SWISS LUXURY WATCHES Opiniones 

73
TrustScore: 2 sobre 5

2,0

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Run by Ronald Grob whose history is purely taking people’s money and then going “bankrupt” and having no assets to refund anyone. Stay away. I lost 20,000 CHF. Criminal fraudster.

Valorada con 3 estrellas sobre 5

Revue Thommen Classic UHR ist nach Kreditkarten Kaufvertrag am 27.09.21 nach langen VIER Wochen Wartezeit am 29.10.21 in Deutschland nach erfolgter Zoll Abwicklung angekommen. Die Uhr ist makel... Ver más

Valorada con 1 estrellas sobre 5

Swiss Luxury Watches answered as folllows; "Hello, I am very surprised by your problem. I invite you to contact us immediately and send us your name and order number to clients@swissluxurywatches... Ver más

Valorada con 1 estrellas sobre 5

This man and his website are a complete fraud, In fact Michel Giesen doesn't even exist, his real name is Yitshak (I'll withold his last name here), and several of us are working with the authoritie... Ver más

Información sobre la empresa

  1. Relojería

Escrito por la empresa

Swissluxurywatches.ch is a Swiss company based in Switzerland. We only sell new and authentic watches which we ship from Switzerland. They are sent in their case with all factory papers, including international warranty. We offer our customers around thirty brands and each watch is checked before departure by our Swiss Master Watchmaker. Shipping costs are included in our prices.


Información de contacto

2,0

Malo

TrustScore: 2 sobre 5

73 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,0

Todas las opiniones

(73)

1 opinión en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

No regrets

Reading numerous negative reviews of swissluxurywatches.ch I was a little nervous about purchasing a watch from this website. Due to the low price, I decided to buy. After placing my order I received a phone call to inform me that the watch's popularity might cause some delay. About two weeks, later I received a notification that the watch was on its way. The watch was magnificent and everything I expected. A week after I received the official certification.

26 de junio de 2024
Valorada con 4 estrellas sobre 5

Order Received Safely

My order arrived with a small delay, but it was worth the wait. The item was well-packaged and arrived safely. I'm satisfied with the product quality and customer service.

14 de junio de 2024
Valorada con 4 estrellas sobre 5

Delay Delivery

I recently purchased a watch from SWISS LUXURY WATCHES and experienced a delay in delivery. While the delay was frustrating, the customer service team was very responsive and kept me informed throughout the process. The watch itself is absolutely stunning and worth the wait. Overall, I am satisfied with my purchase and the support I received.

13 de junio de 2024
Valorada con 5 estrellas sobre 5

Some Chinese company in China is using…

Some Chinese company in China is using your similar name dealing / fake swiss watch scam.
I came to check as I nearly bought one but had second thought and I wanted to check before I bought and wondered if all people complaining here are the same.
One difference I found was they deal in USD and you guys deal with swiss franks CHF which seems more legit !

14 de mayo de 2024
Opinión espontánea
Logotipo de SWISS LUXURY WATCHES

Respuesta de SWISS LUXURY WATCHES

Dear Sir,
We thank you for your comment.
Could you please let us know by email (clients@swissluxurywatches.ch) the name and email address of this Chinese company so that we can take the necessary measures. We receive several emails per week from buyers who confuse us with this Chinese company which has no connection with us.
THANKS

Valorada con 1 estrellas sobre 5

This company is a thief and a disgrace…

This company is a thief and a disgrace to all Swiss watch companies! I purchased an Ikepod and strap and confirmed the full payment on 7 August 2023! There are over 8 months of absolutely no feedback to my numerous emails! Shameful people disgusting all the Swiss names! Swissluxurywatch is a complete thief!

7 de agosto de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best price

I just received my Franck Muller Vanguard watch. It looks perfect. I didn't find a better price anywhere else.

24 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Stole My Money

These people took my money for payment on a watch 7 months ago and after months of excuses and promises, they stopped answering my emails. Total theft. SCAM.
UPDATE Jan 12 2024: Now they are responding through Trustpilot acting like they do not know me and ask for more information as if they haven't lied to me in dozens of emails from swissluxurywatches.ch.
UPDATE Mar 14, 2024: Ten months after taking my money, I still have no watch from these thieves and they are not human enough to respond to my emails. I work hard for my money and they steal it. SANDRA, or whoever you are, it is time to do what is right and give me back my money. How do you sleep at night?

15 de mayo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Attention !!! Arnaque !!

Attention !!! Arnaque !!
Il m'on engagé pour redoré leur reputation et ne mon jamais payer ! Entreprise en poursuite et selon les autorité Suisse et en defaut de plus de 200'000.- CHF

27 de diciembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Would definitely buy from again.

Overall I am very pleased with the service I received, Sandra was helpful and replied to my questions very promptly, excellent customer service. The watch was dispatched quickly and was safely packaged. Their website product list could be updated more regularly as watches shown for sale can be sold or reserved. For the novice overseas purchaser it would help to have website instructions on how to complete the purchase using SWLs preferred international payment company.

23 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ich habe mir eine Uhr gekauft

Ich habe mir eine, CUERVO Y SOBRINOS HISTORIADOR FLAMEANTE, mit einem herrlich leuchtend, blauen Zifferblatt, gekauft.
Die Abwicklung des Kaufes, Verschickung, sowie die gesamte Kommunikation, waren sehr gut.
Alles in allem sehr Empfehlenswert.
Gern wieder.

3 de febrero de 2022
Opinión espontánea
Valorada con 3 estrellas sobre 5

Revue Thommen Classic UHR

Revue Thommen Classic UHR
ist nach Kreditkarten Kaufvertrag am 27.09.21 nach langen VIER Wochen Wartezeit am 29.10.21 in Deutschland nach erfolgter Zoll Abwicklung angekommen.
Die Uhr ist makellos die Verpackung wie es sich gehört.
Die Kommunikation finde ich aber gewöhnungsbedürftig bei so hochpreisiger WARE- nur durch E-Mail Verkehr möglich mit Sandra.
Sandra Mandiano deswegen nur drei(3) Sterne. Impressum mit Adresse und erreichbarer Telefonnummer sind ein MUSS.
Sterne Verteilung TOP ODER FLOP GEHT GARNICHT.
Grüße TH aus Deutschland

14 de noviembre de 2021
Opinión espontánea
Valorada con 4 estrellas sobre 5

Ikepod watch

Bought a watch and everything worked fine. Easy mail conversation with Sandra who kept me updated from start to finish.

9 de noviembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Incomplete product; bad service

I bought a Vulcain Cricket from this seller. Due to a customs issue, I was faced with the option of forfeiting the band or returning the whole watch to Switzerland for re-exportation. I chose to return the product to keep the watch intact. The seller reached out an advised instead that I forfeit the band and they would send a replacement. Then they broke off communication, not responding to any of my e-mails until I informed them I was contesting the charge through my credit card company. They e-mailed at that point to say the band was ordered and I have not heard anything else for 2 months (despite reaching out). I’m 4.5 months into this process without a complete product. The watch was purchased as a gift for a special occasion, which has come and gone. Do not trust swissluxurywatches.ch with your money or purchase!

19 de julio de 2021
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más