Sunglasses UK Opiniones 

799
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The staff at Sunglasses UK were faultless. They were very responsive to queries and, a great help after the Royal Mail lost my order. The product itself (a replacement temple screw for my RayBan sungl... Ver más

Valorada con 5 estrellas sobre 5

My Lindbergh frameless glasses needed refurbishing with new grommets / bushes at each arm to frame connection, after discussions with Sunglasses UK I sent my glasses to them. They quickly arranged fo... Ver más

Valorada con 5 estrellas sobre 5

Brilliant service. Ben was responsive and dealt with both comms and the actual repair very quickly. I am absolutely delighted as I haven't been able to wear my favourite sunglasses for years now due t... Ver más

Valorada con 5 estrellas sobre 5

Exceptional service and responses to my many questions. I was so thrilled to find someone happy to repair my Lindberg glasses. Ben has done a wonderful repair, I am thrilled. Excellent service in ever... Ver más

Información sobre la empresa

  1. Tienda de gafas de sol
  2. Óptica

Escrito por la empresa

Welcome to Sunglasses UK, where we stand as a beacon of quality and sustainability in eyewear repair. Our mission is simple yet profound: to revive your cherished Ray-Bans and Oakley sunglasses to their former glory, ensuring they endure the test of time with style and resilience. At Sunglasses UK, we believe in the power of repair, not just as a means to mend but as a statement of commitment to our planet. Our world is filled with disposable commodities, and we advocate for a paradigm shift towards sustainability. Repairing your sunglasses is our way of contributing to the noble cause of environmental conservation, one pair of sunglasses at a time. We take immense pride in the authenticity and integrity of our service. When you entrust us with your beloved sunglasses, rest assured that we utilise only genuine parts sourced directly from the manufacturers. This ensures that every repair is not just a fix but a restoration to the original standards of excellence. Our commitment to sustainability extends to the very ethos of Sunglasses UK. Through repair, recycling, and upcycling, we breathe new life into older sunglasses, infusing them with renewed purpose and vitality. By choosing repair over replacement, you contribute to the noble cause of environmental conservation. Backed by years of experience and unparalleled expertise, our team of skilled technicians possesses the proficiency to handle even the most intricate repair challenges. From minor adjustments to intricate refurbishments, we approach each task with precision, care, and a deep-seated passion for craftsmanship. When you choose Sunglasses UK, you choose more than just a repair service; you choose a commitment to excellence, sustainability, and customer satisfaction. Our dedication to quality craftsmanship, genuine parts, and environmental responsibility ensures that your sunglasses endure and thrive amidst the changing seasons and fleeting trends. Join us in our journey towards a greener, more sustainable future—one repair at a time. Together, let us redefine the narrative of eyewear, transforming old into new and embracing the timeless allure of restoration and renewal.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

799 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(799)

87 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Do not bother

I am extremely disappointed with the level of service I have received.

I paid for express delivery on my order, yet despite being told it was dispatched on 28 July, as of 3 August I have received nothing. No tracking information or proof of postage has been provided, leaving me with no confidence that my order was ever sent.

What is even more concerning is the complete lack of customer service. I have sent multiple emails requesting an update and asking for proof of dispatch, but these have been ignored. Being left without my order, without any communication, and without any evidence that it has even been posted is completely unacceptable.

Charging customers for an express delivery service and then failing to deliver on that promise, while also failing to respond to legitimate enquiries, falls well below the standard that customers should expect.

I cannot recommend this company. I would strongly advise potential customers to consider whether they are willing to risk poor communication, delayed orders, and a complete lack of after-sales support

27 de julio de 2026
Opinión espontánea
Logotipo de Sunglasses UK

Respuesta de Sunglasses UK

Hi Monsur,

Your order was dispatched the same morning it was placed, and we have your shipping confirmation on file. We have also replied to each of your emails, so it is worth checking your junk folder if they have not come through.

The express delivery charge was missed at our end. That was our error and we refunded it before you asked. We have now refunded the order in full as well.

Once a parcel leaves us, we are in Royal Mail's hands, but I have emailed you directly to arrange a free replacement so you still get the parts.

Ben, Sunglasses UK

Valorada con 5 estrellas sobre 5

Excellent Service and Great Product

The staff at Sunglasses UK were faultless. They were very responsive to queries and, a great help after the Royal Mail lost my order. The product itself (a replacement temple screw for my RayBan sunglasses) is perfect. I couldn’t recommend them highly enough and will definitely use them again!

31 de julio de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Happy With My Purchase.

I would have given 5 stars but for the lenses I ordered being de listed.
However sunglasses uk dealt with this quickly without fuss, giving me clear choices of an alternative.

30 de junio de 2026
Valorada con 5 estrellas sobre 5

Exceptional service and responses to my…

Exceptional service and responses to my many questions. I was so thrilled to find someone happy to repair my Lindberg glasses. Ben has done a wonderful repair, I am thrilled. Excellent service in every way. I will be a returning customer for definite. Highly recommended.

7 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Needed replacement parts for Raybans

Needed replacement parts for Raybans. Despatched the next day and any follow up queries answered promptly and helpfully. Parts were genuine, fit for purpose, and spot on, so happy customer. Will use this business again.

8 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The service was unbelievable

The service was unbelievable. The refurbishment of my wife's Victoria Beckham sunglasses was another level . I would not hesitate to use this company again .The return delivery was spot on .
We wish you well with your business.
Steve & Wendy ( Essex)

22 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

My Lindbergh frameless glasses refurb

My Lindbergh frameless glasses needed refurbishing with new grommets / bushes at each arm to frame connection, after discussions with Sunglasses UK I sent my glasses to them. They quickly arranged for the necessary repairs to be carried out and returned my glasses as new with replacement nose pads and cleaning included in the price.
Great service and would utilise their services again

16 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely amazing!

Absolutely amazing experience for the second time of having my Ray Ban lenses replaced. Prompt efficient service from Ben. Can’t recommend highly enough if you’re unlucky enough to smash your lenses!! Thank you! 🤩

12 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service. Ben was responsive and dealt with both comms and the actual repair very quickly. I am absolutely delighted as I haven't been able to wear my favourite sunglasses for years now due to the extensive damage to the lenses; Ben has returned them looking like a brand new pair of sunglasses. Highly recommend and would definitely use again!

11 de mayo de 2026
Opinión espontánea

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