Sytner Group - Aston Martin Nottingham Opiniones 

368
TrustScore: 4.5 sobre 5

4,6

2 Thane Road, NG7 2TG Nottingham, GB


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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

We recently purchased an Audi A3S from your Nottingham branch. We would like to say that Waqar Hussein, the sales person assigned to us was very helpful and patient guiding us through the technology a... Ver más

Valorada con 5 estrellas sobre 5

I made an appointment to wait as I thought the battery in my Vantage was failing. I kept it on a conditioner but all batteries must have a finite life span. A full inspect of the car was performed and... Ver más

Valorada con 5 estrellas sobre 5

Great service as per usual from Jake and the team as Aston Nottingham. Nothing is ever too much trouble and the car always comes back gleaming. From the point you enter into the showroom the team... Ver más

Valorada con 5 estrellas sobre 5

5 stars for these guys spoke to jess grice on my new purchase. st3 stealth grey ford focus 2018 plate shes helped me along the way for my new vehicle I pick up.next week I cant wait I recommend this c... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Concesionario de automóviles usados

Escrito por la empresa

In our state-of-the-art dealerships across the UK, Sytner Group represents the world's most prestigious car manufacturers. Our success has been built by every team member working together and contributing to our one team ethos. We strive to deliver an exceptional customer experience; our employees are highly trained, enthusiastic, knowledgeable and driven to deliver our fundamental commitment to our customers; of getting it right first time and making each and every interaction special. Our ultimate aim is to be considered the best company to work for in the industry and the best company to do business with.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

368 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(368)

12.341 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5
Logotipo de Sytner Group - Aston Martin Nottingham

Respuesta de Sytner Group - Aston Martin Nottingham

Good Morning , I’m delighted to read your kind words about your recent service with us. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.

Valorada con 5 estrellas sobre 5

Purchasing my new DB12 Volante

I had a pleasant experience purchasing my new DB12 Volante. Jonathon Park took great care of my requirements.

6 de abril de 2025
Logotipo de Sytner Group - Aston Martin Nottingham

Respuesta de Sytner Group - Aston Martin Nottingham

Good Morning Mr White, I’m delighted to read your kind words about your recent purchase of the DB12 Volante. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.

Valorada con 5 estrellas sobre 5

Great service very helpful and friendly…

Great service very helpful and friendly support from Sal.

21 de marzo de 2025
Logotipo de Sytner Group - Aston Martin Nottingham

Respuesta de Sytner Group - Aston Martin Nottingham

Good Morning Mr Green, I’m delighted to read your kind words about your recent service. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.

Valorada con 5 estrellas sobre 5

Excellent Service

Excellent service received by the team at AM Nottingham. Nothing too much trouble and a pleasant experience, dropping the car off, having the work done and arranging collection. All work done to a high standard, as you'd expect, and car returned spotless.

27 de marzo de 2025
Logotipo de Sytner Group - Aston Martin Nottingham

Respuesta de Sytner Group - Aston Martin Nottingham

Good Morning Mr Reek, I’m delighted to read your kind words about your recent service with us. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.

Valorada con 5 estrellas sobre 5

Excellent service from Sytner Aston…

Excellent service from Sytner Aston Martin Nottingham as always. Good clear video review of my Vantage provided by James, and kept fully up to date with progress by Lucy while the car was there, thank you.

25 de marzo de 2025
Logotipo de Sytner Group - Aston Martin Nottingham

Respuesta de Sytner Group - Aston Martin Nottingham

Good Morning, I’m delighted to read your kind words about your recent visit to us . Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.

Valorada con 1 estrellas sobre 5

Aston DBX since January

Had my Aston Martin put new engine in 5 weeks later still not working spent Millions with sytner group this will be my last

7 de enero de 2025
Opinión espontánea
Logotipo de Sytner Group - Aston Martin Nottingham

Respuesta de Sytner Group - Aston Martin Nottingham

Good Morning Mr McCarron, We are really sorry to read your review and understand you have been in ongoing contact with us. I am grateful for your understanding as I know you are aware this delay is due to instances outside of our dealership control. We will of course continue to work with Aston Martin to ensure a positive outcome for you. Kind Regards, Allan Dennis, Head of Business.

Valorada con 5 estrellas sobre 5

Just fantastic all the way

19 de marzo de 2025
Logotipo de Sytner Group - Aston Martin Nottingham

Respuesta de Sytner Group - Aston Martin Nottingham

Good Morning Mr Edgar, I’m delighted to read your kind words about your recent visit to us. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.

Valorada con 5 estrellas sobre 5

Always a pleasure to deal with AM…

Always a pleasure to deal with AM Nottingham.
Great service as always.

1 de marzo de 2025
Logotipo de Sytner Group - Aston Martin Nottingham

Respuesta de Sytner Group - Aston Martin Nottingham

Good Morning Mr Crawford, I’m delighted to read your kind words about your recent service. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.

Valorada con 5 estrellas sobre 5

First class service

I have used Aston Martin Nottingham to service my car for 3 years and always received excellent service from Jake and his team. I think customer service is very important and not often found but these guys dont disappoint

21 de febrero de 2025
Logotipo de Sytner Group - Aston Martin Nottingham

Respuesta de Sytner Group - Aston Martin Nottingham

Good Morning Mr Nicholson I’m delighted to read your kind words about your recent service with us. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.

Valorada con 1 estrellas sobre 5

Absolutely Disappointed with Aston Martin Nottingham

Absolutely Disappointed with Aston Martin Nottingham

I took my vehicle to Aston Martin Nottingham for a safety recall related to the gearbox and battery. After collecting the car, it went into limp mode, displaying an electrical system fault failure. The car was recovered back to Aston Martin, where an AMDS diagnostic check revealed 5 new fault codes. Aston Martin has denied any responsibility, claiming that a pre-recall diagnostic showed various faults in the ECU, but not the ones triggering the multiple warning lights.

It’s important to note that these pre-existing codes did not trigger any warning lights or cause operational issues, indicating they were minor or inactive. If they were truly significant, Aston Martin should have flagged them during the initial health check. The fact that they did not raises serious questions about either the thoroughness of their checks or their willingness to inform customers of critical issues.

Aston Martin Nottingham is refusing to repair the electrical issues that clearly arose after they carried out the recall work.

To make matters worse, the pricing for repairs is nothing short of extortion:
• £564.58 for 2 exhaust clamps – The actual cost of these clamps is minimal, and any garage could fit them for £50-£100 in labour.
• £772.09 for two sidelight bulbs – The bulbs themselves cost no more than £10-£20.
• £1,213.21 for a brake light replacement – Specialist repair shops can fix this for around £200.
• £520.31 for a new TPMS sensor – Parkers quoted £55 for a programmed sensor and £20 for fitting at nearly any tyre shop.

These prices are astronomical and bear no resemblance to the actual cost of parts and labour. It feels like blatant exploitation.

I expected much more from a brand like Aston Martin. The experience has been nothing short of disappointing, and I wouldn’t recommend Aston Martin Nottingham to anyone.

20 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Customer care

The customer care and attention to detail from the moment of walking through the door

11 de febrero de 2025
Opinión espontánea
Logotipo de Sytner Group - Aston Martin Nottingham

Respuesta de Sytner Group - Aston Martin Nottingham

Good Morning Chris, I’m delighted to read your kind words about your recent visit to us . Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.

Valorada con 4 estrellas sobre 5

Polite efficient service

Polite efficient service

5 de febrero de 2025
Logotipo de Sytner Group - Aston Martin Nottingham

Respuesta de Sytner Group - Aston Martin Nottingham

Good Afternoon, I’m delighted to read your kind words about your recent service with us Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.

Valorada con 5 estrellas sobre 5

Service

As always, very easy people to deal with and a completely drama free.

28 de enero de 2025
Logotipo de Sytner Group - Aston Martin Nottingham

Respuesta de Sytner Group - Aston Martin Nottingham

Good Afternoon Mr Douglas, I’m delighted to read your kind words about your recent visit to us. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.

Valorada con 5 estrellas sobre 5

The very welcoming greeting at…

The very welcoming greeting at reception. Attention at service.

30 de enero de 2025
Logotipo de Sytner Group - Aston Martin Nottingham

Respuesta de Sytner Group - Aston Martin Nottingham

Good Morning Mr Meadows, I’m delighted to read your kind words about your recent visit to us. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.

Valorada con 5 estrellas sobre 5

First Class

As a long-standing BMW customer at Sytner, I recently transitioned to the Aston Martin brand, also at a Sytner dealership. My experience with Sytner's first-class service has been consistently exceptional, and Aston Martin Nottingham upholds this high standard.

24 de enero de 2025
Logotipo de Sytner Group - Aston Martin Nottingham

Respuesta de Sytner Group - Aston Martin Nottingham

Good Morning Mr Thomas, I’m delighted to read your kind words about your recent visit to us. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.

Valorada con 5 estrellas sobre 5

Excellent service as always!

25 de diciembre de 2024
Logotipo de Sytner Group - Aston Martin Nottingham

Respuesta de Sytner Group - Aston Martin Nottingham

Good Afternoon, I’m delighted to read your kind words about your recent service with us. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.

Valorada con 5 estrellas sobre 5

Excellent customer service and…

Excellent customer service and communication.

4 de enero de 2025
Logotipo de Sytner Group - Aston Martin Nottingham

Respuesta de Sytner Group - Aston Martin Nottingham

Good Morning Paul I’m delighted to read your kind words about your recent visit to us. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.

Valorada con 5 estrellas sobre 5

Great team at AM Nottingham

Great team at AM Nottingham

23 de diciembre de 2024
Logotipo de Sytner Group - Aston Martin Nottingham

Respuesta de Sytner Group - Aston Martin Nottingham

Good Morning Andrew, Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.

Valorada con 5 estrellas sobre 5

Great Customer Service

Great showroom, expert knowledge and friendly service
Buying from AML Nottingham was a smooth, easy process and the handover is as comprehensive as you want it to be.
A nice way to buy a beautiful car.
Thankyou

12 de diciembre de 2024
Opinión espontánea
Logotipo de Sytner Group - Aston Martin Nottingham

Respuesta de Sytner Group - Aston Martin Nottingham

Good Afternoon Racheal, I’m delighted to read your kind words about your recent handover with Jonathon. Thank you for your feedback and great star rating, if there is anything further that I can assist with, please do not hesitate to contact me. Kind Regards, The Team at Aston Martin Nottingham.

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