to this company

Very grateful to this company. They picked up and held my items in storage for 2 months while I was away on holiday. I was also relocating to a different part of the UK once I returned and they were able to efficiently transport all my items perfectly intact in good time. What’s even more amazing is that I wasn’t able to attach my shipping labels on the boxes but they still kindly collected them and even placed the labels for me! Worth the amount of money paid as well. Much appreciated, I know who to contact next time!

7 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT RECOMMEND. ZERO CUSTOMER SERVICE IF ITEM LOST/RETURNED

I used Student Storage Box to move my boxes and suitcases from London to NYC 4 weeks ago, since DHL picked up my items, I received no update from Student storage. 4 weeks later DHL contacts me regarding a suitcase that got returned to my old address. Zero customer service, zero notification from Student Box. I paid near £ 1k for an incomplete service. I am completely unable to figure out if my 4 other boxes and suitcases will make it to me in NYC and I dont know what to do with the suitcase that is left behind.

Student Storage Box team, if you see this I don’t want a useless apology answer, I want am update on when my items will arrive and a re-collection/delivery of the suitcase that was returned to the UK.

21 de noviembre de 2025
Opinión espontánea
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Respuesta de Student Storage Box

This was a booking made by Audrey Jauad Handem to ship 3 boxes and 2 suitcases from London to New York in October 2025. We arranged the shipment with our partners DHL on behalf of Audrey and the boxes and suitcases were successfully collected by our partners DHL on 27th October 2025 on DHL tracking number 2352596761.

DHL attempted to contact Audrey in New York on multiple occasions, by telephone and email, but received no response. DHL kindly held the items in their New York storage depot for 4 weeks while they repeatedly telephoned and emailed Audrey for customs clearance without receiving a response. At no point during this period did Audrey attempt to login and track her delivery, or contact DHL or Student Storage Box. Furthermore, upon investigation, it was found that the telephone number provided by Audrey in New York was an invalid number (+1641469666) and as such she had made herself impossible to contact in New York.

Finally, after 4 weeks, DHL shipped the items back to Audrey's address in London where they were received safely by her partner Eleonore.

When we approached Audrey for payment of the return transport, and overweight fees, she stopped communicating, and telephoned her bank to falsely claim that we had failed to provide the service she paid us for. As a result Student Storage Box have now paid £1200 for Audrey's items to be transported to New York and back to London, in addition to chargeback fees associated with her fraudulent chargeback with her bank.

Valorada con 5 estrellas sobre 5

Easy system and good servcie

Very simple instructions that’s re easy to follow. Website is clear and simple. Not too much of a cost for the length of time. All items returned promptly in perfect order

19 de octubre de 2025
Opinión espontánea
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Respuesta de Student Storage Box

Thanks for the positive feedback, we're so happy you had a good experience!

Valorada con 3 estrellas sobre 5

When my boxes arrived some were even…

When my boxes arrived some were even opened and torn. I had glass products in the boxes wrapped in bubble wrap and they were ALL broken, the box was literally leaking with glass. They didn’t even communicate properly, paying weakly for such poor service and just for my items to be broken.

1 de octubre de 2025
Opinión espontánea
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Respuesta de Student Storage Box

Dear Caroline, we're sorry to hear your glassware was damaged during transit. When you wrote to us about this we asked you to write back with photos of the box, and the damaged items as packed. Unfortunately, when solid objects are packed with insufficient padding, the chances of them breaking increases. In this case, padding heavy glass bowls, glasses, and crockery loosely inside a box with only 5mm of soft padding was insufficient to protect the items. As explained on our website, and printed on our boxes, we require all solid objects to be padded with at least 5cm soft padding on all sides. We have never seen any item get damaged when packed in this way.

Valorada con 4 estrellas sobre 5

Easy to use service

Easy to use service, best value for money in my area, no damage to any of my items

3 de octubre de 2025
Opinión espontánea
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Respuesta de Student Storage Box

Thanks for the positive feedback, we're so happy you had a good experience!

Valorada con 5 estrellas sobre 5

Storage

Storage
used the service for my son at uni. They sent out the boxes to pack and easy collection by driver. No complaints about the whole process. was even easier to arrange redelivery of my storage to my new accommodation. The driver was there before me! Great Service will use them again at the end of this year!

5 de septiembre de 2025
Opinión espontánea
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Respuesta de Student Storage Box

Thanks for the positive feedback, we're so happy you had a good experience!

Valorada con 5 estrellas sobre 5

Definitely recommend! Go for it

I have used Studnet Storage box service every summer for the past three years in university and I have had a great experience everytime, they deliver on time whether it’s their label holders or your luggage, it’s all done very smoothly. Once you’ve booked the service and placed your luggage at reception, it’s all good.
Will definitely recommend 👍👍👍

29 de agosto de 2025
Opinión espontánea
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Respuesta de Student Storage Box

Thanks for the positive feedback, we're so happy you had a good experience!

Valorada con 1 estrellas sobre 5

Undelivered packing boxes

Four boxes were to be delivered today but it's already past the delivery time and I have nothing. I waited in the house the whole day and this has to be the most frustrating experience ever. The online portal does not provide a tracking number so I can't follow up even if I want to. Now I am questioning whether the potential collection will be a similar experience.

27 de septiembre de 2025
Opinión espontánea
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Respuesta de Student Storage Box

Dear Rispah Ngana. We're sorry to hear your empty boxes didn't arrive on your preferred delivery date you selected on booking reference SSB-275926. As advertised to you when you booked, we don't guarantee delivery dates, although most are honoured. As you know, your boxes were delivered the next working day on Parcelforce tracking number EH4523354. You decided not to continue with your service and you were provided with a full and prompt refund.

Valorada con 4 estrellas sobre 5

A nice storage experience with SSB.

Instruction are easy to follow, simple and clear response from customer service, the best thing is provide free boxed and tapes which help a lot. A nice storage experience with SSB.

20 de junio de 2025
Opinión espontánea
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Respuesta de Student Storage Box

Thanks for the positive feedback, we're so happy you had a good experience!

Valorada con 5 estrellas sobre 5

Straight forward process and cost…

Straight forward process and cost friendly. Any queries were also answered quickly and efficiently. Would recommend, and would use again.

18 de julio de 2025
Opinión espontánea
Logotipo de Student Storage Box

Respuesta de Student Storage Box

Thanks for the positive feedback, we're so happy you had a good experience!

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