Swcreations Opiniones 

DO NOT USE THIS COMPANY
This company do not fulfil orders or respond to any communicaiton. There is no way of communicating with them apart from a "contact us" page which is never responded to.
They take your money - but do not deliver
DO NOT USE -

Unfortunately I still haven’t received my purchase which I ordered nearly 4 weeks ago. I have e mailed the seller asking if they have sent the item and for the tracking details as I paid extra for First Class recorded delivery and I have received no response. I’m so disappointed that I hadn’t read the reviews on Trust Pilot first. Looks like I’m not the first this has happened to.
When I tried to post a review on SW Creations website - it said it would be approved by their Admin team first. Surprise, surprise they haven’t posted it on their website. I am £30.95 out of pocket. Beware if you are buying from this seller.

I wish I had seen these reviews first as I’m in the same position and will have a very disappointed 7 year old today. Order and realised it could take 10 days which was cutting it fine as needed for 10/06. They assured me by email that I would receive by then so didn’t think anything if it. Started to query where it was on 07/06 as not received and have heard nothing back. This piece was fundamental in my decoration to be finished today!! They must enjoy disappointing and upsetting young children - thank you as now don’t have time to get replacements as need today!!!

I visited a friend of mine and she had this beautiful word art on the wall. Eagerly got the company's details and ordered.

I think its grossly appalling that after my email to check in on the progress of my order, no one from this company has responded.

Almost 4 weeks and I have heard nothing. My advise to anyone, avoid them like the plague.

I ordered and paid first class delivery. The website states this is around 10 days.
I ordered on 8th February, on the 1st March there was still no item.
I had ordered another item from a different company as I was conscious of it not arriving in time after reading these reviews.
I opened a dispute with PayPal on 1st March and conveniently on the 3rd March I got an email to say it had been dispatched. The next day it arrived and had been sent special delivery. Why couldn’t this have been done in the beginning?
However, now as they have conveniently sent it, I can’t get my money back from PayPal and I am now £43 out of pocket as I don’t require the item as I ordered another from a different, more reliable company.

This company are scammers and I dread to think how long I would be waiting if I hadn’t opened a PayPal claim. But I don’t want the item anymore, I don’t need the item. I want my money back but they ensured that wasn’t possible.

Horrible company. Avoid.

Ordered over 4 weeks ago paid the 5.99 for next day delivery but still no sign of my item which was a father's day present. Sent 4 emails and no reply to any of them.

Ordered 3 weeks ago, paid for faster delivery. Not received, emailed 3 times no reply.

Terrible, over 6 weeks now and nothing, took my money no answer to any emails and no products. Avoid its a scam.

Still waiting for my decal
No response to emails
Should have read reviews before ordering 😡

Have waited over 3 weeks for 1 small sticker and have had no response to emails as of yet still waiting.id stay well clear of this site!!!

After waiting over 2 months for my delivery, when I paid for fast track, should have only taken days, and zero response to emails!
My order finally arrived it looked like how I wanted, but they were very tricky to peel off, took longer to peel off the back than to stick down!!
Happy with my end result, but im glad I got the smallest ones and not a large one or I would have gone mad trying to do it. Spent more time peeling off than anything else!
If you have patience, then it's worth it.

So difficult to apply, a lot of the decals needed teasing from the clear sheet with a fine pointed knife which was only achieved by by separating each line of text. The finished job looked ok but the frustration of doing the job did'nt justify the effort. I carried out then instructions to the letter.

Poor product, don’t waste your time, total rubbish!! Don’t buy from this site.

Ordered product at the end of May, still no sign of my order.
I have contacted them numerous times and have requested a refund twice now but have had no response. Appalling customer service. Do not buy from this website!

Ordered on 27th May and waited 3 weeks for it (the estimate was 10 days). I e mailed them after 3 weeks and got an automated reply that orders were taking longer than usual due to Covid and they were taking longer than usual to reply to e mails as they are focusing on getting orders out. I read the reviews here and started to get worried! Anyway, no response to my e mail from anyone but on 26th May I got a 'your order had shipped' notification and I recieved my order today - next day!
The product is lovely, easy to apply and looks great, I'm very happy with it! Giving them 4 stars due to the lack of communication and no response to my e mail, but I love the product :-)
There is still hope for those who have been waiting a while i guess.....

My husband ordered wall stickers from this company on the 16th May and we have still not recieved them. We have tried to contact them on email a few times and just had an automated response no one has actually tried to contact us to let us know where our items are that we have paid for. Not good enough if you ask me, they take the money but nearly a month later we have still not received anything. First time we have ordered through this company and not a good start!! There may be a worldwide pandemic but you should atleast let you’re customers when the item is going to be delivered and the only way I am able to contact you is through review as there is no contact number and emails are just being ignored by yourselves.

Should have looked this company in advance - paying for it now.

Paid for an item two weeks ago, replied to email which advised long delivery times (first time it was shown to me in my user journey) and said if you wanted for a specific time to respond.

Twice i've responded and another time filled out Contact Us on the website - no response at all.

I paid £5 delivery, first class and I've heard and seen nothing. Granted corona virus is making times more difficult but the lack of communication leaves me feeling this has been a scam.

Rubbish customer service and poor product.

Do not buy from this site.. they are the same company as smartywalls. Bought a sticker from swcreations. Shows on bank statement as smartywalls. Sticker never showed up.. no phone number on the site. No response to emails. They ignored me on facebook and even posted new stuff on facebook.. complete scam.. contacted bank to get refund.. pure scam

After writing this review and blasting there facebook page they removed me from there facebook page and blocked me from sending messages through messenger. Sent me a email saying they refunded me and cancelled the order at my request (which I didn't ask to be canceled) no response to the facebook messages. Just someone at the other end trying to scam people. Don't buy anything from this company.. it's fake and a scam. Look at the reviews from smartywalls, same company.