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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Finger weg von diesem Anbieter. Ich habe dummerweise 3 Stück bestellt und erst danach Informationen eingeholt. Daraufhin habe ich sofort den Auftrag storniert, jedoch keine Antwort vom Verkäufer e... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

I have been waiting for 5 weeks! WiFi Booster - I have no order reference or delivery date just an email saying thanks for your purchase. To be honest I cant believe I fell for this shambolic sell... Ver más

Valorada con 1 estrellas sobre 5

Von diesem Laden erhielt ich nach knapp 4 Wochen ein schon benutztes Gerät, welches sich nicht installieren ließ und augenscheinlich defekt ist, da die Kontrollleuchten auch nicht so funktionierten w... Ver más

Valorada con 1 estrellas sobre 5

I spent $89 on a Wi-Fi Repeater WPS Booster from Think Tech Sales Ltd. What a dud. It took 3 months (pre-COVID) after payment, before I received the item! Their after-sales service was non-exist... Ver más

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1,2

Muy malo

TrustScore: 1 sobre 5

122 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

My mistake

My mistake. Usually I’m checking the reviews, but I cannot understand how I made such a big mistake. I made an order (1323 ) at 28th June. Since that I haven’t received any order confirmation email. Nothing at all. Couple hours later I was trying to contact costumer servise and asked to cancel my order. Nothing. No any answer.There is no any number where to phone. Please, avoid them. They are scammers. I can’t forgive my self. I don’t understand how someone can write good reviews in newspapers and recommend their stuff?
Please, stay away!
Please report those scams! Maybe we all together can do something good? I have done already.

1 de julio de 2021
Opinión espontánea
Logotipo de Superboostwifi

Respuesta de Superboostwifi

Hi Sa! We are sorry to hear that your experience didn’t match your expectations. With the limited information that we have, we are unable to locate your order details. Please respond with your order number or feel free to reach out to our customer support team via https://support.superboostwifi.com/hc/en-us for us to provide you the latest information regarding your order. Looking forward to hearing from you.

Valorada con 1 estrellas sobre 5

Don’t waste you money

This company isn’t a customer friendly company. It’s always in denial. I’ve asked numerous times to make good the junk I’ve brought from them, said I’ll pay and I get nowhere. This con outfit only wants to sell junk that doesn’t work. It’s always in denial sending out messages how to set something up but watching YouTube videos and reading internet instructions. It does not want to know that there is no software to make it work or that it falls to pieces Whatever you do DON’T BUY ANYTHING FROM THIS COMPANY. You only get a pack of lies from them. THEY ONLY WANT YOUR MONEY NOT YOU CUSTOM.

19 de mayo de 2021
Opinión espontánea
Logotipo de Superboostwifi

Respuesta de Superboostwifi

Hi Ronald. We are sorry to hear that your experience didn’t match your expectations. With the limited information that we have, we are unable to locate your order details. Please respond with your order number so we can pull up your account and further address your concerns. We're not perfect and sometimes we may have issues. We'll own up to it and would do our best to make things right.

Valorada con 1 estrellas sobre 5

Nothing but a SCAM!!

Nothing but a SCAM!!! The device does not work. The "no hassle return" is a lie. I returned my product according to their instructions on Feb. 1. It is April 28th and I have yet to hear from them. DON'T WASTE YOUR MONEY. THIS WILL NOT WORK AND YOU WILL NOT GET YOUR MONEY BACK.

28 de abril de 2021
Opinión espontánea
Logotipo de Superboostwifi

Respuesta de Superboostwifi

Hi Megan. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We can’t fix the past but you have our personal commitment to improve the way our customer support team serves every customer. Until then, please accept our sincerest apologies on behalf of everyone on the team. Regarding your request, we would like to confirm that a full refund has already been issued for the returned item. Please allow a few banking days for this credit to be reflected in your account.

Valorada con 5 estrellas sobre 5

10 Pluspunkte für den Kandidat

Artikel angekommen, wie bestellt. Alles gut. Sorry für meine schlechten Bewertung vom Gestern. Ich war zu emotional, nachdem ich die schlechten Bewertungen gelesen habe. Ich dachte, ich würde die bestellten Ware nie erhalten.

25 de abril de 2021
Opinión espontánea
Logotipo de Superboostwifi

Respuesta de Superboostwifi

Wir setzen einen hohen Standard für uns selbst, und es tut uns sehr leid zu hören, dass dieser bei Ihrer Interaktion mit unserem Unternehmen nicht erfüllt wurde. Sie können uns Ihre Bestellnummer mitteilen. Wir werden Ihnen gerne weiterhelfen. Wir möchten sicherstellen, dass Ihre Bedenken berücksichtigt werden.

Valorada con 1 estrellas sobre 5

Finger weg von diesem Anbieter.

Finger weg von diesem Anbieter.
Ich habe dummerweise 3 Stück bestellt und erst danach Informationen eingeholt. Daraufhin habe ich sofort den Auftrag storniert, jedoch keine Antwort vom Verkäufer erhalten.
Heute ist ein Päckchen angekommen.
Die Ware ist absolute Billigware und nun möchte ich sie zurück schicken. Aber es gibt keine Adresse.
Ich habe mit Paypal gezahlt und werde nun den Käuferschutz aktivieren. Mal sehen, ob das klappt.

9 de abril de 2021
Opinión espontánea
Logotipo de Superboostwifi

Respuesta de Superboostwifi

Hallo, Gisela. Es tut uns leid zu hören, dass Ihre Erfahrung nicht Ihren Erwartungen entsprach. Aufgrund der begrenzten Informationen, über die wir verfügen, können wir Ihre Bestelldaten nicht finden. Bitte antworten Sie mit Ihrer Bestellnummer, damit wir Ihr Konto aufrufen und prüfen können, wie wir Sie weiter unterstützen können.

Valorada con 1 estrellas sobre 5

Der letzte Schrott.Mit Fritzbox…

Der letzte Schrott.Mit Fritzbox funktioniert dieser China Mist überhaupt nicht.Wie gesagt Artikel kommt von China und ist nur Schrott

2 de abril de 2021
Opinión espontánea
Logotipo de Superboostwifi

Respuesta de Superboostwifi

Wir setzen einen hohen Standard für uns selbst und es tut uns sehr leid zu hören, dass dies in Ihrer Interaktion mit unserem Unternehmen nicht erreicht wurde. Wir können Ihre Bestellung nicht unter Ihrem Namen finden. Sie können mit Ihrer Bestellnummer antworten, damit wir weiter prüfen können, wie wir Ihnen helfen können.

Valorada con 1 estrellas sobre 5

Betrüger

Betrüger! Bezahlt Gerät nie versendet, auf eine Email bekommt man keine Antwort!

26 de marzo de 2021
Opinión espontánea
Logotipo de Superboostwifi

Respuesta de Superboostwifi

Hallo. Wir versichern Ihnen, dass dies ein legitimes Geschäft ist. Wir haben Ihre Bestellung unter Verwendung Ihres Namens gefunden und es zeigt, dass sie bereits versendet wurde. Unten ist der Tracking-Link:

https://parcelsapp.com/en/tracking/EF14WJ09EXL0K6Y3PAD4HXBH9

Valorada con 1 estrellas sobre 5

Superboastwifi, a cunning business

I don't want to give this company any star. I have order 2 extension for $59 in April 2020 because it would save money when you buy two or three in their advertisement. However, I only received one in June 2020 and I asked them to send me the other one, they admitted their mistake and said they would send me another one. I waited to November 2020, there was nothing happened. Then I sent them another email. No response. Again, I sent email on March 2021, they said I did order two items, but it was the extension and the plug! My god!! $59 for an extension plus a plug! They asked me to show them the picture which I saw in the advertisement, which they should have in their own records......How can I show them their own picture? Very smart business man, very cunning to make money by cheating people on line.

On their reply, it is obviously they are lying to say they need more information to respond to my conpliant, because they have my order number and email with which they could locate me easily

19 de marzo de 2021
Opinión espontánea
Logotipo de Superboostwifi

Respuesta de Superboostwifi

We are sorry to hear that your experience didn’t match your expectations. With the limited information that we have, we are unable to locate your order details. Please respond with your order number so we can pull up the account and further check on it. We're not perfect and sometimes we may have issues. We'll own up to it and we'll do our best to make things right if you give us another chance.

Valorada con 5 estrellas sobre 5

Perfect thank you

13 de marzo de 2021
Opinión espontánea
Logotipo de Superboostwifi

Respuesta de Superboostwifi

Thank you for sharing your review. We are glad to know that you are happy with your purchase. We count ourselves lucky for customers like you. We look forward to doing business with you again in the future.

Valorada con 1 estrellas sobre 5

Achtung Betrug, Finger weg vom Kauf!

Achtung Betrug! Habe den RangerXTD zurückgeschickt, weil nicht funktionierte. Geld wurde aber nicht rückerstattet! Erst hieß es, ob ich es nicht in der Verwandt- / Bekanntschaft für den halben Preis weiter veräußern könne, was nicht machbar war. Dann hieß es, das Paket sei nicht angekommen, ich müsse einen Liefernachweis vorlegen. Nach Vorlage des Liefernachweises hieß es, ich müsse einige Tage (Wochen) warten - warum - ich weiß es nicht. Hier scheint eine Betrugsfirma aktiv zu sein - deshalb Finger weg vom Kauf eines RangerXTD. Ich werde nun den Rechtsweg einschlagen.

12 de marzo de 2021
Opinión espontánea
Logotipo de Superboostwifi

Respuesta de Superboostwifi

Hallo Tiede. Wir entschuldigen uns aufrichtig für das, was passiert ist. Aufgrund der begrenzten Informationen, über die wir verfügen, können wir Ihre Bestelldaten nicht finden. Bitte antworten Sie mit Ihrer Bestellnummer, damit wir diese weiter überprüfen können.

Valorada con 1 estrellas sobre 5

This product is a waste of money it's…

I don't want to give even one star. This product is a total waste of money it's no good at all. The quality is not good either. There are three signal lights to show the quality of the signal. I couldn't even get one signal light. In fact, my speed did not improve at all. The other problem was the three pin UK adaptor which comes with these units have to be fitted to the unit but it kept getting stuck in the mains wall plug and it was very difficult to pull it out and the unit separated from the three pin adaptor when you did this. I had to carefully remove it with a flat screw driver as it was very tight which is not safe but I had to return the whole thing back so I did. Not only that, the pin then didn't lock back in place as it became loose therefore, the unit became useless. This happened with all the units. Although the product was faulty they wouldn't pay for return shipping to Netherlands and I suspect that they will not refund the initial shipping costs of £10. So I will end up out of pocket by £35 for a cheap useless product. Don't go by their promotional reviews, do your own google Trustpilot review. I got done by this company and would never recommend this to anyone. It's a scam.

5 de febrero de 2021
Opinión espontánea
Logotipo de Superboostwifi

Respuesta de Superboostwifi

We are very sorry to hear about this review. We assure you that his is a legitimate business and product. As one of our valued customers, we want to make sure that your concerns are addressed and straightened out. To further assist you, you may click on the link below and and one of our customer support representatives will be happy to assist you.

https://support.myrangextd.com/

Valorada con 1 estrellas sobre 5

Warning about Superboost WiFi booster

Please do NOT buy this product. The marketing is impressive but a con. It does NOT work, and the company does not respond to any emails.

12 de diciembre de 2020
Opinión espontánea
Logotipo de Superboostwifi

Respuesta de Superboostwifi

We are sorry to hear that your experience didn’t match your expectations. With the limited information that we have, we are unable to locate your order details. Please respond with your order number so we can check if there is anything else we can do. We're not perfect and sometimes we may have issues. We'll own up to it and we'll do our best to make things right if you give us another chance.

Valorada con 1 estrellas sobre 5

Reply to Superboost.I reviewed this months ago and the…

I reviewed this months ago and the review was called DO NOT BUY THIS.
The situation remains the same they tell me I'm due a refund they don't send it and most recently Jaanuary they told me they cannot send a refund because of the 180 day policy.My opinion remains the same that this company is the worst I have ever had to deal with.There reply is basically lies.
DO NOT BUY THIS DO NOT BUY THIS DO NOT BUY THIS DO NOT BUY THIS DO NOT BUY THIS
Basically this product is rubbish, the customer service is worse. Probably the worst I have ever come across. I am trying unsuccessfully to get a refund. I have been told 3 times(make that 8 now)that I am due one and it will be sorted. They keep having issues.To sum up I will repeat my previous review title
DO NOT BUY THIS DO NOT BUY THIS DO NOT BUY THIS DO NOT BUY THIS DO NOT BUY THIS DO NOT BUY THIS

4 de diciembre de 2020
Opinión espontánea
Logotipo de Superboostwifi

Respuesta de Superboostwifi

We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We can’t fix the past but you have our personal commitment to improve the way our customer support team serves every customer. Until then, please accept our sincerest apologies on behalf of everyone on the team. With the limited information that we have, we are unable to locate your order details. Please respond with your order number or any further comments, concerns, or suggestions you wish to share. We're not perfect and sometimes we may have issues. We'll own up to it and would do our best to make things right.

Valorada con 1 estrellas sobre 5

Do not take any notice of the so called…

Do not take any notice of the so called great reviews of this product (try finding the reviewers) Service is abysmal it took nearly SIX MONTHS for my booster to arrive despite several chasing emails which when answered just blamed covid ! When it finally arrived no surprise IT JUST DOES NOT WORK customer service is non existant and because i exceeded the 30 day deadline they are refusing to replace or refund the non working item !! now due to covid i tried arranging for a tech to come out to try to get it working which caused a delay but low and behold the company uses covid as an excuse but customers cant - all i can say from personal experience IS do not buy this product do not deal with this company as no refunds no replacements appear to be the norm - you have been warned !!!!

3 de diciembre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Can't comment on the product as I…

Can't comment on the product as I ordered it 2 months ago and it still hasnt arrived! Whenever I enquire about the whereabouts I get an email saying :Great news, your order is on its way' when it obviously isn't, Very unhappy with the service.

24 de noviembre de 2020
Opinión espontánea

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