Suffolk Secrets Opiniones 

412
•
TrustScore: 3.5 sobre 5

3,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I have never written a review but this company have caused me to do this. Tried to book a property for August unfortunately they didn’t respond with their fifteen minute email confirmation and the 48... Ver más

Valorada con 4 estrellas sobre 5

A house full of character in lovely grounds with lots of seating areas to appreciate gardens at different times of the day. Great sunsets. Fascinating to watch the farmer plough the neighbouring... Ver más

Valorada con 5 estrellas sobre 5

Really good experience of using Suffolk Secrets/Original Cottages. Smmoth booking process and good value cottage. However it was the little touches that were most noticed. Really good reminder text an... Ver más

Valorada con 5 estrellas sobre 5

The old chapel is a totally unique place to stay and Maggie the owner gave us a lovely welcome. Everything was impeccably done and extremely clean and tidy. There was so many wonderful little touches... Ver más


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3,5

Medio

TrustScore: 3.5 sobre 5

412 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,5

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(412)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great

Easy to book. We didn't have any problems. The property was lovely. We had great holiday.

11 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

We enjoyed a great weekend stay at…

We enjoyed a great weekend stay at Salty Dog. Easy online booking and excellent updates with info finding the property etc. Excellent accommodation with all the little extras that make it feel like home. Easy parking for several cars. Very convenient location for local amenities and the beach. Would definitely recommend and hope to stay again.

16 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Short break.

Had a lovely time in this pretty little cottage close to the centre of Beccles. Easy online booking process and fully informed throughout. Property was exactly as described and pictured online. When a family emergency caused us to change plans, we were able to change the dates of our stay without penalty.

11 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing

Just had online chat to reserve a property, excellent customer service extremely helpful.

15 de septiembre de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Seascape Reydon

Seascape Reydon is graded 4 star, it is at best 3 star. Far too cramped 4 bed which should only be 3. Filthy cooker, dirty toaster and kettle. Very old and scaled cutlery,very old scratched plates, very old scratched chopping boards. Kitchen surface needs resealing. 1 front window won't open properly the other doesnt even open. Front and back doors need adjusting, v hard to lock. Several blinds need repairing. Shared rear footpath which the builders 2 doors away keep leaving all the gates open. Might have been nice if suffolk secrets had told us builders were so close by.

8 de septiembre de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Online booking and information were…

Online booking and information were good and the cottage was lovely. However, I booked for 6 people and there were only 5 beds so we had to search the house for a spare mattress and extra bedding. When I emailed them about this they ignored me - no reply to acknowledge their error or apologise.

1 de septiembre de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

The Potting Shed - Very nicely appointed and very clean

The Potting Shed
Very nicely appointed and very clean.

Within easy reach of Bury St. Edmunds. Very quiet area. Nice walks to Ickworth estate and a nice forest walk to Horringer. In easy reach of the coast and various National Trust estates.

The only oddity was that the internet wireless disconnected very late at night which meant our phone WiFi calling became inoperative as cell coverage in the area is patchy. It was not a problem for us but others may wish to take this into consideration depending on circumstances. The WiFi was back on when we awoke every morning.

We stayed during a heatwave 1st - 8th September 2023 and the property remained relatively cool. The decoration was very nice. The king size bed was firm and very comfortable.

8 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant

Best stay we’ve had beautiful setting, great owner love love loved it. Pub v close minutes away great grub and ale.

1 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Linnet Lodge

My husband and I have just spent a week in Wickham Market staying at Linnet Lodge. This one bedroom lodge had everything we needed. Very comfortable and clean, lovely bedroom, and bathroom. Lounge / Kitchen well equipped. We thoroughly enjoyed our stay with plenty to visit in the surrounding area.

12 de agosto de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

Booked last minute so had to ring up to…

Booked last minute so had to ring up to book, very nice and polite lady on the phone, told they would ring back to let me know if it ok to stay at one of their property’s, waited along time. Only to find out they emailed me. It might be a good idea if you let people know that you will email so people won’t be waiting for a phone call as not everyone has their phone glued to them.
The cottage my family and I stayed in was The Muse, it was a comfortable stay after I spent the first day cleaning it, as the kitchen was filthy, the cups, plates, cups and cookware all needed a good wash, but they have a dishwasher so don’t understand why it was all dirty. I had to clean the fridge as it looked like it had never been cleaned and there was dead flies in it. You could tell they let dogs there as there was dog hair everywhere even in the bed. Bathroom walls are disgusting, it needs bleaching.
Luckily the weather was nice and we only used the house as a base, so we didn’t spend to much time there. But was okay.

14 de agosto de 2023
Opinión espontánea

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