I love the idea of the surprise date book so I bought one for my boyfriend for Christmas and then a family one for my daughter. We've not peeled the family ideas yet, but we've done the date book. I w... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I was really sceptical as you never know if products will be as good as they look, but this is gorgeous, the instructions are perfect and so easy to use! it's been a tough few years, my husband and I... Ver más
“You can’t buy memories” they say. No, but you can help make them! A perfect gift for a couple swamped by the current all work, no play, economic climate, leaving little time for fun. This nicely ma... Ver más
La empresa ha respondido
I was looking for something a little different for my dear wife and I to try and came across Surprise Adventure on Instagram and thought, yeh why not let’s give it a go. Ordered and it arrived promptl... Ver más
Información sobre la empresa
Escrito por la empresa
Peel off surprise adventures for every occasion! Please contact us directly on support@surpriseadventure.co.uk if you have any questions, and we will be more than happy to help
Información de contacto
Plas Onn Farm, Marian, Cwm Dyserth, LL18 6HU, Rhyl, Reino Unido
- support@surpriseadventure.co.uk
- www.surpriseadventure.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Ideal
I can't give much of a review because it is for a Christmas present but the delivery was quick and it's a good quality book

Respuesta de Surprise Adventure
I brought the family edition as a gift…
I brought the family edition as a gift for my daughter and her family. I emailed the customer care team about the free photos and they sorted it out straight away great customer care

Respuesta de Surprise Adventure
It's a nice little book full of…
It's a nice little book full of surprizes. I love how varied the activities are. Would recommend!

Respuesta de Surprise Adventure
Good book for activities
Good book for activities, good for all price ranges and has a lot of fun and unique things to choose from!
Would definitely recommend :)

Respuesta de Surprise Adventure
Excellent Service
I bought the couple and date night adventures books. They were delivered very quickly however one book came with 2 sets of one of the sticker sheets. I contacted customer service, within the hour they replied stating a new set of stickers were on its way. Excellent customer services and I can't wait to try these books out!

Respuesta de Surprise Adventure
Quality product
I was struggling to find something a bit different as a Christmas gift for my husband and stumbled across the couples book. The website was very easy to navigate, delivery was super quick. The book itself is very well made, really good quality finish, my husband and I will definitely enjoy using this together and I know it’ll also bring with it lots of smiles.

Respuesta de Surprise Adventure
Great book and excellent customer service
Amazing book bought for a gift which sadly arrived damaged. A quick email and a replacement is already on its way! If only all companies were as helpful. Thank you.

Respuesta de Surprise Adventure
Quick delivery
The family book is a gift so I’ve not used it myself but flicking through the book it looks like a lot of fun! I was impressed by the super quick delivery and efficiency of the site.

Respuesta de Surprise Adventure
These books are beautiful
These books are beautiful. Can’t wait to give them as gifts. Such a brilliant idea! Had to email customer service with a couple of questions and got a speedy response. Looking forward to hearing all about the adventures they contain.

Respuesta de Surprise Adventure
Me time
Since the beginning of 2024 I've been trying to do some self-healing and self searching and I thought this would be a good book to buy myself for my birthday. I can't wait to start the new adventures. Thank you very much.

Respuesta de Surprise Adventure
Gifts bought!
So easy to browse website and order. Have ordered 2 for gifts for family. Can’t wait for them to use them, I’m certain they will love them!

Respuesta de Surprise Adventure
I purchased the Couples Edition as an anniversary gift
I purchased the Couples Edition as an anniversary surprise and the first surprise didn't suit us but happily we could scan the QR code and alter the adventure to better suit us. This is a great little added extra that let's you adapt each adventure to better suit your preferences. The book is of good quality and we look forward to finding out our future activities.

Respuesta de Surprise Adventure

Respuesta de Surprise Adventure
Very miss leading
Very miss leading.
Doesn’t come with 600 free Polaroid prints at all, it comes with the free Snapfish prints you could get without the book.
Customer service came back with a generic email, so you will be fine if you do not need to speak to anyone about your order
The book is cute but not worth full price when the add ones that are advertised do not exist.
Quick delivery
Quick delivery, really cool ideas for date nights and days out with your partner , looking forward to starting the adventure

Respuesta de Surprise Adventure
I loved the idea and concept of this…
I loved the idea and concept of this book so I bought the family edition for my husband for Christmas. We are a family of 3 with a 5years old son.
We are always on the go so I thought it would be great way to document it. Unfortunately we didn't find the tasks adventurous enough for our family. I think it would suit a more "indoory" family better.
I would love to help creating an updated version of this book.

Respuesta de Surprise Adventure
Absolutely diabolical customer service
Absolutely diabolical customer service. Was promised a refund if I returned the item and postage costs. This was months ago, emails are being ignored.
Avoid this company at all costs.
*** Update ***I chased the company again requesting a refund or the return of my book, they completely ignored my email and responded by flagging my review in an attempt to have it removed rather than addressing my concerns.
It appears that the only guarantee offered by this company is dissatisfaction, and the customer service I have experienced has been profoundly inadequate.
Not protected well enough in package
Not protected well enough in package.
It arrived damaged and not good enough to give as a gift. After an email to them they whizzed out another copy without taking on board my comment about its lack of protection.
The second copy also arrived damaged.
It’s a lovely idea but really needs better packaging.
Got more and more adventures…
I initially ordered the couple and date adventure books and I really liked the concept and so I decided to order the family adventure book as well. However, I received the book damaged on delivery and I reached out to the team at surprise adventure and they responded to me very quickly. I want to thank them for sending me a new adventure book and for dealing with this matter so quickly. Connie Baldwin was so understanding and made sure that I received my new book on time. Thank you for your impeccable customer support and for these fun adventures you are offering to people.

Respuesta de Surprise Adventure
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







